FIS
Financial Services
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Job Description
About the Role
We are seeking an experienced Senior Business Analyst to support enterprise scale pricing and commercial system initiatives within a complex, highly integrated technology environment. This role works closely with Pricing, Product, Operations, and Technology teams to ensure business needs are translated into clear, actionable requirements that enable reliable system delivery and measurable business outcomes.
This is a senior, hands-on role suited to someone who is comfortable operating across multiple stakeholders, systems, and priorities. You will play a key role in shaping how pricing and commercial changes are defined, delivered, and embedded across the organization.
What you will be doing:
Engage with business stakeholders to understand pricing, commercial, and operational requirements.
Translate business needs into structured requirements, user stories, and acceptance criteria suitable for delivery teams.
Own the creation and management of requirements and defects within Agile delivery tools (e.g. Jira).
Support backlog refinement, sprint planning, and user acceptance testing by acting as the primary point of clarification between business and technical teams.
Analyse requirements that span multiple enterprise systems, including pricing, quoting, CRM, and downstream operational processes.
Understand how commercial and pricing changes affect proposals, approvals, billing, and reporting.
Partner with cross functional teams to support structured intake, prioritisation, and decision-making processes.
Communicate clearly with senior stakeholders, providing insight into scope, trade‑offs, and delivery considerations.
What you will need:
6–10+ years’ experience as a Business Analyst or Senior Business Analyst in a complex enterprise environment.
Strong background supporting business critical systems in areas such as pricing, finance, revenue, operations, or transactional platforms.
Experience working within Agile or hybrid delivery models alongside product and engineering teams.
Added bonus if you have:
Exposure to pricing systems, CPQ platforms, CRM tools, or quote to cash processes.
Experience working with pricing constructs such as volume tiers, minimum fees, recurring vs onetime charges, or approval of workflows.
Experience in financial services, payments, technology, or other regulated industries.
A self-directed analyst who takes ownership and follows work through from discovery to delivery.
What we offer you:
At FIS, you can learn, grow and make an impact in your career. Our benefits include:
· Flexible and creative work environment
· Diverse and collaborative atmosphere
· Professional and personal development resources
· Opportunities to volunteer and support charities
· Competitive salary and benefits
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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