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Lead Generative AI Analyst - English (US)

Welo Global

Role overview

Qualifications

  • 5+ years of experience in AI data operations, data annotation, content quality, Trust Safety, data labeling, or similar production environments.
  • 3+ years of experience leading teams and managing projects, with ownership of delivery, quality, and operational outcomes.
  • Demonstrated experience managing personnel, priorities, and multiple workstreams simultaneously.
  • Exceptional organizational skills with the ability to prioritize in a fast-moving environment.

Responsibilities

  • Lead the day-to-day operations of a team of multimodal AI annotators and reviewers.
  • Provide people leadership, including coaching, performance management, workload planning, and team development.
  • Drive project execution by balancing quality, delivery timelines, and operational priorities.
  • Serve as the primary point of contact for workflow questions, issue resolution, and project escalations.

Key facts

Hard skills

Other skills

  • Team Leadership
  • Quality Assurance
  • Communication
  • Organizational Skills
  • Problem Solving
  • Decision Making

About the company

Welo Global logo

Welo Global

Translation & Localization

Welo Global is a leader in multilingual AI, technology, and content solutions serving over 2,000 clients in 300 languages. The company combines globally scaled multilingual infrastructure, including a network of over 500,000 linguists and domain experts, with advanced NLP, computational linguistics, and best-in-class compliance backed by seven ISO certifications. Welo Global’s five brands—Welocalize (multilingual content and localization solutions for localization and technology teams), Adapt (multilingual performance-led digital marketing agency), Park IP (patent translation, foreign filing, and legal solutions for law firms and corporate legal teams), Welo Life Sciences (multilingual content solutions for drug and medical device development for pharmaceutical, clinical contract research, and medical device organizations), and Welo Data (multilingual data generation, evaluation, and human data infrastructure for AI systems)—serve distinct customer segments with purpose-built expertise, fit-for-purpose solutions, and supporting technology. weloglobal.com

Company details

IndustryTranslation & Localization
Company size1001 - 5000

Links

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Job description

We're looking for an experienced Lead Generative AI Analyst to join our team. This leadership role is open to both hybrid and remote candidates, with a preference for those who can work in a hybrid capacity from our Santa Clara, CA office. We're looking for someone who enjoys coordinating people, solving operational challenges, and delivering high-quality results in a fast-paced AI environment.

Rather than focusing on individual annotation work, you'll lead the day-to-day execution of AI data operations, partnering with annotators, quality teams, and cross-functional stakeholders to ensure projects are delivered efficiently, consistently, and at the highest quality standards.

If you have a strong background in project management, operations, or leading production teams—and you're excited about working on cutting-edge Generative AI initiatives—this role is for you.

 
What You'll Do
  • Lead the day-to-day operations of a team of multimodal AI annotators and reviewers.
  • Provide people leadership, including coaching, performance management, workload planning, and team development.
  • Drive project execution by balancing quality, delivery timelines, and operational priorities.
  • Own client-facing meetings, providing project updates, discussing risks, action plans, and delivery progress.
  • Serve as the primary point of contact for workflow questions, issue resolution, and project escalations.
  • Monitor team performance, quality metrics, productivity, and project health, identifying opportunities for continuous improvement.
  • Develop and refine annotation guidelines, documentation, and quality standards as projects evolve.
  • Coordinate calibration sessions and quality reviews to ensure consistent decision-making across the team.
  • Partner with cross-functional stakeholders, including Quality, Operations, Product, and Engineering teams, to resolve complex cases and improve workflows.
  • Support onboarding, coaching, and ongoing development of new team members.
  • Identify operational risks early and proactively drive solutions to keep projects on track.
  • Prepare regular reports on project status, quality trends, and key operational metrics.

What We're Looking For
  • 5+ years of experience in AI data operations, data annotation, content quality, Trust & Safety, data labeling, or similar production environments.
  • 3+ years of experience leading teams and managing projects, with ownership of delivery, quality, and operational outcomes.
  • Demonstrated experience managing personnel, priorities, and multiple workstreams simultaneously.
  • Experience leading client meetings and communicating project status to internal and external stakeholders.
  • Strong stakeholder management and communication skills.
  • Excellent written and verbal English.
  • Exceptional organizational skills with the ability to prioritize in a fast-moving environment.
  • Experience creating documentation, operational processes, or quality guidelines.
  • Comfortable making decisions in ambiguous situations while maintaining consistency and accuracy.

    • Preferred Qualifications
  • Experience leading AI, machine learning, or multimodal annotation programs.
  • Experience managing QA operations, calibration sessions, audits, and quality improvement initiatives.
  • Familiarity with annotation tools and AI data workflows.
  • Experience working with Product, Engineering, Research, or Vendor Management teams.
  • Knowledge of reporting, dashboards, workflow optimization, or process improvement.
  • Basic Python, SQL, or data analysis skills are a plus.
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    MR

    Marcus Rivera

    Chief Revenue Officer

    m.rivera@company.com
    linkedin.com/in/marcusrivera
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