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Salesforce Administrator

Role overview

Qualifications

  • Experience working with Salesforce platform (Admin level) or similar CRM systems
  • Understanding of Salesforce configuration (objects, workflows, security model)
  • Strong analytical and problem-solving skills
  • Bachelor’s Degree in Business, IT or a related discipline (preferred)

Responsibilities

  • Configure and maintain Salesforce, including objects, fields, workflows, validation rules and reports
  • Manage user administration, including user setup, roles, profiles and permissions
  • Provide day-to-day user support and issue resolution
  • Support Salesforce implementations and enhancement projects

Key facts

  • Remote from: Pakistan
  • Full time
  • English

Other skills

  • Problem Solving
  • Analytical Skills
  • Detail Oriented
  • Communication
  • Social Skills
  • Organizational Skills
  • Collaboration

About the company

TEKenable Ltd logo

TEKenable Ltd

IT Services & IT Consulting

TEKenable are Experts in Rapid Digital Transformation through Low Code Platforms, Data and AI. We are a technology company delivering the latest innovative business solutions to forward-thinking public and private enterprises in Ireland, the UK, Europe and the Middle East. TEKenable helps you maximise revenue, reduce costs, and empower your employees to bring results faster using rapid digital transformation services. Established in Dublin, Ireland, TEKenable has evolved into a robust IT company and achieved noteworthy global expansion and success since its inception in 2002. As a Microsoft Solutions provider, Azure Advanced Specialist, Data & AI Partner, Digital App Innovator and Business Applications partner for Microsoft D365/Power Platform, we boast three ISO certifications. These certifications, namely ISO9001 for quality management, ISO27001 for cybersecurity, and ISO13485 for the medical device industry, underscore our commitment to international standards. TEKenable takes pride in being a consistent Deloitte Technology Fast 50 Winner for the past five years and a recipient of the IT Europa Channel Awards in 2023. We are also grateful to have had our staff nominate us as a Best Place to Work for 2 years running.

Company details

IndustryIT Services & IT Consulting
Company size201 - 500

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Job description

Tether, part of the TEKenable Group, is seeking a Salesforce Administrator to join our growing Salesforce team in Islamabad, Pakistan.

With over 300 successful projects and a team of more than 190 global professionals, Tether is a certified Salesforce Gold Consulting Partner, committed to delivering high-impact, tailored solutions for clients across multiple industries. Our innovative approach has supported organisations across Ireland, the UK and the UAE. 

The successful candidate will work as a Salesforce Administrator, responsible for managing and optimising Salesforce platforms to support both internal users and client environments. You will play a key role in configuring the system, supporting users, and contributing to ongoing delivery projects, while continuing to develop your technical and functional expertise. 

This is a highly collaborative role offering hands-on experience across Salesforce configuration, support and project delivery, with clear progression into a Consultant position. 

 

Reasons to Apply 

  • Work for an award-winning company – TEKenable is a Microsoft Partner and Salesforce Crest Partner, certified as a Great Place to Work® and recognised in the Deloitte Fast50 for seven consecutive years. TEKenable also holds multiple Microsoft Advanced Specialisations and has received three Microsoft Partner of the Year Awards. 
  • Global Reach – Join a global workforce of 200+ employees with operations across multiple countries, offering international exposure and experience. 
  • Remote Work Flexibility – Enjoy the flexibility to work from home, supporting a strong work-life balance. 
  • Innovative Salesforce Ecosystem – Work with a certified Salesforce partner delivering cutting-edge CRM and cloud solutions. 
  • Professional Growth – Access Salesforce certifications and structured career progression into consulting roles. 
  • Collaborative Environment – Be part of a supportive team that values communication, customer engagement and problem-solving. 
  • Exposure to Diverse Industries – Work across Financial Services, Healthcare, Public Sector and more. 
  • Comprehensive Benefits – Benefit from remote working, health insurance, flexible working hours and company events. 

 

Responsibilities 

  • Configure and maintain Salesforce, including objects, fields, workflows, validation rules and reports 
  • Manage user administration, including user setup, roles, profiles and permissions 
  • Provide day-to-day user support and issue resolution 
  • Support Salesforce implementations and enhancement projects 
  • Assist in gathering and documenting business requirements 
  • Collaborate with Consultants and Developers to deliver system changes 
  • Support data management activities including data imports, cleansing and validation 
  • Assist in testing activities, including system testing and user acceptance testing (UAT) 
  • Maintain documentation including system configurations and process flows 
  • Work towards achieving Salesforce Administrator and relevant certifications 

Requirements

Skills and Experience 

  • Experience working with Salesforce platform (Admin level) or similar CRM systems 
  • Understanding of Salesforce configuration (objects, workflows, security model) 
  • Strong analytical and problem-solving skills 
  • Good communication and interpersonal skills 
  • Ability to translate business needs into system changes 
  • Strong attention to detail and organisational skills 
  • Ability to manage multiple tasks and priorities 
  • Collaborative mindset and willingness to learn 
  • Proven track record of supporting or delivering Salesforce platform solutions in a business or project environment 

Technical Skills 

Required 

  • Salesforce Administration (or strong exposure) 
  • CRM system configuration 
  • Data management and reporting 

Desirable 

  • Salesforce certifications (Administrator or working towards) 
  • Experience with Flow / basic automation 
  • Understanding of integrations or APIs 

Advantageous 

  • Experience in a consulting or client-facing environment 
  • Knowledge of Salesforce ecosystem tools (e.g. AppExchange solutions) 

Education 

  • Bachelor’s Degree in Business, IT or a related discipline (preferred) 

 

Hiring Process 

Once you are successfully selected for interview a dedicated Talent Acquisition Manager will reach out and arrange a short pre-screening call. We want to learn more about you and the experience you can bring to the position. The interview process will have 2–3 stages and we will work around your availability. You will have the opportunity to talk with our recruitment team at various points throughout the process. All interview stages will be conducted remotely via video calls and arranged at a time that fits with your schedule. We will close the position once the role is filled. 

Benefits

  • Sustainability – Enjoy the flexibility to work from home avoiding long commutes and contributing to a lower carbon footprint 
  • Equipment – We’ll provide a laptop and any additional equipment you need to perform your role effectively 
  • Flexible Working Hours – Subject to line manager approval, employees can benefit from flexibility around core business hours Monday to Friday 
  • Health Insurance – We offer a comprehensive health insurance stipend to support your wellbeing and peace of mind 
  • Pension Scheme – A supportive employee pension scheme to help you build a secure future 
  • Company Trips – We’re a social team and regularly organise events and activities 

 

TEKenable’s culture is built upon the values of resilience, heartfelt service, always striving, and insatiable curiosity. You can learn more about our values at www.tekenable.com. Candidates applying for this role should be able to demonstrate how they have applied these values and how they will contribute to them if successful. 

At TEKenable, we foster a culture of diversity and inclusion and pride ourselves on being a company represented by people of all backgrounds and orientations. We are committed to providing equal employment opportunities regardless of gender, disability, sexual orientation, generation, ethnicity, religion, family or parental status, neurodiversity or belief. 

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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