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Business Intelligence Analyst

Trillium Health Resources

Role overview

Qualifications

  • High School Diploma/GED and six years of experience in relevant fields
  • Associate’s degree in relevant fields and four years of experience
  • Bachelor’s degree in relevant fields and two years of experience
  • Must have a valid driver’s license and reside within the United States

Responsibilities

  • Conduct data analysis activities for Trillium, assuring compliance with DMH and DMA contract requirements
  • Develop analytical reports, including data mining, data management, and summarizing results
  • Maintain schedule of external reporting per contracts and internal reporting as requested
  • Use data visualization tools such as Power BI for dashboards and reporting

Key facts

Hard skills

Data Visualization Statistical Analysis Data Mining Data Management Pattern Recognition Presentation Design Data Consistency Predictive Analytics

Other skills

  • Report Writing
  • Problem Reporting
  • Timelines
  • Communication
  • Teamwork
  • Problem Solving

About the company

Trillium Health Resources logo

Trillium Health Resources

Health Insurance (Payers)

Trillium Health Resources manages specialty behavioral health care for eastern North Carolinians across 28 counties. Trillium is committed to transforming lives and building community well-being through partnership, access to services and proven solutions designed to help those we serve reach their fullest potential. Everyone on Trillium’s staff--our care managers, call center, claims agents, project managers, and IT staff--all contribute to this mission. We offer a challenging, engaging work environment where staff take home more than a paycheck. Our performance management plan includes regular check-ins to examine individual employee goals and professional development plan. Our departments work on cross-functional, short-term projects and long ranging initiatives. Every day we see the results of our dedication, in the smiles of children on our accessible playgrounds and pride on the face of an adult cooking a meal for the first time. By joining Trillium, you are doing more than going to work…you are transforming lives. We help those with mental health conditions, intellectual and developmental disabilities, traumatic brain injury, and substance use disorders (Medicaid members and state-funded recipients) get the services they need to improve well-being and live fulfilling lives. We are dedicated to carrying out our mission by investing in the health and well-being of the communities we serve and empowering individuals with access to services, tools and resources to live a fulfilling life. Trillium reserves the right to hide material (comments, images and/or links to other sites) that contains anything vulgar or sexually explicit; is spam; advocates or depicts illegal activity; targets or disparages any ethnic, racial, other type of group; contains personal attacks of any kind; promotes private business ventures, services, or products; campaigns for public office or promotes a political organization; infringes on copyrights or trademarks; or is off topic.

Company details

Company typeSME
IndustryHealth Insurance (Payers)
Company size501 - 1000

Links

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Job description

Pay Plan Title: Senior Data Analyst

Working Title: Business Intelligence Analyst

Position Number: 45059

FLSA Status: Exempt

Posting Salary Range: $64,927 - $82,402

Office Location: Remote within United States


POSTING DETAILS:


Make an Impact


Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.


Why Work for Us? 


Trillium believes that empowering others begins with supporting our team. We offer our employees:


  • A collaborative, mission-driven work environment
  • Competitive benefits and work-from-home options for most positions
  • Opportunities for professional growth in a diverse inclusive culture


Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities.


If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today!


What We’re Looking For


Trillium Health Resources has a career opening for a Business Intelligence Analyst to join our team! This position’s primary responsibilities include conducting data analysis activities for Trillium. This involves assuring compliance with the DMH and DMA contract requirements as well as other external and internal reporting needs. The Business Intelligence Analyst will be responsible for developing and completing reports as well as assisting the Trillium Informatics and Data Science departments. 


On a typical day, you might:


  • Develop analytical reports, including data mining, data management, conducting analysis, summarizing, and interpretation of results, to include the identification of patterns and trends in data. Make recommendations on matters of significance that could impact the agency.
  • Maintain schedule of external reporting per contracts and internal reporting as requested. Distribute, interpret and present reports to departmental staff and internal/external committees and/or stakeholders as needed.


  • Ensure that data from reports are presented in a user-friendly format and made accessible to staff, consumers, and community members. Ensure all reports include appropriate references to data sources so that reports can be replicated if requested.
  • Ensure data in reports is accurate and timely. Reconcile differences between data from different sources. Ensure all reports are submitted within assigned deadlines to avoid possible penalties or plans of correction. 
  • Use data visualization tools such as Power BI for dashboards and reporting. Analyze and report statistical data on populations, disabilities, and cultural factors. Make recommendations on matters of significance that could impact the agency.


Employee Benefits:


Trillium knows that work/life balance is essential. That’s why we offer:


  • Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval.
  • Work-from-home options available for most positions
  • Health Insurance with no premium for employee coverage
  • Flexible Spending Accounts
  • 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
  • NC Local Government Retirement Pension (defined-benefit plan) https://www.myncretirement.gov/systems-funds/local-governmental-employees-retirement-system-lgers/lgers-handbook
  • 401k with 5% employer match and immediate vesting
  • Public Service Loan Forgiveness (PSLF) qualifying employer
  • Quarterly stipend for remote work supplies


Qualifications


Required:

  • High School Diploma/GED and six (6) years of experience in Information Technology, Actuarial/Statistics, Data Analytics, Business, Sciences, Health field (such as Public Health, etc.), or Human Service field (such as Psychology, Social Work, etc.); OR
  • Associate’s degree in Information Technology, Actuarial/Statistics, Data Analytics, Business, Sciences, Health field (such as Public Health, etc.), or Human Service field (such as Psychology, Social Work, etc.) and four (4) years of experience in Information Technology, Actuarial/Statistics, Data Analytics, Business, Sciences, Health field (such as Public Health, etc.), or Human Service field (such as Psychology, Social Work, etc.); OR 
  • Bachelor’s degree in Information Technology, Actuarial/Statistics, Data Analytics, Business, Sciences, Health field (such as Public Health, etc.), or Human Service field (such as Psychology, Social Work, etc.) and two (2) years of experience in Information Technology, Actuarial/Statistics, Data Analytics, Business, Sciences, Health field (such as Public Health, etc.), or Human Service field (such as Psychology, Social Work, etc.); OR 
  • Equivalent combination of education/experience.
  • Must have a valid driver’s license.
  • Must reside within United States.
  • Must be able to travel within catchment as required.


Preferred:

  • CSPA, Certified Machine Learning – Specialty (AWS), Predictive Analytics Certificate (SOA), and/or CAHIMS, ITIL v3 or equivalent certifications.


Deadline for Application: August 6, 2026 at 11:59 pm 


How to Apply


To be considered, submit your application and resume through our ADP Career Center. Your resume must include:


  • Employer name, dates of service (month/year), average hours worked per week, and essential job duties
  • Education details (degree type, date awarded, institution, field of study)
  • Licensure/certification information, if applicable


After submission, your resume will be reviewed to ensure it meets the essential criteria for the position. You’ll be notified by HR regarding your application status as appropriate. All applicants will receive a final update once the recruitment cycle closes.


Join our Talent Community through ADP to stay informed about future opportunities. Be sure to keep your resume updated in your profile.


Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as a condition of employment.


#Innovation #Technology #Careers #NorthCarolina #BehavioralHealth

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