Account Manager, Gene Therapy - Pacific Northwest

SUMMARY

As a member of the Sales and Qualified Treatment Center (QTC) Account Team, you will work alongside a team of committed members driven to make a profound impact on people living with rare diseases through our mission of establishing gene therapy as a meaningful option for patients.

The Account Manager, Gene Therapy will have primary accountability for managing their business within their territory and driving the utilization of Genetix’s approved gene therapies within their QTC accounts. The QTAL will achieve these goals through the development and execution of strategic account plans, dynamic collaboration with internal and external stakeholders, identifying key drivers for business performance, and educating HCPs and other key account stakeholders about Genetix’s gene therapy to drive the identification of appropriate patients.

This is a field position covering the Pacific Northwest.

RESPONSIBILITIES

• Delivering approved education, messages, and tools about Genetix’s gene therapy products to a broad set of QTC stakeholders, including HCPs and other key decision-makers to drive product utilization.
• Building and implementing strategic account plans for assigned QTCs to advance account business objectives, patient identification, and pull-through of appropriate patients for Genetix’s gene therapies.
• Identifying barriers within the account and collaborating with Genetix cross-functional colleagues, including but not limited to Apheresis Operations, Patient Supply, Patient Educators, Market Access, and Medical Affairs, to deploy solutions to address the account’s needs.
• Engaging with community-based HCPs focused on hemoglobinopathies to educate them on disease state, unmet needs, and Genetix’s gene therapies.
• Serving as the main point of contact for assigned accounts to coordinate the QTC activation process to onboard HCPs, apheresis, cell therapy labs, transplant coordinators, pharmacy, and reimbursement leads within the QTC.
• Providing customer insights and feedback to Genetix leadership regarding account business trends, performance, business issues, and opportunities.
• Developing and implementing strategic and measurable business plans to ensure the achievement of account objectives and goals (patient starts, patient pull-through, and QTC activation).
• Maintaining expertise in hemoglobinopathies, including Sickle Cell Disease, Transfusion-dependent Beta-thalassemia, Genetix’s gene therapy products, and the gene therapy treatment process.

QUALIFICATIONS

• Bachelor’s degree required with 10+ years of experience in the healthcare industry and a high-performance track record, preferably in sales and commercially focused roles (Sales, Operations, Account Management, etc.).
• Direct line leadership experience preferred.
• Successful track record within hospital inpatient and outpatient settings, including the development of KOL relationships.
• Demonstrated experience in specialty therapeutic areas such as Hematology, CAR T, or Cell and Gene Therapy.
• Strong account management experience within hospitals, IDNs, ACOs, and/or organized customers; strong clinical selling experience is a must (high level of clinical and selling acumen).
• Entrepreneurial spirit and strong problem-solving skills for business management of territory.
• Strong communication and relationship-building skills, applying a consultative approach to establish and sustain a strong network with a wide range of stakeholders.
• Proficient with MS Office (including Word, Excel, and PowerPoint), Field Force Effectiveness tools (e.g., Veeva), and administrative tools (e.g., Concur).
• Travel up to 50-75% for face-to-face customer meetings and national company meetings.