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Business Analyst 3

Role overview

Qualifications

  • Bachelor’s degree in business administration, business management, accounting, computer or data science, organizational development, or a closely related technical field.
  • 8 years of experience with an applicable bachelor’s degree or 10 years with an associate’s degree.
  • 5 years of experience with project management, project portfolio management, and demand-capacity capabilities.

Responsibilities

  • Provide business analysis and project management coordination support to the ITDM program manager.
  • Assist in the configuration and maintenance of ITDM Microsoft Project Server settings and SharePoint site.
  • Generate Excel and Power BI reports to meet program and stakeholder needs.
  • Facilitate and document process definition, clarification, and approvals.

Key facts

Other skills

  • Microsoft Excel
  • Problem Solving
  • Communication
  • Collaboration
  • Time Management

About the company

Professional Resource Group, LLC logo

Professional Resource Group, LLC

Staffing & Recruiting

The value-add of any professional, beyond their technical contribution, is their ability to share their experience, to interact, to effectively communicate, to proactively participate, in order to achieve a desired collective goal. More than just the technical fit, we go further to ensure that each consultant has the personality and attitude to compliment your team. Matching ‘soft skills’ or ‘profiles’ is an art, and we excel at it. In fact, it’s the basis of our recruiting philosophy.

Company details

IndustryStaffing & Recruiting
Company size51 - 200

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Job description

Job Title: Business Analyst 3 - IT Demand Management
Job Number: 12052
Location: Vancouver, WA
Remote Restricted: Remote Restricted Eligible - Must live within 125 miles of the Work Group Location. Official Duty Station is the home address
Onsite:  1 day per month - Additional onsite work may be required for training and other business needs at the manager’s discretion
On Call: No
Overtime: 5%
Travel: Up to 5% for meetings

Length: Up to 5 years

MUST be US Citizen to be eligible to apply for Federal Background Check
 
Requires Real ID and or Valid Passport to interview


SUMMARY
 
This full-time Business Analyst 3 assignment will provide support to the IT Internal Business Operations (JZ) tier 2 organization within the Chief Information Office (J) tier 1 organization in the corporate business line of (CLIENT). This assignment will support the IT Demand Management (ITDM) program coordinating workload review processes, developing and managing request intake processes, providing data management and reporting, and decision process support. Additionally, this assignment will provide support to a range of related stakeholders for information needs, process improvement coordination, and future IT Demand Management solution investment planning, such as business case and requirements development coordination.
 
This assignment requires the ability to identify complex problems and review related information to develop and evaluate options and implement solutions, use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems, and understand the implications of new information for both current and future problem-solving and decision-making
 
POSITION RESPONSIBILITIES 
  • Provide business analysis and project management coordination support to the ITDM program manager in the JAB org for development of the ITDM program, including the facilitation of CLIENT-approved processes and priorities tracking.
  • Provide technical expertise in business analysis, project management lifecycles, and demand-capacity management principles.
  • Assist the ITDM program manager in the configuration and maintenance of the ITDM Microsoft Project Server settings and SharePoint site to maximize data availability, and socialization and professionalism of the site.
  • Coordinate and communicate with internal customers to understand and update their workload and resources, helping to structure the work and solve cross-group issues and interdependencies, as well as support them with data entry.
  • Understand, enter, and manage program data for quality and to facilitate effective reporting.
  • Learn and administer the ITDM solution tools.
  • Train and support ITDM solution tool users where needed.
  • Support development of user-centered documentation and training materials for system, data, and process guidance
  • Generate Excel and power BI reports to meet program and stakeholder needs as well as analyze, identify, and present relevant data trends, insights, or issues to be reviewed.
  • Prepare and facilitate management meetings for work portfolio reviews and decision-making.
  • Facilitate and document process definition, clarification, and approvals.
  • Support request intake processes with internal customers to facilitate capture of high-level request and business case details, provide clear communications to customers, and ensure requests are routed, reviewed, and followed up with appropriate processes.
  • Assist in development and facilitation of ITDM data solution change plans and change within the project, program, service, and organization to integrate new processes, systems, and data modeling requirements as needed.
  • Collaborate with new and ongoing IT organization and agency-level initiatives and projects that require coordination and integration.
  • Facilitate and document ITDM program process, data requirements, and business case development to enable the next-generation ITDM solution planning process.
  • Manage stakeholder interactions via in-person, online, and hybrid meetings.
  • Mark documents and maintain filing system(s), files, emails, and records in accordance with compliance requirements. Share and disperse documents only to appropriate personnel (those with a Lawful Government Purpose (LGP) to know). Mark and maintain all official records in accordance with the Information Security (INFOSEC) and Information Governance & Lifecycle Management (IGLM) standards and procedures. Validate official records are accurately maintained for auditing purposes 
Education & Corresponding Experience 
  • A bachelor’s degree in business administration, business management, accounting, computer or data science, organizational development, or a closely related technical field is preferred.
  • 8 years of experience is required with an applicable bachelor’s degree.
  • 10 years of experience is required with an applicable associate’s degree.
  • 12 years of experience is required without a degree or an applicable degree.
  • Experience should be consistent with the specific requirements of technical business analysis and information technology and progressively more technical in nature
 Required Skills & Experience  
  • 5 years of experience with project management, project portfolio management, and demand-capacity capabilities.
  • 5 years of experience implementing a demand-capacity capability for concepts, policies, and operational procedures.
  • 5 years of experience conducting work planning and scheduling and related facilitation with internal customers.
  • Intermediate knowledge of Microsoft Project
  • Intermediate knowledge of Power BI and Excel
  • 5 years of experience facilitating process development with stakeholders.
  • 5 years of experience with project and change management approaches, tools, and phases of the project
 Preferred Skills & Experience  
  • Prior experience with Microsoft Project Server
  • Knowledge of and proficient skill in applying process/program design and technical/process writing.
  • Project Management Institute (PMI) Certification (PMP)
  • Change-Management Professional designation.
  • Prior experience working in a ServiceNow environment using ITSM, Strategic Portfolio management, and/or Demand Management would be an additional advantage 
 Additional Requirements:
  • Valid U.S. Driver’s License is required
 Pre-Employment Requirement
All employment offers are contingent upon successful completion of our pre-employment screening that may include drug testing, background/criminal check, and if applicable, must meet eligibility requirements for access to classified information.
 
APR Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
 
About APR Staffing

APR Staffing was born from the merger of two well-respected technical staffing firms in Portland. ieSolutions and Data Resource Group. Both companies have recently been award winners for the Portland Business Journal's Fastest-Growing Private Companies. The two firms, now as APR Staffing, make for one of the fastest-growing and most-respected professional and technical staffing companies in Oregon and Southwest Washington.
 
Collaborating with our customers, we augment their workforce with technical and administrative professionals. We provide only high-caliber, professional-grade resources throughout the Pacific Northwest.

 

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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