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Architect

QBrainX Inc

Role overview

Qualifications

  • 7-10 years of hands-on experience with ServiceNow architecture in ITOM, ITSM, and ITBM.
  • Proven experience designing and implementing ServiceNow solutions, including integrations, performance optimization, and security.
  • Strong expertise in ServiceNow configuration, scripting, and customization.
  • ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) certifications preferred.

Responsibilities

  • Lead ServiceNow solution architecture for ITOM, ITSM, and ITBM with a focus on scalability, security, and performance.
  • Design and implement architecture for integrations between ServiceNow and third-party systems (e.g., CMDB, Active Directory).
  • Establish and enforce best practices, governance, and design standards for ServiceNow implementations.
  • Collaborate with stakeholders to understand business needs and design solutions that meet functional and technical requirements.

Key facts

  • Remote from: India, Anywhere
  • Full time
  • Senior (5-10 years)
  • English

Hard skills

ServiceNow Service Component Architecture Performance Improvement Personal Security System Configuration Scripting Mass Customization

Other skills

  • Communication
  • Leadership

About the company

QBrainX Inc logo

QBrainX Inc

At the core of QBrainX's foundation is a mission to empower and fortify organizations across diverse domains, guiding them to achieve excellence in their respective fields. We drive modernization through innovative digital engineering, leveraging robust ecosystems like ServiceNow, ITSM, ITOM, GRC, CSM, and business management. Consistently pushing industry boundaries, we automate business processes and enterprise services globally, constructing high-performance systems that are not just automated but also reactive, streaming fast, versatile, supple, and highly responsive. QBrainX collaborates with enterprise clients, assisting them in developing next-generation capabilities that set them apart and unlock new avenues of growth. With a corporate office in the USA, an Enterprise Solution Center in Hyderabad, a Global Development Center in Coimbatore, and Development Centers across Dubai, the UK, and India, our dedicated team of professionals is ready to propel your business forward. Engage with QBrainX experts today, and let's shape success together

Company details

Company size201 - 500

Links

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Job description

This is a remote position.

Job Title: Architect
Job Location: Remote
Experience: 7-10 Years

Job Description:

  • Lead ServiceNow solution architecture for ITOM, ITSM, and ITBM with a focus on scalability, security, and performance.
  • Design and implement architecture for integrations between ServiceNow and third-party systems (e.g., CMDB, Active Directory).
  • Establish and enforce best practices, governance, and design standards for ServiceNow implementations.
  • Collaborate with stakeholders to understand business needs and design solutions that meet functional and technical requirements.
  • Oversee the configuration, customization, and optimization of ServiceNow modules and workflows.
  • Provide technical leadership, mentorship, and guidance to development teams.
  • Troubleshoot and resolve complex architectural and platform issues.
  • Drive continuous improvement, incorporating new ServiceNow features and innovations into the architecture.



Requirements

Required Skills & Qualifications:

  • 7-10 years of hands-on experience with ServiceNow architecture in ITOM, ITSM, and ITBM.
  • Proven experience designing and implementing ServiceNow solutions, including integrations, performance optimization, and security.
  • Strong expertise in ServiceNow configuration, scripting, and customization.
  • Experience leading and defining ServiceNow architecture in complex, large-scale environments.
  • ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) certifications preferred.
  • Strong understanding of ITIL practices and their application in ServiceNow.
  • Excellent communication, leadership, and stakeholder management skills.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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