Contracts Manager - Payor, MCO, and Medicaid Focus

Description

Intuition Robotics is on a mission to empower older adults to live happier, healthier, and more independent lives at home. The company’s award-winning product, ElliQ®, is an AI proactive care companion. ElliQ, which was designed with and for older adults, helps keep them healthy, engaged, and more independent while alleviating the effects of loneliness and social isolation. The company was founded in 2016 and is based in Tel Aviv, with offices in San Francisco and Athens. Intuition Robotics’ investors include Toyota

Ventures, Samsung NEXT, iRobot, and Venture Capital firms from California, Israel, Japan, and Asia.

We are rapidly expanding our customer base in the US through partnerships with health plans, health systems, state governments, and local area agencies on aging (AAA). Our team operates in a fast-paced and agile environment. We all place a heavy emphasis on creative problem-solving and personal accountability to ensure we’re delivering excellence for our customers and the older adults and customers we serve. 

The Contracts Manager will oversee the full lifecycle of healthcare-related contracts, ensuring alignment with regulatory requirements, organizational strategy, and financial objectives. This role combines expertise in contract negotiation and management, healthcare industry compliance, and cross-functional project leadership.

Key Responsibilities

• Participates in contract negotiations with payors, MCOs, Medicare Advantage, and government programs in partnership with sales.

• Coordinate internally with legal, finance, compliance, and business development teams to ensure contracts align with organizational strategy.

• Maintain a repository of executed contracts and track key terms, renewal dates, and deliverables.

• Monitor ongoing compliance with contract terms and assist in resolving disputes or audits.

• Partner with product and commercial teams to support market access strategies.

Requirements

1. Contracts Management Experience

• 5–8+ years of progressive experience managing healthcare-related contracts.

• Proven track record negotiating, drafting, and managing payor, MCO, and Medicare Advantage agreements.

• In-depth knowledge of Medicare and Medicaid programs, reimbursement methodologies, and regulatory frameworks.

• Familiarity with value-based care, capitation models, and fee-for-service contracts.

2. Healthcare Industry Expertise

• Direct experience in healthcare contracting, ideally with health plans, provider networks, or healthcare technology companies.

• Knowledge of CMS guidelines, HIPAA compliance, and state Medicaid regulations.

• Understanding of Medicare Advantage, MCO’s, including Stars, CAHPS, and risk adjustment programs.

3. Project Management Capabilities

• Ability to lead cross-functional contract implementation projects from initiation through execution.

• Experience developing timelines, managing stakeholders, and reporting status to leadership.

• Proficiency in project management tools (e.g., Jira, Asana, MS Project, or similar).

4. Technical & Analytical Skills

• Strong understanding of contract lifecycle management.

• Proficient in Excel and legal/financial modeling related to reimbursement or contract terms.

• Ability to analyze and interpret legal and financial risk in contract terms.

4. Education & Certifications

• Bachelor's degree required; JD, MBA, or Master’s in Health Administration (MHA) preferred.

• Certification in Contract Management (e.g., CCCM, CPCM, or PMI-PMP) is a plus.

5. Soft Skills & Communication 

• Excellent communication and negotiation skills.

• Strong attention to detail and risk mitigation mindset.

• Ability to work autonomously and collaboratively in a fast-paced, innovative environment.

• Experience working in start-up or high-growth environments is highly valued.

6. Nice to have

• Understanding of elder care markets, digital health, or assistive robotics.

• Familiarity with AI-enabled healthcare solutions or remote care delivery models.

• Experience working with Medicare Advantage, Medicaid, or Dual Eligible Special Needs Plans (D-SNPs).

This position is fully remote and may be performed from any location within the United States.

In a nutshell

We are seeking to hire a Contracts Manager to oversee the full lifecycle of healthcare-related contracts, ensuring alignment with regulatory requirements, organizational strategy, and financial objectives.