Salesforce Project Manager

Compensation Range:

Compensation Disclaimer:
The salary range listed reflects the base pay for this role at Altus Group and is provided where required by local regulations. Actual offers may differ based on experience, market conditions, and other relevant factors. The range does not include additional compensation such as bonuses, equity, benefits, or other incentives.

Who we need

Reporting to the Enterprise Business Applications Director, we are hiring a Salesforce Project Manager. As our new Salesforce Project Manager, you will lead the successful delivery of Salesforce initiatives that support critical business operations across Altus Group. You will own end-to-end project delivery, coordinating business stakeholders, Salesforce administrators, developers, business analysts, and integration specialists to deliver projects on time and aligned with business priorities. Working across multiple Salesforce Clouds and integrated business applications, you will ensure projects are well planned, effectively governed, and successfully delivered while balancing multiple priorities in a fast-moving environment.

This is a remote role based in the Eastern Time Zone, with a preference for candidates located in the Greater Toronto Area.

What’s in it for you

Lead business-critical transformation. You'll join Altus Group during an exciting period of modernization as the Enterprise Business Applications team evolves how Salesforce supports the business. You'll help deliver projects that improve business processes, support new platform capabilities such as Agentforce, and position the organization for long-term success.

Own delivery from planning through execution. You'll have responsibility for more than project schedules. You'll coordinate people, priorities, risks, dependencies, and communication across Salesforce and connected business systems, ensuring projects move forward smoothly from initiation through deployment and adoption.

Work across the business. You'll partner with technical teams, business stakeholders, and executive leaders to align priorities, facilitate discussions, and ensure projects deliver meaningful business outcomes. Every project will bring different stakeholders, challenges, and opportunities to influence how work gets done.

Solve complex challenges. Every implementation brings unique business requirements, integrations, and organizational priorities. You'll have the opportunity to work across multiple Salesforce Clouds and connected enterprise applications, continuously expanding your expertise while delivering meaningful business outcomes.

As our new Salesforce Project Manager, you will:

• Lead Salesforce implementation projects. You will manage end-to-end delivery of Salesforce initiatives across Sales Cloud, Service Cloud, CPQ, Agentforce, and other platform capabilities, ensuring projects are delivered on time, within scope, and aligned with business objectives.
• Manage integrated delivery plans. You will develop and manage integrated project plans across Salesforce and connected business applications, ensuring dependencies, timelines, risks, and resource requirements are coordinated across multiple teams and vendors. As additional integrations are introduced, you'll ensure they align seamlessly with the broader project roadmap.
• Drive collaboration across teams. You will bring together business stakeholders, solution architects, developers, QA teams, vendors, and executive sponsors to align priorities, resolve challenges, and maintain momentum throughout the project lifecycle. You will facilitate workshops, gather requirements, and ensure business needs are translated into actionable delivery plans.
• Provide project governance. You will own project governance activities, including RAID management, executive reporting, stakeholder communications, resource planning, and delivery tracking. You'll proactively identify risks, manage scope changes, and ensure stakeholders have clear visibility into project health.
• Support adoption and change. You will help coordinate communication, training, and stakeholder engagement activities to ensure new Salesforce capabilities are successfully adopted across the business and deliver lasting value.
• Champion delivery excellence. You will apply Agile, Hybrid, or Waterfall methodologies as appropriate, continuously improving delivery practices while ensuring projects follow Salesforce implementation best practices and organizational standards.

You bring:

• The project leadership. You have experience leading enterprise Salesforce implementation projects and are confident managing multiple concurrent initiatives from planning through delivery. PMP certification is required.
• The Salesforce knowledge. You understand how Salesforce supports sales and service processes and have experience delivering projects across one or more Salesforce Clouds. You don't need to be a hands-on Salesforce administrator or developer, but you're comfortable working alongside technical teams and understanding platform capabilities, integrations, and implementation approaches.
• The program management skills. You have experience managing integrated project plans, balancing competing priorities, mitigating risks, and coordinating work across internal teams, third-party vendors, and business stakeholders. You are comfortable navigating ambiguity while keeping projects moving forward.
• The governance experience. You excel at managing integrated project plans, coordinating cross-functional teams, tracking risks and dependencies, and communicating effectively with stakeholders at every level of the organization. You bring structure, organization, and accountability to complex delivery environments.
• The communication skills. You're confident facilitating workshops, gathering requirements, presenting updates to leadership, and building alignment across technical and business teams. You know how to adapt your communication style to different audiences while keeping projects moving forward.
• The mindset. You're organized, proactive, and delivery-focused. You anticipate challenges before they become issues, build strong relationships with stakeholders, and take ownership of delivering successful outcomes. You're comfortable balancing competing priorities while maintaining a calm, structured approach.

Nice to Have

Experience with Azure DevOps (ADO), ServiceNow, Workday, Outreach, LinkedIn Sales Navigator, or Agentforce would be an asset, as would experience working within Agile or hybrid delivery environments. Most importantly, you bring strong project leadership, excellent stakeholder management, and experience delivering successful Salesforce projects.

Apply now

If you're excited about this role but your experience aligns differently with every requirement, we encourage you to apply. While specific qualifications may be strictly required, others can be based on various experiences, backgrounds, and knowledge. We can't promise an interview, but we will consider your whole application.

What you can expect from our interview process:

• A virtual interview with a Talent Advisor to discuss your interest in joining Altus Group and in the role. The conversation will be recorded using BrightHire, an AI-powered video interview tool. More details will be shared when you are invited to interview.
• A virtual interview with VP – IT Service & Operations or Enterprise Business Applications Director.
• Additional interviews may be required as part of the selection process, depending on the role and the hiring team's needs.

Unlock your Altus Experience!

If you’re looking to advance your career in in an industry that is transitioning for greatness, there’s no better place than Altus Group.

Our high trust, high performance culture prioritizes progressive programs that empower you to deliver your greatest performance while promoting collective success where everyone is recognized and connected.

We offer boundless opportunities in a rapidly growing global business: mentorship from the best and brightest in CRE, access to our Altus Intelligence Academy, and the chance to work with the best data sets, tools and technology in the industry.

What Altus Group offers:

• Rewarding performance: competitive compensation, incentive and bonus plans, and a total rewards package prioritizing mental, physical, and financial well-being.

• Growth and development: we invest in your professional learning. Our Altus Intelligence Academy offers over 150,000 hours of learning content.

• Flexible work model: our Activity-Based Work model provides flexibility to align your work location to the needs of the work — use the office for collaboration and remote work for focused tasks.

Inclusivity & Accessibility

Altus Group is committed to fostering an inclusive work environment where all clients and employees feel welcomed, accepted and valued. We provide an atmosphere free from barriers to promote diversity, equity, and inclusion, and encourage equal opportunities for all employees. We’re seeking candidates with diverse experiences and provide accessible candidate experiences throughout the selection process. If you need accommodation, please contact us at accessibility@altusgroup.com or +1 888 692 7487.

Use of Artificial Intelligence

AI tools may be used to support the initial stages of screening for this role; however, all assessments and final hiring decisions are reviewed and made by an Altus Group hiring professional.

Background Checks

Please note that as part of our commitment to maintaining a safe and secure workplace, Altus Group may conduct background checks on candidates who receive a conditional offer of employment. These checks may include, but are not limited to, verification of employment history, education credentials, criminal records, credit history (where relevant), and reference checks. The scope and nature of background checks may vary depending on the role, location, and applicable laws. All background checks will be conducted in compliance with local laws and regulations, and candidates will be informed of any checks required as part of the recruitment process.

Other Notes / Application Process

We appreciate all applicants; however, only those selected to move forward will be contacted. Thank you for your interest in Altus Group.