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Remote Business Operations Specialist

Role overview

Qualifications

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Previous experience in business operations, administrative support, customer service, or office administration is preferred.
  • Excellent written and verbal communication skills.
  • Strong organizational, multitasking, and time-management abilities.

Responsibilities

  • Coordinate daily operational and administrative activities across multiple departments.
  • Maintain accurate digital records, databases, and company documentation.
  • Respond to customer and internal team inquiries via email, phone, and chat in a professional and timely manner.
  • Assist with scheduling meetings, managing calendars, and coordinating virtual appointments.

Key facts

Other skills

  • Organizational Skills
  • Detail Oriented
  • Customer Service
  • Microsoft Office
  • Communication
  • Multitasking
  • Time Management
  • Problem Solving
  • Social Skills

About the company

ClearOne Advantage logo

ClearOne Advantage

Debt Collection & Credit Services

Finances are personal, and the path to financial freedom looks different for everyone. We realize that dealing with debt can be a difficult task and that providing a solution means more than just providing money, it means putting customer service first. Since 2008, we've helped thousands of clients resolve large credit card bills and other unsecured debts – all without upfront fees or the need for personal bankruptcy. Our dedicated expert team of caring financial consultants work one-on-one with clients to create a custom, confidential debt relief plan they can afford. Our low monthly payment options often leave our clients with more cash on hand to spend as needed. Our Advantage: > Personalized plans to fit your budget > No upfront fees > 6,000+ high satisfaction ratings on Trustpilot > Better Business Bureau accredited with an A+ rating from 2019 - 2021 In 2019, The Baltimore Sun named ClearOne Advantage a 2019 Top Workplace, and our executive team took home the “Exemplary Leadership” award for their tireless commitment to growing and supporting our stellar team. The Baltimore Business Journal also recognized ClearOne Advantage as a “Best Place to Work” finalist. ClearOne Advantage has also ranked as one of the nation’s fastest growing companies on the Inc. 5,000 list, and has ranked on Selling Power's '50 Best Company to Sell For' list every year since 2016.

Company details

Company typeSME
IndustryDebt Collection & Credit Services
Company size501 - 1000

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Job description

Company: ClearOne Advantage
Location: Remote (United States)
Employment Type: Full-Time or Part-Time
Compensation: Competitive hourly pay based on experience

Position Overview

ClearOne Advantage is seeking a detail-oriented and proactive Remote Business Operations Specialist to support the day-to-day administrative and operational functions of our remote team. This role is ideal for an organized professional who enjoys coordinating processes, maintaining accurate records, and providing exceptional support to internal departments and customers. The successful candidate will help ensure business operations run efficiently while contributing to a positive customer experience.

Key Responsibilities

  • Coordinate daily operational and administrative activities across multiple departments.
  • Maintain accurate digital records, databases, and company documentation.
  • Respond to customer and internal team inquiries via email, phone, and chat in a professional and timely manner.
  • Assist with scheduling meetings, managing calendars, and coordinating virtual appointments.
  • Process business documents, reports, and operational requests with accuracy.
  • Monitor workflows and identify opportunities to improve operational efficiency.
  • Prepare reports, spreadsheets, and presentations using Microsoft Office and Google Workspace.
  • Collaborate with cross-functional teams to ensure projects and operational tasks are completed on schedule.
  • Maintain confidentiality of customer, employee, and company information.
  • Perform additional administrative and operational duties as assigned.

Qualifications

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Previous experience in business operations, administrative support, customer service, or office administration is preferred.
  • Excellent written and verbal communication skills.
  • Strong organizational, multitasking, and time-management abilities.
  • Proficiency with Microsoft Office (Word, Excel, Outlook) and Google Workspace.
  • Ability to work independently in a remote environment.
  • Strong attention to detail and problem-solving skills.
  • Reliable internet connection and a dedicated home workspace.

Preferred Skills

  • Experience with CRM, ERP, or project management software.
  • Knowledge of data entry and document management.
  • Ability to prioritize tasks in a fast-paced environment.
  • Professional customer service and interpersonal skills.

Benefits

  • Fully remote work environment.
  • Flexible full-time or part-time scheduling.
  • Competitive hourly compensation.
  • Paid training and ongoing professional development.
  • Opportunities for career growth and advancement.
  • Paid time off and company-recognized holidays (where applicable).
  • Health, dental, and vision insurance for eligible employees.
  • Supportive and collaborative remote team culture.

Equal Employment Opportunity

ClearOne Advantage is committed to creating an inclusive workplace and is an Equal Opportunity Employer. We celebrate diversity and are committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Note: Applicants must be legally authorized to work in the United States. Employment is contingent upon successful completion of applicable pre-employment screenings.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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