Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure and resilient private, public or hybrid cloud. With strong technical and functional consulting services, and world-class monitoring and automation, Syntax serves some of North America’s largest corporations across a diverse range of industries. Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology leaders.
RESPONSIBILITIES:
- Support
- Install, Configure, Manage and Support SAP S/4 HANA 2020, 1909, 1809, 1709, 1610, 1511, 1503, ERP6.0 EHP, Process Orchestrator, BW, BPC, NetWeaver FIORI/Gateway, Solution Manager, Web Dispatcher, Content Server, Adobe Document Services, Business Objects and Java Based NetWeaver Products like Enterprise Portal
- Install, configure and Monitor HANA, Oracle, DB2, Sybase and MSSQL Database
- AWS, Azure, Google Cloud Hyperscaler Migration project experience (private to public, public to private) as well as regular operation and project support
- Perform technical upgrade procedures and S/4 Migrations projects using NZDT methodologies.
- SAP System Copies execution
- Administer, manage and support SAP clients.
- Day-to-Day system monitoring of a 3 tier SAP landscape.
- Define and implement Standards, Systems Architecture, runbooks and monitoring Infrastructure.
- Provide support (e.g., break/fix, how to expertise, minor enhancements, monitoring, testing) for business applications or infrastructure to associates or third parties to maintain their productivity level
- Performance troubleshooting advanced skills at application, OS and Database Levels
- Work very closely with other project consultants (Project Management, Functional, Security, Development, Automation)
- Implementation and support in SAP Cloud Platform, Cloud Connector, Cloud SSO
- Responsible for the setup and maintenance of customer systems
- Works on Incidents, Requests, Changes, and Problem Management
- Major incidents and escalations management
- Problem Resolutions and Incident Reports
- Standard Operations Procedure documentation creation, update and maintenance
- Perform backup and recovery using database tools.
- Advance Database Administration
- Quarterly Health checks reports creation, implementation plan and execution.
- Enhance monitoring based on repetitive events and provide permanent solutions.
- Knowledge based articles creation and continuous updates to ensure consistency and quality.
- Customer and Internal communication during Priority 1 and Priority 2 incidents
- Weekly / Biweekly meetings with Customer Success Managers, Principals and Technical Leaders
- Monthly SAP Security review on the landscape and when applies to provide guidance to customer.
- Monthly SAP Early Watch Analysis and create implementation plan
- System Performance and Database Tunning
QUALIFICATIONS:
Knowledge
- Minimum of a bachelor’s degree, ideally with an MBA/CPA or related degree
- +10 years of overall professional experience
- Experience with having final responsibility for the quality and content of reporting for either a division or significant program area.
- ITIL training, better to have an ITIL certification.
- SAP S4 Certification would be a nice-to-have.
- Oral, written and interpersonal skills.
Technical / Professional Skills
- 10+ Year SAP BASIS experience with SAP ERP or S/4HANA support or operation tasks
- 10+ Year SAP BASIS experience with SAP JAVA support or operation tasks
- AS-Java (can be a Portal Java, PO Java, etc) experience.
- Strong DBA Skills (Oracle, DB2, MSSQL, HANA, SYBASE)
- Strong OS Skills (Windows and Linux SLES or Linux REDHAT)
- Strong networking skills
- Experience with S/4HANA conversion process.
- Experience in Implementing Java Support Package Upgrades
- Experience in SSO based on SAML authentication.
- SAP Readiness Check report implementation plan creation and execution
- Experience in FIORI deployment options
- Strong communication and time management skills
- Experience with multi-tasking between projects
- Must possess traits of dependability, reliability, task-oriented and focused, ability to create 'cookbook', “SOP” and methodology (S/4H Conversion methodology)
- Consultant must show independence, ability to follow through with tasks to completion, willingness to take initiative where required S/4HANA Conversion experience.
- Experience in cloud-based Fiori implementations with focus on a hybrid S/4 landscape
- Experience in Focused Run 2.0 and above
- Experience creating FIORI catalogs, Tiles, Front-end and Back-end security roles.
- Experience in implementing different SAP authentication scenarios for traditional ABAP, Java and Gateway systems/applications using Kerberos, SAML and.
- Experience with UI5 and the structures of UI5 applications
- Experience with hosting Fiori on Amazon Web Services or Microsoft Azure Cloud Services
WORKING CONDITIONS:
- Physical Conditions: 1 – Activities normally do not produce fatigue.
- Schedule and Location: Regional Business Hours, including weekend on demand
- Psychological Conditions: 3- Considerable Effort
- Emotional Stress – Normal to High
- Mental Stress - High
- Risk: unknown
CONDITIONS OF EMPLOYMENT:
- Permanent
- Full-time
Why Syntax?
Become a part of our success story and work in a company with exciting innovation projects that are causing a stir across the industry. We recently launched one of the world's most advanced manufacturing facilities based on SAP S/4HANA Cloud and SAP Digital Manufacturing Cloud for Execution - for Smart Press Shop, a pioneering joint venture between Porsche and forming specialist Schuler.
- Competitive, above-average compensation
- Global tourist: With us, you can also work from abroad from time to time
- Flexible working time models, home office
- Attractive benefits, e.g. company pension scheme or various health offers
- A modern environment in which the "you" is part of it
- Open feedback culture, flat hierarchies and a motivated team
- Individual career planning with continuous training and coaching on the job
You see a personal challenge in this responsible task? Apply now - and become part of the SYNTAX team!
