End User Engagement Communications Program Support

Job Family:

Travel Required:

Clearance Required:

What You Will Do:

A career within Guidehouse Health will provide you with the opportunity to help our clients transform care delivery and health care operations. We focus on the operations and performance of mission-oriented agencies, academic medical centers and commercial health care enterprises, to plan and drive change that enables best-in-class outcomes.

Our Strategic Communications Consultants help federal clients effectively communicate concepts, process and/or data to achieve long-term goals. As a EUE Consultant, you will work as part of a team of problem-solvers with extensive consulting and health care experience, helping our clients solve complex business issues from strategy to execution. Specific responsibilities include:

• Working with client executives and organization leadership on communication plans and engagement strategies and developing strategic communications products to support them

• Collaborating with staff across work streams to support the client and project team in the development and implementation of transformational strategic communications

• Independently partnering with client executives to develop trusting relationships across the engagement team

• Creating and managing communications content that will proactively engage national program employee stakeholders and external audiences, including:

• Web content

• Blogs

• Emails

• General one-pagers

• Awareness campaign materials

• Key messages and talking points

• Plan, coordinate, produce, review and edit content for client publication

• Identifying and mitigating project risks around scope, schedule, budget and quality, effectively escalating to engagement leadership

• Developing strategies to solve complex clinical, technical and operational strategies for our health care clients

• Actively supporting business development activities to help identify, research and pursue opportunities for new or existing clients

• Contributing to the development of the team’s industry acumen and capabilities through contribution to internal firm initiatives

• Training, mentoring and leading staff, both within engagement as well as internal development

What You Will Need:

• Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse  Minimum of a bachelor's degree

• Minimum of THREE (3) years of relevant post-graduation work experience

• Minimum three years of management consulting experience in federal or health care sector(s)

• Minimum of three years of experience in strategic communications

• Excellent communication skills across all levels of business, both written and verbal

• Excellent project and team management skills across multi-disciplinary functional areas

• Due to contract requirements, US Citizenship restrictions apply

• Currently reside in the contiguous United States   

What Would Be Nice To Have:

• Familiarity with the AP Stylebook

• Familiarity with Federal Plain Language Guidelines

• Familiarity with Federal 508 Accessibility Requirements

• Experience:    

o    Working with graphic designers and client branding

o    Building complex analytic models to enable strategic decision making

o    Partnering with executives on talking points, media engagement and crisis management

• Experience in strategic communications, including an understanding and working knowledge of:

o    Campaign management and coordination

o    Crisis communications

o    Change management

o    Health care

o    Transformation communications

• Ability to:

o    Take complex concepts, create clear and concise copy, and adjust messaging according to internal or external stakeholders and audiences

o    Adapt quickly to a complex culture and develop successful professional relationships with key stakeholders

• Organizational and project management skills, with the ability to lead and collaborate with medium-to-large cross-functional client teams and effectively prioritize time and resources

• Preferred, but not required:

o    Experience working in VA or DOD

o    Military background

o    Health care nonprofit or commercial communications background

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com.  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.