[Userlane GmbH] Enterprise Account Director, Healthcare & Life Sciences Remote (US)

About the company:

Userlane is a software adoption platform that shows enterprises whether their software and AI investments are actually working. Our team works with some of the biggest names in regulated industries, helping them get real value from technology and giving their employees the right support inside software applications they use every day.

Userlane combines Application Intelligence and Contextual Assistance for regulated industries. Application Intelligence shows where software creates cost and friction across the estate. Contextual Assistance helps people get work done in the moment, without training burden. We work with healthcare organizations across the US and Europe, helping clinical and operational teams work confidently in complex systems like EHRs and other core clinical and business applications.

Job Duties:

• Named US healthcare and life sciences accounts, from first contact to signed contract.
• Partner relationships with EHR implementation firms, healthcare IT consultancies, and technology partners, covering both transactional and large strategic deals.
• Business cases developed with health system and pharma leadership, covering clinician time saved, training burden reduced, tickets deflected, and go-live risk reduced.
• Documentation of what works as deals close, so it can be applied consistently across the US market.
• Pipeline development and revenue targets.
• Attendance at healthcare IT and life sciences industry events and conferences.

Candidate Requirements:

• Partner or channel co-sell experience in US healthcare, including both transactional and large, multi-stakeholder deals.
• Knowledge of the EHR landscape, integrated delivery network (IDN) structures, and basic HIPAA and HITRUST requirements, with credibility with both clinical and IT buyers.
• Experience selling recurring-revenue software or licenses priced on business value and outcomes, rather than billed by effort or day rate.
• Experience carrying a sales quota at a small or lean company without a large marketing or sales development team.
• Ability to generate demand in a market with low brand awareness, and experience working with a European headquarters across time zones.

Nice to have:

• Life sciences credibility: familiarity with GxP, validation, and pharma quality buyers.
• Existing relationships within the Veeva ecosystem or with large strategic healthcare accounts.
• Existing relationships with EHR implementation firms and healthcare IT consultancies.
• A credible path to building and leading a small team within 18 months.
• Experience speaking at healthcare or life sciences industry events.

Benefits:

• High earning potential: a competitive US-market base salary plus uncapped commission, and equity in Userlane as a pre-exit scale-up.
• European-style time off on a US salary band: more vacation days than is typical for US sales roles, paired with US-market compensation.
• Benefits covering savings and security, health and well-being, and lifestyle.
• Ownership of a new market rather than a fixed territory, with the option to grow into a team lead role.
• A product that deploys in about two weeks, compared to months for some alternatives.
• Weekly 1:1s, a personal skills assessment and development plan, on-the-job coaching, and a budget for events and training.

Compensation:

OTE of $190,000–$300,000 (including commission at 100% quota attainment)

To be considered for this position, please submit your resume and cover letter to the hiring manager at jobs(at)userlane(dot)com.