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BRA - License Compliance Specialist Serving NA

Role overview

Qualifications

  • Fluent in English and Portuguese
  • 1+ years in Sales, Collections, or Customer Engagement
  • Proficiency in MS Excel/Google Sheets and CRM systems
  • Resilient and persuasive

Responsibilities

  • Lead compliance and anti-piracy cases from initial contact to resolution
  • Manage discussions regarding software licensing via email, phone, and virtual meetings
  • Analyze investigation data to evaluate scenarios and prepare detailed reports
  • Document workflows and share knowledge to improve engagement strategies

Key facts

Other skills

  • Sales
  • Collections
  • Technical Acumen
  • Resilience

About the company

Ruvixx, Inc. logo

Ruvixx, Inc.

Computer Software / SaaS

Company details

IndustryComputer Software / SaaS

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Job description

License Compliance Specialist

  • Location: Remote (Must be based in Brazil)
  • Type: Full-Time Contractor (Starts with a 3-month probationary trial)
  • Pay: $1,200 USD/month (Trial) | $1,500 USD/month (Post-Trial)
  • Top Requirements: Fluent English & Portuguese (French is a great plus!); 1+ years in Sales, Collections, or Customer Engagement.

πŸ‘‹ THE OPPORTUNITY: WHY JOIN RUVIXX?At Ruvixx, we are on a mission to protect intellectual property on a global scale. We partner with leading software providers to drive compliance and anti-piracy campaigns, using data-driven insights to ensure fair play in the market. We are looking for a resilient, negotiation-savvy professional to join our remote team acting on our North American campaigns. This isn't your average customer service role! πŸš€ It is a strategic engagement position where you will manage investigations, negotiate with business stakeholders in North America, and close compliance cases. If you want to develop expertise in international business, data analytics, and strategic negotiation, we want to help you grow. πŸ† WHAT YOU WILL BE DOING

  • Case Management & Resolution πŸ“‚: Lead compliance and anti-piracy cases from initial contact to resolution, engaging directly with customers and internal teams.
  • Strategic Negotiation 🀝: Manage important discussions regarding software licensing via email, phone, and virtual meetings. You will turn non-compliant users into happy, licensed customers.
  • Data Analysis & CRM Management πŸ“Š: Analyze investigation data to evaluate scenarios, prepare detailed reports, and ensure all lead activities are accurately tracked in our CRM.
  • Process Optimization πŸ’‘: Actively document workflows and share knowledge to help us improve our engagement strategies for the North American market.

🎯 THE IDEAL CANDIDATE PROFILE

  • Experience: 1+ years of experience in sales, collections, business development, or customer engagement. (Experience in software compliance or B2B sales is a huge plus)
  • Language Skills πŸ—£: You must be fully fluent in English (written and spoken) to manage North American campaigns, and fluent in Portuguese. French fluency is a GREAT plus!
  • Technical Savvy πŸ’»: Proficiency in MS Excel/Google Sheets and experience using CRM systems to track KPIs.
  • Soft Skills: You have a "hunter" mindsetβ€”you are resilient, persuasive, and thrive working independently in a fully remote environment.
  • Location πŸ“: Must be based in Brazil.

πŸ’° COMPENSATION & CONTRACT DETAILS

  • Contract Type: Full-Time Independent Contractor.
  • Trial Period: The engagement begins with a mandatory 3-month probationary period to assess performance and fit.
  • Trial Compensation: $1,200 USD Fixed + Bonus
  • Post-Trial Compensation: Up to $1,500 USD (Fixed+Bonus) monthly rate upon successful completion of the trial.

πŸš€ HOW TO APPLYWe believe in potential and diversity. If you are a results-driven individual ready to accelerate your career in the global compliance sector, come say hi!

Please submit your CV in English. Applications without an English CV will not be reviewed.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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