Logo for Worldwide Clinical Trials

Clinical Systems Support Assistant - Fixed Term - Serbia/UK - Remote

Role overview

Qualifications

  • Good standard of written and spoken English
  • Proficient in the use of common office software
  • Self-motivated individual who can positively contribute to a team environment
  • Educated to High School level education or equivalent experience

Responsibilities

  • Work with and assist Clinical Systems Project Associates and Clinical Systems Support Lead on the support of clinical systems and studies
  • Assist with the tracking of training as required for Worldwide, vendor, and study and site personnel
  • Assist with project communications, including meeting minutes and agendas and scheduling of calls
  • Provide first-line support where appropriate to clinical systems supported by the Clinical Systems Department

Key facts

Other skills

  • Customer Service
  • Communication
  • Teamwork
  • Detail Oriented
  • Time Management

About the company

Worldwide Clinical Trials logo

Worldwide Clinical Trials

Contract Research Organizations (CRO)

About Worldwide Clinical Trials  Worldwide Clinical Trials is a leading full-service global contract research organization (CRO) that works in partnership with biotechnology and pharmaceutical companies to create customized solutions that advance new treatments. Our capabilities include bioanalytical laboratory services, Phase I-IV clinical trials, and post-approval and real-world evidence studies – all powered by our team members who bring their expertise and a collaborative, personalized approach to each clinical program. Anchored in our company’s scientific heritage, our dedicated therapeutic focus on cardiovascular, metabolic, neuroscience, oncology, and rare diseases, is applied to develop flexible plans and solve problems quickly for our customers. Our talented team of 3,000+ professionals spans 60+ countries, and embraces a culture of diversity, equity, inclusion, and belonging (DEI&B). We are united in cause with our customers to improve the lives of patients through new, innovative therapies. For more information on Worldwide, visit www.Worldwide.com.

Company details

Company typeLarge
IndustryContract Research Organizations (CRO)
Company size1001 - 5000

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

Who we are

We’re a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world’s most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence.

We are Worldwide Clinical Trials, and we are a global team of over 3,500+ experts, bright thinkers, dreamers and doers and, together, we are changing the way the world experiences CROs – in the best possible way.

Our mission is to work with passion and purpose every day to improve lives and we are looking for others who value this same pursuit.

Why Worldwide

We believe everyone plays an important role in making a world of difference for patients and their caregivers. From our hands-on, accessible leaders, to our cohesive and supportive teams, we are committed to enabling professionals from all backgrounds and experiences to succeed. We prioritize cultivating a diverse and inclusive environment that continues to promote collaboration and creativity. We are proud to be a workplace where people thrive by being themselves and are inspired to do their best work every day. Join us!

What the Clinical Systems Department does at Worldwide 

Our Clinical Systems Department plays an essential role for the entire organization by ensuring our systems are developed to study specifications, fully integrated, optimally running, and well-maintained throughout the studies’ lifecycle. The department works closely with industry specific systems such as: IRT, RTSM, EDC, RBQM Opra, ClinSpark, eTMF and CTMS.  

 

The department has various roles including client-facing Project Managers, System and Software Designers, and Implementation and Validation specialists. Each of these areas provides mentorship and training. In working with a variety of systems, the department has a proven record of success for promotions and growth internally. 

 

What you will do 

  • Work with and assist Clinical Systems Project Associates and Clinical Systems Support Lead on the support of clinical systems and studies 

  • Assist with the tracking of training as required for Worldwide, vendor, and study and site personnel 

  • Assist with project communications, including meeting minutes and agendas and scheduling of calls 

  • Assist with tracking deliverables and milestones records retention and Trial Master File management 

  • Provide first-line support where appropriate to clinical systems supported by the Clinical Systems Department 

    What you will bring to the role 

    • Good standard of written and spoken English 

    • Proficient in the use of common office software 

    • Self-motivated individual who can positively contribute to a team environment 

    • Able to work independently or in a multi-disciplinary team 

    • High attention to detail 

    • Ability to prioritize and handle multiple projects simultaneously 

     

    Your experience 

    • Educated to High School level education or equivalent experience 

    • Minimum 1 year experience in an office customer service environment  

    We love knowing that someone is going to have a better life because of the work we do. 

    To view our other roles, check out our careers page at Discover a world of difference at Worldwide! For more information on Worldwide, visit www.Worldwide.com or connect with us on LinkedIn.

    Worldwide is an equal opportunity employer that is committed to enabling professionals from all backgrounds and experiences to succeed and, to that end, we prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and creativity. We know that when our employees feel appreciated and included, they can be more creative, innovative, and successful. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We provide equal employment opportunities to all employees and applicants regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, military status, or other class protected by applicable law.

    Apply once. Then go straight to the hiring manager.

    After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

    MR

    Marcus Rivera

    Chief Revenue Officer

    m.rivera@company.com
    linkedin.com/in/marcusrivera
    Unlocked after you apply
    ·

    Related jobs

    Other jobs at Worldwide Clinical Trials

    Premium

    Reach out to the hiring manager directly.

    Gain access to the contact details of the hiring managers who actually decide, and reach out to network with them directly. That, plus more when you upgrade:

    • Full match report with fit score and gaps
    • Career diagnostics on how recruiters read you
    • Curated company matches and warm intros
    • 48h early access to new roles

    Cancel anytime.