Join the People Helping People

Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service.

The Opportunity:

The Senior Business Intelligence Analyst partners with cross-functional teams to gather business requirements, support data product development, and deliver actionable insights. This role bridges project-based analysis and strategic insight generation, ensuring data quality, governance, and usability—particularly for Debit and Credit data.

Day In The Life:

• Partner with stakeholders to gather and translate business needs into technical requirements.
• Analyze and prepare requirements documentation including but not limited to: Defining business functional requirements, business rules, data definitions, data transformations, end user reporting, and semantic layers.
• Provide input into the design, development and maintenance of BI solutions, semantic layers, and data products.
• Analyze large datasets to uncover trends, profile and validate data, and generate insights for internal and external stakeholders.
• Collaborate with Data Science to develop models and advanced analytics.
• Promote data governance, quality standards, and consistent data definitions.
• Serve as a subject matter expert and data authority for multiple data domains and strategic initiatives.
• Deliver consultative insights to stakeholders to support data-driven decisions.
• Maintain data definitions, metadata, and lineage documentation.
• Enforce data governance standards and ensure data accuracy and consistency.
• Lead efforts in identifying and resolving data quality issues.
• Serve as the point person for any data issues that arise, determine the root cause of the issue and determine the path to resolution
• Lead stakeholder meetings and communicate findings to technical and non-technical audiences.
• Build and maintain strong relationships across business units and external partners.
• Lead training sessions at user forums, governed data sources, and tools, and contribute to user education materials.
• Manage multiple priorities and deal effectively with senior management, staff members, clients, and vendors including doing in-person or virtual presentations
• Act as a consultant on data best practices, architecture, and process improvement.
• Deliver consultative insights to stakeholders to support data-driven decisions.
• Provide coaching/mentoring and reviewing the work of team members ensuring processes are followed appropriately
• Manage the processes for the loading of data
• Drive process improvement for all data quality core processes to execute with simplicity, speed, quality and efficiency
• Strong leadership and problem-solving skills and the ability to negotiate with and influence others
• Must be able to take the lead and work independently to drive projects forward.
• Perform other duties as assigned.

Qualifications:

• Bachelor's degree in Business Administration, Information Science, Data Science, Applied Mathematics, Business Intelligence, or a related quantitative discipline, or an equivalent combination of education and experience is required.
• Master's degree in Information Systems, Data Science, or Business Administration is preferred.
• Relevant industry and technical certifications are a plus.
• Minimum 7 years of experience in a Business Intelligence or Business Analyst role, with a focus on data analysis, trend identification, and insight delivery, or a proven track record of expertise.
• Minimum 5 years of experience in the payments industry .
• Minimum 2 years of project management experience including leading cross-functional initiatives and managing timelines and deliverables.
• Advanced proficiency in BI tools, with Strategy preferred.(e.g., SAP Business Objects, Tableau, Power BI, Qlik), including experience with building reports, dashboards and visualizations.
• 5+ years writing SQL queries, proficiency in Python a plus
• At least 3 years in project management or business consulting, translating business needs into data solutions.
• Experience with Azure DevOps (ADO) or similar tooling
• Practical understanding of Agile methodology
• Excellent communication skills and ability to work with other teams and senior leadership
• Proven ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Strong analytical, organizational, and communication skills.
• Skilled in stakeholder engagement, consensus building, and cross-functional collaboration.
• Understanding of machine learning concepts and data architecture.
• Knowledge of data governance, metadata management, and the payments industry.
• Self-motivated, results-driven, and adaptable to changing priorities.

About Velera

At Velera, inclusion isn’t an initiative – it’s how we work. Guided by a people‑helping‑people philosophy, we cultivate a culture where every employee feels valued, respected and empowered to do their best work. We’re committed to building a diverse workforce and fostering meaningful connection across our teams. Through a remote‑first, flexible environment, we prioritize psychological safety, wellbeing and belonging so individuals and teams can collaborate to thrive. Together, we’re shaping a new era of secure, innovative solutions for the clients and communities we serve. Learn more about what it’s like to work at Velera.

Pay Equity

Actual Pay will be adjusted based on experience and other job-related factors permitted by law.

Great Work/Life Benefits!

• Competitive wages

• Medical with telemedicine

• Dental and Vision

• Basic and Optional Life Insurance

• Paid Time Off (PTO)

• Maternity, Parental, Family Care

• Community Volunteer Time Off

• 12 Paid Holidays

• Company Paid Disability Insurance

• 401k (with employer match)

• Health Savings Accounts (HSA) with company provided contributions

• Flexible Spending Accounts (FSA)

• Supplemental Insurance

• Mental Health and Well-being: Employee Assistance Program (EAP)

• Tuition Reimbursement

• Wellness program

• Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions

Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster. Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.

Velera is an E-Verify Employer. Review the E-Verify Poster here.  For information regarding your Right To Work, please click here.

This role is currently not eligible for sponsorship.

As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at recruiters@velera.com for assistance.