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BGC Compliance Specialist

Instacart

Role overview

Qualifications

  • 1-2+ years of professional experience in Background Checks, Data Processing, or Support related fields OR strong academic record
  • Strong verbal and written communication skills
  • Positive attitude and fortitude to work through ever-changing operational conditions
  • Ability to make critical decisions around sensitive issues quickly in a fast-paced environment

Responsibilities

  • Background checks are adjudicated accurately and with strong attention to detail to ensure compliance with regulations
  • Internal and external escalations around background checks are investigated and resolved in a timely manner
  • Background check issues are identified, investigated, and driven to full resolution
  • Repetitive operational tasks are executed with precision, identifying opportunities for process improvement

Key facts

Hard skills

Data Processing Operational Support And Analysis Positive Psychology

Other skills

  • Communication
  • Decision Making
  • Client Confidentiality
  • Detail Oriented

About the company

Instacart logo

Instacart

E-commerce & Online Marketplaces

Instacart, the leading grocery technology company in North America, works with grocers and retailers to transform how people shop. The company partners with more than 1,200 national, regional, and local retail banners to facilitate online shopping, delivery and pickup services from more than 80,000 stores across North America on the Instacart Marketplace. Instacart makes it possible for millions of people to get the groceries they need from the retailers they love, and for approximately 600,000 Instacart shoppers to earn by picking, packing and delivering orders on their own flexible schedule. The Instacart Platform offers retailers a suite of enterprise-grade technology products and services to power their e-commerce experiences, fulfill orders, digitize brick-and-mortar stores, provide advertising services, and glean insights. With Instacart Ads, thousands of CPG brands – from category leaders to emerging brands – partner with the company to connect directly with consumers online, right at the point of purchase. With Instacart Health, the company is providing tools to increase nutrition security, make healthy choices easier for consumers, and expand the role that food can play in improving health outcomes. For more information, visit www.instacart.com/company, and to start shopping, visit www.instacart.com.

Company details

Company typeLarge
IndustryE-commerce & Online Marketplaces
Company size1001 - 5000

Links

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Job description

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Why this role is on the menu

Instacart’s BGC Compliance team takes data-driven, customer-first approaches to ensure we are compliant with all local, state and federal regulations regarding delivery fulfillment. This role blends adjudicating background checks, resolving both internal and external escalations, and identifying onboarding issues to keep the Instacart platform secure, safe, and stable for all users. 

We’re hiring a BGC Compliance Specialist to execute on processes critical to platform integrity and compliance at scale. The person in this role will have direct impact on the safety and stability of the Instacart platform for shoppers and customers alike.

 

What you’ll cook up in your first year

  • Background checks are adjudicated accurately and with strong attention to detail, ensuring the Instacart platform remains compliant with local, state, and federal regulations
  • Internal and external escalations around background checks are investigated and resolved in a timely manner, maintaining a secure and stable experience for all users
  • Background check issues are identified, investigated, and driven to full resolution, with opportunities to improve surfaced and actioned
  • Repetitive operational tasks are executed with precision and attention to detail, with process improvement opportunities identified that increase team efficiency and scalability

 

The secret ingredients we’re looking for

Must-have pantry staples (Minimum Qualifications)

  • 1-2+ years of professional experience, ideally in a fast-paced setting in Background Checks, Data Processing, or Support related fields OR strong academic record
  • Strong verbal and written communication skills
  • Positive attitude and fortitude to work through ever-changing and dynamic operational conditions
  • Ability to make critical decisions around sensitive issues quickly in a fast paced environment
  • Operate within a high degree of confidentiality
  • Weekend and holiday availability

#LI-Remote

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Please read more about our benefits offerings here. 

For US based candidates, the base pay ranges for a successful candidate are listed below.

CA, NY, CT, NJ
$27.88—$29.33 USD
WA
$26.44—$27.89 USD
OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI
$25.48—$26.93 USD
All other states
$23.08—$24.28 USD

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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