RN Triage - Centralized Triage

Hourly Pay Range:

Position Highlights:

• Position: Registered Nurse Triage - Centralized Triage

• Location: 4201 Winfield Rd, Warrenville

• Full time: 36 hours:

• M-F 7am - 6:30pm options. Shifts are typically four, 9- hour shifts, but can be flexible). Occasional Saturdays 8:00 AM - 1:00 PM (5-6 a year)

• No travel

What you will do:

The RN Telephone Triage Nurse is a Registered Nurse and responsible for patient care needs through the use of inbound and outbound telephone practice.  Continuously demonstrates positive customer relationship skills by assessing caller needs through active listening, clinical assessment, education and advanced problem-solving abilities.  Actively manage patients’ immediate and ongoing needs with attention to acute and preventative intervention.

NOTE: MUST LIVE IN ILLINOIS AS THIS ROLE IS ON-SITE.  and after a minimum of one year employment, RN's in this role may have the opportunity to work from home/remote if all quality and productivity metrics are met and maintained.   

What you will need:

• Current Illinois RN licensure

• Operational knowledge of physician practice.

• Exceptional interpersonal and communication skills (verbal and written). 

• Possesses professional telephone etiquette skills.

• Must be a team player.

• Must be a self-starter, able to handle frequent periods of high stress and difficult patient situations.

• Must possess excellent time management skills.

• Must possess basic keyboard, computer and internet skills.

• 35 WPM typing proficiency.

• Ability to talk on the phone and type simultaneously.  

Benefits (For full time or part time positions):

• Premium pay for eligible employees

• Career Pathways to Promote Professional Growth and Development

• Various Medical, Dental, Pet and Vision options

• Tuition Reimbursement

• Free Parking

• Wellness Program Savings Plan

• Health Savings Account Options

• Retirement Options with Company Match

• Paid Time Off and Holiday Pay

• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.  

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. 

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging—each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.