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SAP CRM functional Consultant

PradeepIT Consulting Services Pvt Ltd

Role overview

Qualifications

  • 10+ years of overall SAP experience
  • Five+ years of experience in the SAP Module CRM
  • Strong SAP-ISU/CCS CRM Functional and configuration problem-solving skills
  • Good understanding of business processes in the Utility Industry

Responsibilities

  • Analyze business requirements and perform fit-gap analysis
  • Configuration of SAP system using Web UI Configuration tool set
  • Provide communication, training, and assistance to users
  • Manage multiple initiatives in a solution-oriented manner

Key facts

Hard skills

SAP CRM System Configuration SAP ERP Gap Analysis SAP ERP Microsoft Dynamics CRM Dev Testing End-User Training And Support Customer Centricity

Other skills

  • Problem Solving
  • Communication
  • Solutions Focused
  • Team Management

About the company

PradeepIT Consulting Services Pvt Ltd logo

PradeepIT Consulting Services Pvt Ltd

IT Services & IT Consulting

Join PradeepIT: Innovating Information Technology and Solutions We pride ourselves on delivering exceptional results in the digital era of Information and Technology. With a track record of successful projects across offshore, nearshore, and onshore locations, we've built a clientele spanning 3 continents and 100+ companies. Our 380+ successful projects reflect our commitment to excellence. At PradeepIT, we prioritize the satisfaction of our resources, followed closely by meeting the needs of our clients and partner companies. Our service offerings include Outsourcing, Managed Services, Recruitment Process Outsourcing, Customer Relationship Management, Web Designing & Development, Content Development, and E-commerce Management. We specialize in SAP S/4 HANA, SAP Customer Data Cloud (Gigya), SAP CPQ (Calliduscloud), SAP Customer Experience, Mobility, Android, iOS & Hybrid development for native application developments. Our core value of "Join As Employee With Us And Grow Up As Entrepreneur" drives our mission. We proudly introduce our venture companies: 1. HG Infotech Pvt Ltd 2. Beli Brother Consulting Pvt Ltd 3. Involvemind 4. Stackglobe 5. Prastuti Consulting 6. Khahara Consulting 7. Thinkhigh And many more to come in the near future. We invite you to be part of our clients' success stories by adopting the latest technology and continually improving processes. If you'd like to learn more about us or have specific questions, visit www.pradeepit.com, call us at 08047363377, or email info@in.pradeepit.com. Let's work together on your next project!

Company details

IndustryIT Services & IT Consulting
Company size51 - 200

Links

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Job description

Job Description:

SAP CRM Functional Consultant

  • 10+ years of overall SAP experience in a functional/technical/user role
  • Must have a good understanding of business processes, particularly Utility Industry shared services.
  • Must have excellent customer-facing and soft skills, solution-oriented, looking for win-win opportunities.
  • Must have experience in managing multiple initiatives.
  • Analyze business requirements and perform fit-gap analysis to come up with required Configuration and Development items.
  • Configuration of SAP system to support business requirements using Web UI Configuration tool set.
  • Strong SAP- ISU/CCS CRM Functional and configuration problem-solving skills.
  • Five+ years of experience in the SAP Module CRM deep understanding of the integration to the SAP ERP
  • Experiences in implementation projects, requirements taking, SAP CRM configurations, testing, and start-up support.
  • Functional analysis and testing (SAP Portal / SAP CRM)
  • Communication, training, assistance to users (internal/external) and pre-sales
  • In-depth knowledge of SAP CRM Service Module, CRM sales and marketing, and Interfaces with ECC Good understanding of cross-domain functionalities, dependencies, and cause-effect fundamentals
  • Sales contracts, quotations, and sales order document type, item category, and item category determination
  • Transaction Settings for Service Order Processes, Service Order Quotations, Service Plans, Service Confirmation, Service Contracts, Service complaints and returns.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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