Join the People Helping People

Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service.

The Opportunity:

The Senior Business Analytics Analyst is part of a small team that is responsible for creating data models and developing, testing, and deploying dashboards and reports using business intelligence tools such as Qlik Sense, Power BI, and Excel. This position will use business data and statistical methods from various sources to provide insight into business performance and suggest areas for, and methods of, improving operations. It is also responsible for the development and maintenance of extension objects and applications, and visualizations. This role requires extensive experience in business intelligence application scripting and works directly with the ETL team to generate files to load data into data models and applications.

Day in the Life:

• Develop, maintain, enhance, support, and integrate business intelligence deliverables and applications.

• Design, create, and optimize data models and intuitive data visualizations while ensuring data accuracy.

• Manage installation, configuration, and infrastructure of the Qlik platform and partner with an external Qlik support partner to resolve complex support issues when they arise.

• Develop and maintain a solid understanding of our business, systems, and strategic objectives, and translate needs into business intelligence and analytic solutions.

• Define and implement best practice methodologies and procedures in data visualization and information design, and governance.

• Develop and maintain queries and reports using the reporting tool to provide customized data.

• Document requirements and create reports and visualizations for more complex reporting needs.

• Provide evaluations and recommendations for software upgrades, plug-in products, and interfaces, and identify and implement platform improvements.

• Work with users, functional leaders, and subject matter experts to understand the current and future data analysis goals and architect solutions to meet those goals.

• Provide Level 2 support for our report developers.

• Lead and participate in enterprise-wide performance management dashboarding initiatives.

• Lead and/or participate in cross-functional projects.

• Perform other duties as assigned.

Qualifications:

• Bachelor's degree in business administration or quantitative field such as information systems, statistics, economics, or finance, required, or equivalent combination of education and experience required.

• Masters degree is preferred. Six Sigma or Lean certification preferred.

• Five (5) years' experience working with business intelligence applications, creating visualizations, and building dashboards and prototypes to meet the needs of users required.

• Five (5) years of experience in data analysis and reporting required, including the use and knowledge of relational databases, and building and managing complex Excel models.

• Experience with Qlik scripting and reporting required.

• Experience writing complex SQL queries and working with relational databases required.

• Data Warehouse and Data Modeling experience preferred. Knowledge and use of project management principles, including Agile, preferred.

• Knowledge of macros, set analysis, and all charts and graph types

• Solid requirements gathering, design, coding, testing, and debugging skills

• Knowledge and understanding of organizational change management

• Excellent problem-solving, resolution, and analytical skills.

• Strong business/client engagement and delivery skills

• Ability to facilitate workshops and focus groups

• Knowledge of process reengineering, Lean, Six Sigma, or other continuous improvement approaches

• Ability to optimize data loads and applications for efficient performance

• Minimal travel may be required

About Velera

At Velera, inclusion isn’t an initiative – it’s how we work. Guided by a people‑helping‑people philosophy, we cultivate a culture where every employee feels valued, respected and empowered to do their best work. We’re committed to building a diverse workforce and fostering meaningful connection across our teams. Through a remote‑first, flexible environment, we prioritize psychological safety, wellbeing and belonging so individuals and teams can collaborate to thrive. Together, we’re shaping a new era of secure, innovative solutions for the clients and communities we serve. Learn more about what it’s like to work at Velera.

Pay Equity

Actual Pay will be adjusted based on experience and other job-related factors permitted by law.

Great Work/Life Benefits!

• Competitive wages

• Medical with telemedicine

• Dental and Vision

• Basic and Optional Life Insurance

• Paid Time Off (PTO)

• Maternity, Parental, Family Care

• Community Volunteer Time Off

• 12 Paid Holidays

• Company Paid Disability Insurance

• 401k (with employer match)

• Health Savings Accounts (HSA) with company provided contributions

• Flexible Spending Accounts (FSA)

• Supplemental Insurance

• Mental Health and Well-being: Employee Assistance Program (EAP)

• Tuition Reimbursement

• Wellness program

• Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions

Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster. Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.

Velera is an E-Verify Employer. Review the E-Verify Poster here.  For information regarding your Right To Work, please click here.

This role is currently not eligible for sponsorship.

As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at recruiters@velera.com for assistance.