PCGS Operations Assistant

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.

Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder.

Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, and France.

As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process.

We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have.

We are currently looking for an Operations Assistant to join Operation Team.

This role reports to the Assistant Operations Manager and will be based in the Hong Kong.

What You’ll Do

·         Perform manual production tasks in accordance with Standard Operating Procedures (SOPs)

·         Assist in product inspection and grading support activities

·         Handle products with care to avoid damage during processing

·         Follow detailed work instructions to complete tasks accurately and consistently

·         Identify and report product defects, abnormalities, or quality issues in a timely manner

·         Support labeling, packaging, and other finishing processes

·         Maintain a clean, organized, and safe working environment

·         Ensure compliance with company quality standards and operational guidelines

·         Work closely with team members and supervisors to achieve daily production targets

·         Assist with basic data entry and documentation as required

·         Photographic record keeping

Who You Are

·         Strong attention to detail and good hand-eye coordination

·         Ability to perform repetitive tasks with consistency and accuracy

·         Basic understanding of quality control concepts is a plus

·         Responsible, patient, and able to work in a structured and standardized environment

·         Good teamwork and communication skills

Preferred Qualifications

·         Experience in the collectibles, auction, or grading industries.

·         High school diploma or above

·         1–3 years of experience in production operations, manual work, or quality inspection preferred

·         Mandarin and Cantonese

Collectors uses e-Verify to validate your ability to work legally in the United States.

We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to interviewfraud@collectors.com.

We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.

If you require an accommodation to apply or interview with us due to a disability or special need, please email interviewaccommodation@collectors.com

U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants.

If you are based in California, you can read information for California residents here.