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(AppFolio/Buildium) Maintenance Coordinator

Role overview

Qualifications

  • Full Proficiency in AppFolio
  • B1/B2 or higher proficiency in English
  • Minimum of 2 years in a customer-facing role
  • Working knowledge of Buildium is helpful

Responsibilities

  • Completing projects from start to finish and solving problems independently
  • Building good relationships and having professional interactions with tenants and vendors
  • Managing and creating dashboards for projects in Google Sheets and ClickUp
  • Coordinating work orders with vendors and tenants

Key facts

  • Remote from: Colombia
  • Fixed term
  • Mid-level (2-5 years)
  • Spanish, English

Other skills

  • Organizational Skills
  • Customer Service
  • Google Sheets
  • Problem Solving
  • Communication
  • Multitasking
  • Relationship Building
  • Active Listening

About the company

Propertyse logo

Propertyse

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Company details

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Job description

YOU MUST BE ABLE TO WORK 9a - 6p EST

Full Proficiency in AppFolio. Working knowledge of Buildium is helpful. Knowledge of Project Management software (such as ClickUp, Asana, Monday.com, and Microsoft Project, etc) is a plus. 

Requirements:

This role will tap into their Spanish and English background as you speak with tenants, vendors, business owners, and founders using email, text, and phone. Creating and managing project dashboards with appropriate updates and notes is done daily so you must be a rockstar organizer to get the most accomplished in your day. Last but not least, this role requires someone who is proactive, excited about helping others, and wants to be a part of something special in building out a company! 

A minimum of 2 years in a customer-facing role, utilizing multitasking skills. 

Knowledge of Project Management software (such as ClickUp, Asana, Monday.com, and Microsoft Project, etc) is a plus.

Roles & Responsibilities

  • Responsible for completing projects from start to finish, solving problems on their own, and making recommendations for improvement to leadership.
  • Ability to have both professional and friendly interactions, build good relationships, work well with others, and be a strong listener.
  • Managing existing dashboards, and creating new ones, for projects in Google Sheets, ClickUp, etc.
  • Coordinating and managing work orders with vendors and tenants.
  • Comfortable using new technology software and a strong ability to learn different technology platforms. 
  • Update the status of repairs in Property Management Software. 
  • Answer all emails and acknowledge requests within 24 hours.
  • Take initiative to problem solve when needed. 
  • Previous property/hotel management is not required but is helpful.
  • B1/B2 or higher proficiency in English is required.

Working/Technology Requirements

This is a remote role. 

You must use your own computer and have reliable internet.

Training for all Technology will be completed by the Propertyse Team. 

Communication will occur through Google Meet/Virtual platform, email, and portal messaging. 

This is a contract role that does not include benefits or holiday pay

Contracts are completed through Deel and payments are made through Deel in your preferred currency.

Benefits

  • We believe in autonomy and investing in you when you invest with us.
  • This is a contract role that does not include benefits. 
  • Contracts are completed through Deel and payments are made through Deel in your preferred currency.
  • Maintenance Coordinator: $800 - $1,000 USD

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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