Logo for Madico, Inc.

Specialty Film Sales Manager

Role overview

Qualifications

  • B.A./B.S. degree
  • 5-7 years sales experience in a manufacturing environment
  • Management and budget skills in a sales capacity
  • Technical and Market knowledge of materials science as it applies to films

Responsibilities

  • Manage sales and technical service for Specialty Films division
  • Direct and coordinate sales activities and customer engagement
  • Review sales records to project sales and profitability
  • Support the resolution of customer complaints and drive brand image

Key facts

Other skills

  • Customer Service
  • Social Skills
  • Verbal Communication Skills
  • Problem Solving
  • Time Management
  • Delegation Skills
  • Word Processing
  • Microsoft Excel

About the company

Madico, Inc. logo

Madico, Inc.

An award-winning organization, Madico® is one of the world’s leading manufacturers of laminating and coating solutions. We provide high performance, complex, multi-layer films engineered to exceed customer expectations. Wherever there's glass, we can improve it. Madico offers a wide range of films for a variety of applications, all tested and proven through thousands of installations around the world. All Madico films are scratch-resistant, long-lasting, and backed by a strong manufacturers’ warranty. An unrivaled commitment to research and development has enabled the company to pioneer a number of industry-first products and processes, including its renowned SafetyShield® branded safety and security films and anchoring restraint systems. Other notable Madico brands include Sunscape® premier architectural film, Wincos® IR automotive film, automotive paint protection film, Protekt® PPF, ClearPlex® windshield protection film, and ProtectionPro, on-demand screen and full body device protection system. In addition, premium auto films are available in a variety of shades, colors, and textures, including the popular Black Pearl® Nano-Ceramic. Madico's Specialty Films division offers film and coating solutions to the needs of glass OEMs, the security industry, and other market segments. With more than 40 years of precision coating and laminating experience, the Contract Coating group is able to offer outstanding toll/contracting manufacturing services. The company’s commitment to glass film innovation has earned recognition from such esteemed organizations as the Protecting People First Foundation, while Madico’s dedication to responsible testing has helped it earn certifications from Underwriters Laboratories and other reputable agencies.

Company details

Company size201 - 500

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Job description

JOB SUMMARY:

Responsibilities include managing sales and technical service for Specialty Films division of Madico.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Directs and coordinates activities involving sales of manufactured goods, service outlets, technical services, and sales  integration with manufacturing.
  • Supports all corporate goals and initiatives.
  • Reviews sales records and reports to project sales and determine profitability and the development report of sales budgets.
  • Advises distributors and representatives on policies and operating procedures to ensure functional effectiveness of business and maintenance of good brand image.
  • Visits customers, partners and distributors to stimulate demand in sales and the establishment or expansion of sales programs.
  • Focuses service staff (customer service or inside sales) to maintain correspondence, bid requests, and order fulfillment and current information on lead times and project status.
  • Confers with potential customers regarding product needs and advises customers on types of applications of products.
  • Supports the resolution of customer complaints regarding sales and service.
  • Assist in the development of new products by delivering information obtained from customers and partners in the respective marketplace.
  • Drive and support a good brand image of Madico, its products and services in communication with customers, commercial partners and the community.
  • Be an articulate spokesperson in presenting Madico’s products and services to the marketplace.
  • Manage corporate strategies to all direct reports.
  • Represents company at trade association meetings to promote sales.
  • Supervises and manages the positions of Sales staff including Representatives, Technical Sales Representatives, and all partners in sales including distributors.

ADDITIONAL DUTIES AND RESPONSIBILITIES:

  • Attend tradeshows and other industry events.
  • Plan and host corporate client visits and provide necessary entertainment duties.
  • Plan and coordinate sales meetings as needed.

MANAGEMENT SYSTEMS (QMS/EMS) RESPONSIBILITIES:

  • Participate, or assist, in identifying how the work that you do that affects the quality or impacts the environmental aspects of the products or services we provide to customer(s).
  • Improve your work processes.
  • Write procedures or work instructions that describe your work.
  • Provide input and verify that documented procedures are adequate and accurate.
  • Understand and use your work/job instructions.
  • Understand our quality and environmental policies and how they apply to you.
  • Keep records and data.
  • Participate in internal audits.
  • Participate in ongoing process improvement.
  • Participate in external registration and surveillance audits.
  • Responsible for identification and disposition of assigned obsolete inventory.

DESIRED MINIMUM QUALIFICATIONS:

Education and Experience:

  • B.A./B.S. degree
  • 5-7 years sales experience in a manufacturing environment.
  • Management and budget skills and responsibilities in a sales capacity.
  • Experience with direct sales as well as manufacturing representatives.
  • Technical and Market knowledge of materials science and processes as they apply to films, film laminating and film coating, converting and their applications.

Necessary Knowledge, Skills and Abilities:

  • Strong interpersonal, communication, and problem-solving skills, time management and delegation skills.
  • Ability to handle multiple demands and responsibilities.
  • Ability to travel >50%.
  • Worldwide Travel

SPECIAL REQUIREMENTS:

  • Driver's license and ability to rent automobiles
  • Passport

TOOLS AND EQUIPMENT USED: (Examples: list different types of office equipment, software, mainframe computer, PC, etc.)

  • Computer programs including BPCS, contact management software, word processing and spreadsheet.

PHYSICAL DEMANDS (The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals to perform the essential functions.)

  • The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals to perform the essential functions.
  • Must be able to lift 50 pounds.
  • Must be able to drive an automobile.

WORK ENVIRONMENT (The work environment characteristics described here are representative of those and employee encounters while performing the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Work environment includes corporate office, customer locations, and hotels.

SELECTION GUIDELINES: (Formal application, rating of education and experience; oral interview and reference check; drug screen, physical evaluation; job related tests may be required

  • Resume review
  • Formal interview process with cross functional interview team.
  • Pre-placement screenings including background check and drug screen.  Physical evaluation may be required.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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