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Senior Project Manager

Role overview

Qualifications

  • Minimum 7 years of experience as a Project Manager
  • Bachelor’s degree in project management, Business Administration, Information Technology, or a related field preferred
  • Demonstrated experience leading complex projects and coordinating multiple workstreams simultaneously
  • Project management certifications preferred such as PMP, Agile-related certifications, ITIL, or Microsoft

Responsibilities

  • Provide leadership and oversight for project delivery across multiple client engagements
  • Lead 10+ projects using project management disciplines, tools, and best practices to ensure timely and on-budget delivery
  • Oversee onboarding of new R3 customers including coordinating documentation collection, deploying R3 toolsets, and ensuring seamless transition of IT support services
  • Communicate project status, risks, and updates to internal and external stakeholders

Key facts

Other skills

  • Leadership
  • Problem Solving
  • Communication
  • Teamwork
  • Analytical Thinking
  • Organizational Skills

About the company

R3 LLC logo

R3 LLC

IT Services & IT Consulting

At R3 everything starts with the customer. It’s our mission to provide the best in class IT support to small and medium businesses. R3 has created a proven track record of providing exceptional performance and the level of customer support you expect from your own company. Our approach is simple; make sure that every client interaction with R3 delivers value and provides a solution to a problem. Every client’s needs are different so at R3 we take a consultative approach so that the proper resources are allocated to meet your needs. The R3 staff has more than 50 years of IT experience working with clients across many verticals including Law Firms, Financial, Healthcare, and Construction to name a few. Our service offering spans across the technology spectrum to include the design, management, and support of your IT infrastructure and operations. It’s all about accountability at R3 and we hold every member of the team accountable to make sure that they're making our clients operate more efficiently and effectively through the technology and support we provide. Specialties:Customer service, Network Support, Technical Projects, IT Security (data security, firewall, compliance, HIPAA, audit, risk management, etc.), Cloud Computing and Services, Disaster Recovery, Data Center Operations, IT Staff Augmentation, Help Desk, and IT Consulting.

Company details

Company typeSME
IndustryIT Services & IT Consulting
Company size51 - 200

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Job description

Description

At R3, we are committed to providing our clients with best-in-class solutions for all of their IT needs. We are relentless in our pursuit of excellence and dedicated to providing our clients with unsurpassed quality, service, and value day in and day out. As we continue to grow and innovate, we are seeking passionate and dedicated individuals to join our team. If you’re ready to join our mission of setting the standard for IT excellence, we are looking for a talented Senior Project Manager to to join our team.


As a Senior Project Manager within the R3 Program Management Office, you will work on complex projects and multi-project programs for R3’s customers. You coordinate cross-functional teams, client stakeholders, and internal leadership to ensure projects are delivered successfully and aligned with R3’s operational processes and business objectives. In this role, you support both client success and company growth by ensuring projects are executed efficiently, risks are proactively managed, and project outcomes deliver measurable value for customers and the business. You serve as a trusted partner to clients and internal teams while providing leadership, structure, and accountability across the full program lifecycle.


Responsibilities

  • Provide leadership and oversight for project delivery across multiple client engagements
  • Lead 10+ projects using project management disciplines, tools, and best practices to ensure timely and on-budget delivery
  • Oversee onboarding of new R3 customers including coordinating documentation collection, deploying R3 toolsets, and ensuring seamless transition of IT support services
  • Review project statements of work and contracts to ensure alignment with customer goals and expectations
  • Develop and manage project schedules, plans, and resource allocations across all phases
  • Coordinate and conduct internal and external meetings including kick-offs, status updates, and stakeholder reviews
  • Manage and coordinate project activities with team members and stakeholders to ensure alignment and accountability
  • Communicate project status, risks, and updates to internal and external stakeholders
  • Monitor and control project scope, budget, hours, and timelines to maintain overall project health
  • Produce and maintain project documentation including risk and issue logs, change orders, corrective action reports, and lessons learned
  • Utilize project management tools to support delivery, reporting, and performance metrics
  • Manage project closeout, obtain client approvals, and coordinate with accounting for invoicing
  • Contribute to development of project statements of work and quotes using industry-standard estimation practices
  • Support continuous improvement of R3 project methodologies and best practices
Requirements

Qualifications

  • Minimum 7 years of experience as a Project Manager
  • Bachelor’s degree in project management, Business Administration, Information Technology, or a related field preferred
  • Demonstrated experience leading complex projects and coordinating multiple workstreams simultaneously
  • Experience managing projects with multiple stakeholders including executive leadership
  • Strong understanding of project management processes, governance, and delivery frameworks
  • Project management certifications preferred such as PMP, Agile-related certifications, ITIL, or Microsoft Proficiency with project management tools and reporting platforms
  • Technical background or familiarity with IT infrastructure, cybersecurity, and Microsoft technologies preferred
  • Experience developing and managing project metrics, reporting, and resource planning preferred

Skills

  • Lead and coordinate complex projects and multi-project across teams and stakeholders
  • Manage scope, schedule, budget, resources, and risks across multiple concurrent initiatives
  • Build strong client relationships and maintain a high level of customer satisfaction
  • Communicate clearly with technical teams, business stakeholders, and executive leadership
  • Analyze project performance and implement corrective actions to maintain delivery objectives
  • Develop structured documentation, reporting, and project performance metrics
  • Apply critical thinking and problem-solving to resolve project and project challenges
  • Foster collaboration across cross-functional teams and maintain accountability for delivery outcomes
  • Maintain strong organizational and prioritization skills in a fast-paced environment

Why join our winning team?

  • Competitive wages to reflect your experience and skills.
  • Comprehensive medical, dental, and vision insurance plans to keep you and your family healthy.
  • 401(k) with company match to help you plan for the future.
  • Flexible time off policies to ensure you maintain a healthy work-life balance.
  • We offer many remote opportunities, allowing you to work wherever you want.
  • We are committed to creating a positive impact on society and contributing to a better world--we're involved in our community and encourage our employees to do the same.
  • We are reshaping the industry and the way it thinks about technology and service.
  • We strive to be better and encourage our employees to do the same by offering training incentives and bonuses to help you and your career grow.
  • The opportunity to be a part of an amazing team.

The salary range for this position is $125,000 -$150,000/year. The base salary range for this position is an estimate and may vary depending on relevant factors, including but not limited to education, experience, certifications, and skillset, as well as internal equity and business considerations. This range reflects base pay only and does not include bonuses, incentives, benefits, or other forms of compensation that may be offered as part of the total compensation package.R3 is an equal opportunity employer. It has been and will continue to be a fundamental policy of R3 to not discriminate on the basis, of race, color, religion, gender, gender identity, pregnancy, marital status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state, and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, and termination.

Salary Description
$125,000-$150,000

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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