Business Support, PDS Projects

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves:

As a Business Support team member for PDS Projects at JLL, you'll serve as the central hub for external department data flowing into the Capital Plan and manage critical project status documentation for the Oracle account Project Management Office. In this role, you'll be responsible for validating, cleansing, and standardizing data from multiple departments — including Transactions, TSSO Business Justifications, Sustainability initiatives, the Emergency Project Program, GEC Lab Projects, and Capital Planning Department Staffing Enhancement Requests — into a single, consistent system of record. You'll connect updates across service layer applications and offline trackers on a daily basis, ensuring that business justification updates, project status changes, and scope data from Facility Management, TSSO, and other lines of business are accurately reflected. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees — and this role plays a key part in improving data integrity, audit readiness, and cross-team visibility across the capital project portfolio. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll experience this firsthand as you coordinate with multiple departments to ensure data accuracy and consistency.

What your day-to-day will look like:

• Serve as the primary intake point for raw, unprocessed data arriving from multiple external departments and lines of business, performing comprehensive validation and cleansing

• Process project status changes for deferred, cancelled, on-hold, and JLL role change projects, documenting status change rationale and maintaining complete audit trails

• Update business justification records based on inputs from Facility Management, TSSO, and other lines of business to ensure accuracy across all systems

• Monitor updates across service layer applications and connect the dots between systems on a daily basis to maintain data consistency

• Reconcile systems of record with corresponding offline trackers, performing routine data quality reviews and identifying discrepancies

• Establish and maintain standardized delivery protocols in coordination with external departments to resolve recurring data gaps

• Support PMO governance processes by ensuring underlying data is accurate, current, and audit-ready for leadership reviews

• Flag recurring data gaps, workflow inefficiencies, or process breakdowns to PMO leadership and recommend process improvements

• Perform high-volume, repetitive data processing tasks with precision to maintain the integrity of the capital project portfolio

Required qualifications:

• 2–5 years of experience in data entry, data management, project coordination, PMO, or operations support roles

• Strong Excel skills, including data cleansing, reconciliation, and basic reporting capabilities

• High attention to detail with demonstrated ability to identify data discrepancies and inconsistencies across multiple sources

• Proven ability to manage high-volume, repetitive data processing tasks accurately on a daily basis

• Strong organizational skills with the ability to manage multiple data sources and priorities simultaneously

• Clear written and verbal communication skills for coordinating with multiple departments and stakeholders

• Ability to work independently, follow structured processes, and maintain consistency across recurring tasks

Preferred qualifications:

• Experience working with project management or systems of record tools such as Adaptive Work, Smartsheet, MS Project, or similar platforms

• Background supporting real estate, facilities, construction, or capital programs

• Familiarity with PMO governance processes and audit-readiness requirements

• Experience establishing data standardization protocols or process improvement initiatives

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

75,000.00 – 84,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

Remote –Chicago, IL, Sacramento, CA

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Accepting applications on an ongoing basis until candidate identified.