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Reliability Engineer

Role overview

Qualifications

  • Bachelor's degree
  • IAT-2 certification
  • 1 or more cloud certifications
  • 8 years of experience

Responsibilities

  • Ensure availability, performance, monitoring, and incident response of cloud platforms
  • Manage production compliance with requirements like diagrams and monitoring plans
  • Handle uncaught exceptions and hardware/networking problems
  • Use metrics such as MTTR and MTTF to improve reliability

About the company

Global Enterprise Services, LLC logo

Global Enterprise Services, LLC

IT Services & IT Consulting

Global Enterprise Services (GES) is a SBA certified 8(a) and Service Disabled Veteran Owned Small Business (SDVOSB) that provides Information Technology (IT) and Telecommunications consulting and services. GES has proven experience in the federal, private and public IT and telecommunications sectors. Functional Areas • IT, Cloud and Telecom Services • Strategy Planning and Development • Acquisition and Contracting Support • Program / Project Management • System Engineering • Mediation Services • Staff Augmentation • Enterprise Cyber Security Services, including Information Assurance (IA) • Risk Assessment (IA, acquisition, and Program) • Web Design /Development • ServiceNow Administration /Development • Installation /Deployment of Data, Voice, Video, and Command and Control (C2) Solutions • Cloud and Legacy System Integration & Migration

Company details

Company typeSME
IndustryIT Services & IT Consulting
Company size1 - 10

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Job description

Reliability Engineer

Responsible for the availability, performance, monitoring, and incident response, among 

other things, of the cloud platforms and services. Ensure that everything that goes to 

production complies with a set of general requirements like diagrams, dependencies of 

other services, monitoring and logging plans, backups and possible high availability setups. 

Manages uncaught exceptions, hardware degradation, networking problems, high usage of 

resources, or slow responses that could happen at any time. Uses metrics such as mean 

time to recover (MTTR) and mean time to failure (MTTF). Considered an emerging authority, 

who applies extensive technical expertise. Develops technical solutions to complex

problems. Exercises considerable latitude in determining objectives and approaches to 

Assignment.

Certifications: IAT-2, 1 or more cloud certifications

Minimum Education Requirement: Bachelor's degree

Minimum/General Experience: 8 years of experience

Location: Remote (preferred located in Boston)

Clearance: Secret


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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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