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On Call Mental Hygiene Evaluator (77525)

Prestera Health Services

Role overview

Qualifications

  • Ability to engage and communicate effectively with consumers and families
  • Experience in providing crisis support face-to-face and over the phone
  • Knowledge of mental hygiene evaluation criteria
  • Familiarity with technology for crisis service processes

Responsibilities

  • Engage and communicate effectively with consumers, families, and healthcare providers
  • Provide crisis support when needed and respond timely to incoming calls
  • Conduct mental hygiene evaluations to determine criteria for involuntary hospitalization
  • Complete all needed documentation and ensure proper records are provided

About the company

Prestera Health Services logo

Prestera Health Services

Prestera Center is the largest behavioral health services provider in West Virginia, serving the counties of Boone, Cabell, Clay, Kanawha, Lincoln, Mason, Putnam and Wayne. In addition to more urban locations, Prestera provides services to those in rural areas where individuals may otherwise be unable to access much needed behavioral health services. Prestera Center provides a broad range of services from general outpatient services to children, adults, and families, to specialized services for more intensive care. Additionally, Prestera Center offers a variety of addictions services including recovery coaching, outpatient, detoxification, public inebriate services, both long and short term residential housing and permanent recovery housing. This continuum of care allows our experienced staff to offer the very best treatment within a fully integrated system developed to meet the individual needs of each client. With over 50 locations, Prestera is accessible when and where you need us.

Company details

Company typeSME
Company size501 - 1000

Links

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Job description

Job Title: On Call Mental Hygiene Evaluator

FLSA Status: Non-Exempt

Reports to: Program Supervisor

Department: Clinical

Preparation Date: August 2022

CENTERS MISSION AND VISION:

The mission of Prestera Center is a united effort dedicated to helping people achieve their full potential and to be the preferred choice for behavioral health services.

JOB SUMMARY

The On Call Mental Hygiene Evaluator assists individuals and their family/legal guardians when a crisis arises. Collaborates and engages with community resources to prevent the need for involuntary commitment when inpatient services are needed. Provides education & resources to families/legal guardians to promote resilience and recovery for individuals in crisis. Conducts mental hygiene evaluations to determine if a respondent meets the criteria for involuntary hospitalization.

DUTIES AND RESPONSIBILITIES

  • Engages and communicates effectively with consumers and families, physicians, health care providers, internal and external team members.
  • Provides face to face and phone crisis support to individuals who call the crisis line or walk in seeking crisis services when crisis workers are unavailable.
  • Responds timely to all incoming calls after normal business hours, including but not limited to hospitals, commissioners, petitioners, crisis units, etc.
  • Presents to the area of assessment or is available online within an hour of being called for an evaluation unless approved by supervisor.
  • Works as a team with crisis worker when a mental hygiene has been initiated and until its completion. This could include but isnt limited to: Reviewing medical and Prestera records, talking to medical staff and respondent/petitioner/family, completing mental hygiene evaluation, and testifying in court proceedings.
  • Provides on call crisis coverage at least two days per month.
  • Provides case consultation to staff as requested.
  • Completes all needed documentation as well as ensuring the petition, certification, and medical records are provided to the parties involved.
  • Completes crisis safety plans with consumers when indicated by assessment.
  • Refers consumers and families to additional services based on individual consumer need.
  • Utilizes technology to the fullest degree possible to expedite crisis service processes for the consumer and other collaborating partners.
  • Attends all departmental and center meetings/trainings as assigned.
  • Adheres to confidentiality, HIPAA, and risk management policies and procedures including but not limited to completing Incident Reports.
  • All other duties assigned.

SUPERVISORY RESPONSIBILITIES

No direct supervisory responsibilities are required.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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