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Technical Consultant in C4C sales & service module

PradeepIT Consulting Services Pvt Ltd

Role overview

Qualifications

  • Minimum 2-5 years of technical experience in SAP C4C and SAP ECC
  • Experience in minimum 1 end-to-end implementation and multiple support projects using SAP C4C/BYD SDK
  • Good understanding of C4C functional/objects model and best practices for SAP C4C sales and service cloud
  • Excellent communication skills in English

Responsibilities

  • Gathering technical requirements from functional/business departments and translating them into technical specifications
  • Designing, building and configuring SAP C4C applications to meet technical requirements and business process
  • Developing and testing customizations, enhancements and integrations using SAP C4C/BYD SDK, OData services, web services and APIs
  • Providing post-go-live support and maintenance for SAP C4C applications and resolving issues as per SLAs

About the company

PradeepIT Consulting Services Pvt Ltd logo

PradeepIT Consulting Services Pvt Ltd

IT Services & IT Consulting

Join PradeepIT: Innovating Information Technology and Solutions We pride ourselves on delivering exceptional results in the digital era of Information and Technology. With a track record of successful projects across offshore, nearshore, and onshore locations, we've built a clientele spanning 3 continents and 100+ companies. Our 380+ successful projects reflect our commitment to excellence. At PradeepIT, we prioritize the satisfaction of our resources, followed closely by meeting the needs of our clients and partner companies. Our service offerings include Outsourcing, Managed Services, Recruitment Process Outsourcing, Customer Relationship Management, Web Designing & Development, Content Development, and E-commerce Management. We specialize in SAP S/4 HANA, SAP Customer Data Cloud (Gigya), SAP CPQ (Calliduscloud), SAP Customer Experience, Mobility, Android, iOS & Hybrid development for native application developments. Our core value of "Join As Employee With Us And Grow Up As Entrepreneur" drives our mission. We proudly introduce our venture companies: 1. HG Infotech Pvt Ltd 2. Beli Brother Consulting Pvt Ltd 3. Involvemind 4. Stackglobe 5. Prastuti Consulting 6. Khahara Consulting 7. Thinkhigh And many more to come in the near future. We invite you to be part of our clients' success stories by adopting the latest technology and continually improving processes. If you'd like to learn more about us or have specific questions, visit www.pradeepit.com, call us at 08047363377, or email info@in.pradeepit.com. Let's work together on your next project!

Company details

IndustryIT Services & IT Consulting
Company size51 - 200

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Job description

Job Description

  • We are looking for a Technical consultant in C4C sales & service module with minimum 2-5 years of technical experience in SAP C4C and SAP ECC.

The ideal candidate should have:

  • Experience in minimum 1 end-to-end implementation and multiple support projects using SAP C4C/BYD SDK (Software Development Kit).
  • Experience in UI designing/extensibility/embedded components, workflows, MDR, mash-up web services, OData services, custom approval process, DWB, custom data types, reuse libraries, customizing forms and configuring reports and custom data source.
  • Experience in developing and consuming OData services, web services and APIs for C4C integration with other systems such as SAP ERP, HUB SPOT, etc.
  • Experience in ABAP, IDOC, middleware and dump analysis for SAP ECC integration and troubleshooting.
  • Good understanding of C4C functional/objects model and best practices for SAP C4C sales and service cloud, including master data, transactional data, iBase, warranty, ticket/work ticket, contracts, maintenance plans, account hierarchy, visits and route planning, resource scheduler, territory management, campaign process, etc.
  • Excellent debugging/tracing skills and knowledge on code-list mapping and ID mapping.
  • Excellent communication skills in English and ability to work with cross-functional teams.


Responsibilities

As a Technical consultant in C4C sales & service module, you will be responsible for:

  • Gathering technical requirements from functional/business departments and translating them into technical specifications.
  • Designing, building and configuring SAP C4C applications to meet technical requirements and business process.
  • Developing and testing customizations, enhancements and integrations using SAP C4C/BYD SDK, OData services, web services and APIs.
  • Supporting the end-to-end implementation and deployment of SAP C4C projects including data migration, testing, training and go-live activities.
  • Providing post-go-live support and maintenance for SAP C4C applications and resolving issues as per SLAs.
  • Documenting technical designs, test cases and results and ensuring adherence to best practices and standards.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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