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Customer Service Representative Dutch/Flemish Speaker (Remote, Greece)

Role overview

Qualifications

  • Fluent in Dutch and/or Flemish
  • Strong English communication skills for internal collaboration
  • Excellent interpersonal, problem-solving, and customer-focused skills
  • Comfortable working with computers and digital systems

Responsibilities

  • Provide customer support in Dutch and Flemish through phone, email, and chat
  • Assist customers with inquiries about products, services, accounts, and troubleshooting
  • Deliver professional and effective solutions, ensuring a positive experience for every customer
  • Collaborate with other teams to resolve complex cases efficiently

Key facts

Hard skills

Other skills

  • Customer Service
  • Social Skills
  • Problem Solving
  • Patience
  • Professionalism

About the company

Nordic Recruiters AB logo

Nordic Recruiters AB

Staffing & Recruiting

Company details

IndustryStaffing & Recruiting

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Job description

Are you a Dutch or Flemish-speaking professional passionate about helping customers and delivering exceptional service? Are you ready to advance your career while enjoying the lifestyle, sunshine, and culture of Greece? This role provides a unique opportunity to grow professionally in a vibrant Mediterranean setting.

About the Role
As a Customer Service Representative, you will be the primary point of contact for Dutch- and Flemish-speaking customers. Your mission is to provide clear guidance, resolve issues efficiently, and ensure a seamless customer experience. You will play a crucial role in building trust and loyalty with clients while contributing to the company's reputation for excellence.

Key Responsibilities

  • Provide customer support in Dutch and Flemish through phone, email, and chat.
  • Assist customers with inquiries about products, services, accounts, and troubleshooting.
  • Deliver professional and effective solutions, ensuring a positive experience for every customer.
  • Maintain accurate documentation of customer interactions and follow internal processes.
  • Collaborate with other teams to resolve complex cases efficiently.
  • Stay informed about company products, services, and policies to offer accurate guidance.

Requirements

  • Fluent in Dutch and/or Flemish.
  • Strong English communication skills for internal collaboration.
  • Excellent interpersonal, problem-solving, and customer-focused skills.
  • Patience, professionalism, and ability to remain calm under pressure.
  • Previous experience in customer service is an advantage, but full training is provided.
  • Comfortable working with computers and digital systems.

Whats Offered

  • Competitive salary with performance-based incentives.
  • Full training and ongoing professional development opportunities.
  • Clear career growth pathways within an international, supportive team.
  • Relocation support for candidates moving to Greece.
  • Work in a multicultural, collaborative, and friendly environment.

Why Greece?
Greece combines professional opportunity with an enviable lifestyle. Enjoy sunny weather, stunning beaches, rich culture, and a vibrant social scene. Whether exploring historic landmarks, sampling Mediterranean cuisine, or relaxing along the coast, Greece offers the perfect balance between career growth and quality of life.

If you're ready to deliver excellent customer service while living in one of Europes most beautiful Mediterranean destinations, this Customer Service Representative role in Greece is the perfect next step.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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