Team Lead

Job Description

• Written and spoken fluency in business English
• Ability to meet tight deadlines and work to a high standard under pressure
• Management of daily activities of a team. Team Size is 20+
• Experience in GIS domain is preferred
• Ensures achievement of all process, team and individual Customer Service goals and standards
• Manages Key performance indicators
• Maintain complete knowledge of all service tasks and programs, as well as system and telecommunications capabilities
• Responsible for administrative aspects including reporting
• Superior communication (oral, written), presentation, and interpersonal skills
• Ability to plan, prioritize, organize and communicate with client
• Experienced in goal-setting (defining and prioritizing specific, driving objectives)Managing escalations
  
  

Roles & Responsibilities:

• Written and spoken fluency in business English
• Ability to meet tight deadlines and work to a high standard under pressure
• Management of daily activities of a team. Team Size is 20+
• Experience in GIS domain is preferred
• Ensures achievement of all process, team and individual Customer Service goals and standards
• Manages Key performance indicators
• Maintain complete knowledge of all service tasks and programs, as well as system and telecommunications capabilities
• Responsible for administrative aspects including reporting
• Superior communication (oral, written), presentation, and interpersonal skills
• Ability to plan, prioritize, organize and communicate with client
• Experienced in goal-setting (defining and prioritizing specific, driving objectives)Managing escalations
  

About the Comapany
Accelerate your career with PradeepIT

PradeepIT is one of the largest, globally recognized IT Consulting firm to connect Indias deeply vetted talent team to global customer.

Were headquartered in Bengaluru, Silicon Valley of India. PradeepITs customers include SAP Lab, Bosch, Rolls-Royce, Daikin, Daimler and J&J and hundreds of other Fortune 500 companies and fast-growing startups.

With continuous hard work and working remotely by choice, PradeepIT is certified as a Great Place to Work! Trusted by leading brands and fortune 500 companies from around the world, we have achieved:

6+ Years of Experience
580+ Open source technology Consultant
120+ SAP Consultant
40+ Salesforce Consultant
60+ Adobe Consultant
100+ Mobility Consultant
890+ Clients in APAC, EMEA & USA
Our Beliefs

PradeepIT believes in connecting people across the globe and provide them an opportunity work on remotely. Being a people-first organization, PradeepIT constantly strives for individuals who won't just keep up, but break new ground, work with cutting edge technology and ramp-up their skills with course created by our Vertical Heads, Senior Architect for freely with help of PradeepIT Academy.