Logo for University of Maryland Faculty Physicians Incorporated

Patient Services Representative- Practice Operations- Remote Opportunity

Role overview

Qualifications

  • High school diploma or GED preferred
  • Three or more years of experience in a medical office
  • Experience in Patient Services Department and Central Eligibility Team

Responsibilities

  • Answer incoming patient phone calls
  • Make outgoing collection calls regarding balances due
  • Resolve patient questions and conduct account investigations
  • Follow-up and collections on self-pay balances

Key facts

Hard skills

Other skills

  • Collections
  • Communication
  • Problem Solving

About the company

University of Maryland Faculty Physicians Incorporated logo

University of Maryland Faculty Physicians Incorporated

Medical Practices & Clinics

University of Maryland Faculty Physicians, Inc. is made up of more than 1,000 faculty members from the University of Maryland School of Medicine. Our providers conduct cutting-edge research and clinical trials, and offer care in more than 40 medical specialties. With offices located all across Maryland, as well as access to services from one of the nation’s leading academic medical centers, patients can receive the highest-quality care and latest treatment options available, right in their neighborhood. Mission: Together the physicians and staff of University of Maryland Faculty Physicians, Inc., (UM FPI) commit to deliver compassionate, respectful and excellent care to those we serve.

Company details

Company typeLarge
IndustryMedical Practices & Clinics
Company size1001 - 5000

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Job description

Answers incoming patient phones calls and make outgoing collection calls regarding balances due. Patient Services Representatives resolve patient questions; contacting appropriate sources when necessary. The representative will conduct such activities as account investigation, follow-up and collections on self-pay balances; and other duties as assigned.

EDUCATION and/or EXPERIENCE

  • High school diploma or general education degree (GED) preferred
  • Three or more years of experience in a medical office directly related to Patient Services Department and Central Eligibility Team

For this position, we will consider residents of the states below:
Alabama
Delaware
Florida
Georgia
Maryland
Pennsylvania
Tennessee
Texas

Total Rewards
The referenced base salary range represents the low and high end of University of Maryland’s Faculty Physician’s Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications.  University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://www.umfpi.org/jobs/summary-employee-benefits.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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