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Staff Product Designer

Role overview

Qualifications

  • Deep empathy for users and a strong instinct for what makes experiences feel effortless and trustworthy.
  • Deep understanding of the full, iterative design process — including research, journey mapping, content design, wireframing, prototyping, testing, and high-fidelity execution.
  • Proven ability to balance business goals with a high-quality user experience, designing for outcomes like conversion, retention, and engagement.
  • Proficiency with modern design and AI tools (e.g., Figma, Claude, Cursor).

Responsibilities

  • Lead design strategy in close partnership with Product and Engineering, defining success metrics and ensuring work ladders up to long-term company goals.
  • Design end-to-end journeys, patterns, and frameworks that enable scalable, coherent experiences across Boulevard's platform.
  • Translate deeply human needs — whether from clients, business owners, or staff — into clear and compelling product experiences.
  • Explore and help define how Boulevard can leverage AI to enhance product experiences, with a strong focus on trust, clarity, and real user value.

Key facts

Other skills

  • Research
  • Empathy
  • Collaboration
  • Communication

About the company

Boulevard logo

Boulevard

Computer Software / SaaS

Boulevard offers the first and only client experience platform purpose-built for appointment-based, self-care businesses. We’ve earned the trust of thousands of salons, spas, barbershops, MedSpas, and other self-care businesses across the nation by striving to give them the same incredible service and support they give their clients. Our innovative platform delivers personalized, enjoyable experiences with online appointment scheduling, seamless business management, marketing, and payments that are simple, elegant, and reliable. Developed in collaboration with industry-leading owners and operators, our easy-to-use platform-as-a-service is carefully designed to drive revenue, automate workflows, and convert every visitor into a valuable, long-term client. By facilitating a better, more personalized client experience, we empower businesses to give their clients more of the magical moments that matter most. As a venture-backed, fully remote startup based in Los Angeles, we are innovating at the intersection of beauty and technology. We are thoughtfully unapologetic about challenging the status quo in our pursuit to help people become the best version of themselves. We leverage technology, design, and style to unleash the untapped potential in all of us, drive real results, and improve the lives of our customers and the clients they serve. We’re just getting started 🚀 Learn more and join our cause here: https://joinblvd.com/careers

Company details

Company typeStartup
IndustryComputer Software / SaaS
Company size201 - 500

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Job description

Who is Boulevard?

Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most.

Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at how we (and YOU) can make that happen

We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most.

Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.

Come Do the Best Work of Your Life at Boulevard

Boulevard is the tech behind human touch. Built for the people who give care and the people who receive it. Helping self-care businesses bring everything into one place: operations, payments, client management, growth tools, and increasingly, leveraging AI to do more with less. So they can scale without losing what makes them special. For their clients, we deliver seamless, modern experiences: intuitive booking, smooth checkout, and communication that feels considered, not automated.

As a Staff Product Designer, you'll operate at a highly strategic level: shaping the product, patterns, and frameworks that define how people interact with Boulevard while staying deeply empathetic, outcome-oriented, and craft-focused.

This is a high-impact role for a designer who thrives at the intersection of business outcomes and human behavior, thinks holistically about product ecosystems, and wants to influence not just individual features, but how an entire platform evolves.

What You'll Do

  • Lead design strategy in close partnership with Product and Engineering, defining success metrics and ensuring work ladders up to long-term company goals.
  • Design end-to-end journeys, patterns, and frameworks that enable scalable, coherent experiences across Boulevard's platform.
  • Translate deeply human needs — whether from clients, business owners, or staff — into clear and compelling product experiences.
  • Partner closely with engineers to guide implementation, ensuring design intent is preserved in production.
  • Act as a design leader and multiplier: raising the quality bar, influencing peers, and contributing to design culture, standards, and best practices.
  • Collaborate with other designers to evolve Boulevard's design system to support growing complexity and future growth.
  • Explore and help define how Boulevard can leverage AI to enhance product experiences, with a strong focus on trust, clarity, and real user value.

What You'll Need to Thrive

  • Deep empathy for users and a strong instinct for what makes experiences feel effortless and trustworthy.
  • Deep understanding of the full, iterative design process — including research, journey mapping, content design, wireframing, prototyping, testing, and high-fidelity execution.
  • Proven ability to balance business goals with a high-quality user experience, designing for outcomes like conversion, retention, and engagement.
  • Comfort operating in ambiguity and helping teams find clarity in evolving environments.
  • A strong point of view balanced with openness to feedback and iteration.
  • Ability to focus on outcomes over outputs, shipping thoughtfully while maintaining a high quality bar.
  • Proficiency with modern design and AI tools (e.g., Figma, Claude, Cursor).

Why This Role Matters

Boulevard powers over 40,000 self-care professionals and millions of clients return to the business they love. The platform touches every part of how customer run their business, from the first booking to the final checkout and everything in between. The work you do here has a real, lasting impact across every customer on our platform. The decisions you make will shape how businesses grow, how clients return, and how an entire industry evolves.

How We’ll Take Care of You

At Boulevard, we work hard to structure compensation in a way that balances internal equity with local market competitiveness, and we’re happy to share a good-faith estimate of the base salary range for this role. For candidates in NYC, the SF Bay Area, and Seattle, the anticipated base salary range is $158,000 - $197,500 per year. For all other U.S. locations, the anticipated base salary range is $139,500 - $179,800 per year. In addition to this base compensation, this role may be eligible to participate in a variable compensation program. Final compensation will vary based on a variety of factors which include but are not limited to applicable experience, location, and final leveling.

In addition to the wonderful people you’ll get to work with and challenging projects that’ll push you - Boulevard is here to make sure you’re always at the top of your game emotionally, mentally, and physically. 

  • ✨ We’ve got you covered with a 401(k) match plus dental, medical, vision, and life insurance. 

  • 🏝 Take a break whenever you need with our flexible vacation day policy. 

  • 🖥 Fully remote so you can choose where you want to work. You’ll receive a work from home stipend every month. 

  • 💚 Family planning resources and specialized support programs. 

  • 🔮 Equity: get ahead on the ground floor and grow with Boulevard. 

  • 💅 Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve.

 

📲 We recommend following our official LinkedIn page to stay up to date on all things Boulevard life!

Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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