Virtual Assistant - 1433 - Cape Town, South Africa

About the client:

Our client is a U.S.-based online coaching and education business helping students and professionals achieve their learning and career goals through high-quality online programs, coaching, and educational resources.

About the role:

We are seeking a Virtual Assistant to support our client's day-to-day operations and help keep administrative and customer-facing tasks organized and running smoothly. The ideal candidate is proactive, detail-oriented, and highly organized, with strong communication skills and the ability to manage multiple tasks in a remote environment.

This role is ideal for someone who is comfortable working independently, managing schedules, handling administrative tasks, communicating with clients or students, and supporting the team with various operational needs.

Experience working with U.S.-based clients or companies is preferred.

What you’ll be doing:

• Manage daily administrative tasks and provide ongoing operational support.

• Respond to emails, messages, and inquiries from students, clients, and prospective customers.

• Schedule and coordinate meetings, coaching sessions, and appointments.

• Maintain and organize digital files, documents, spreadsheets, and databases.

• Update client and student information in relevant CRM and management systems.

• Assist with onboarding new students or clients and ensure a smooth experience.

• Follow up with leads, clients, and students as needed.

• Support data entry, online research, reporting, and other administrative tasks.

• Coordinate with internal team members to ensure tasks and deadlines are completed on time.

Who are we looking for?

• 1+ year of experience as a Virtual Assistant, Administrative Assistant, Customer Support Representative, or in a similar role.

• Excellent written and verbal English communication skills.

• Strong organizational and time management skills.

• Ability to manage multiple tasks and prioritize responsibilities effectively.

• Proficiency with Google Workspace, Microsoft Office, and online communication tools.

• Experience using CRM systems, project management tools, or other online platforms.

• Strong attention to detail and ability to maintain accurate records.

• Proactive, reliable, and comfortable working independently in a remote environment.

• Strong problem-solving skills and willingness to learn new tools and processes.

Position: Virtual Assistant

Remote Status: Fully Remote

Preferred Location: Latin America & South Africa

Working Hours: 9 am - 6 pm EST

Holidays: US Federal Holidays

Salary: USD 800 - USD 1,200 per month

Internal Job ID: 1433