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Health Coach - Bilingual Spanish - Evernorth - Orlando FL

Role overview

Qualifications

  • Strong Clinical skills with at least 3 or more years of experience in health coaching, health education and health promotion
  • Bachelor's degree in a health-related field. Master’s degree preferred.
  • Bilingual Spanish is required with ability to pass oral and written language assessments
  • CPR/BLS certification through the American Red Cross or American Heart Association is required

Responsibilities

  • Provide virtual (video and telephonic) customer coaching and support
  • Identify customer health education needs through targeted health assessment activities
  • Collaborate with customers to establish health improvement plans, set personalized evidence-based goals, and support customers in achieving those goals
  • Lead and support a variety of Health and wellness promotional activities, such as group coaching, wellness challenges and Health related seminars

Key facts

Other skills

  • Diagnostic Skills
  • Communication
  • Collaboration

About the company

The Cigna Group logo

The Cigna Group

Health Insurance (Payers)

The Cigna Group is a global health company committed to creating a better future built on the vitality of every individual and every community. We relentlessly challenge ourselves to partner and innovate solutions for better health. The Cigna Group includes products and services marketed under Cigna Healthcare, Evernorth Health Services or its subsidiaries. The Cigna Group maintains sales capabilities in more than 30 countries and jurisdictions, and has more than 190 million customer relationships around the world.

Company details

Company typeXLarge
IndustryHealth Insurance (Payers)
Company size10001

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Job description

Evernorth Workplace Care offers health care delivery services along with population health and health coaching solutions, conducted in person.  Our mission is to deliver proactive, personalized, and holistic patient care and coaching by acting on health data and insights to improve the overall health and wellness of our clients’ employees, and those they care about most, by providing access to high quality, affordable services where they work and live.

Our Evernorth Workplace Care solution isn’t a one-size-fits-all model. Using data-driven insights, we’ll customize a solution that addresses your organization’s most pressing needs—creating a more affordable, predictable, and simple health care experience.

Evernorth Workplace Care - Personalized Care Where You Are

Our experienced Health Coach will:

• Provide virtual (video and telephonic) customer coaching and support

• Identify customer health education needs through targeted health assessment activities.

• Collaborate with customers to establish health improvement plans, set personalized evidence-based goals, and support customers in achieving those goals.

• Empower customers to become an active participant in their own health outcomes.

• Assist Customer in overcoming barriers to better health

              

• Lead and support a variety of Health and wellness promotional activities, such as group coaching, wellness challenges and Health related seminars.

• Utilize biometric values and motivational interviewing techniques to collaborate with customer to drive to improve clinical outcomes. 

• Provide in-person support for health-related site events, which include open enrollment, wellness committee facilitation, flu shot events, health fairs, etc. up to 10%

Qualifications:

• Strong Clinical skills with at least 3 or more years of experience in health coaching, health education and health promotion

• Bachelor's degree in a health-related field. Master’s degree preferred. 

• Registered Dietitian licensed in respective state or Exercise Physiologist is strongly preferred

• CPR/BLS certification through the American Red Cross or American Heart Association is required. Must have upon hire or ability to obtain within 3 months of hire.

• Bilingual Spanish is required with ability to pass oral and written language assessments

• High energy level, with dynamic presentation skills is required.

• Positive role model in demonstrating healthy behaviors

• Passion for health improvement

• Ability to work independently

• Customer-centric focus

• Ability to proactively collaborate professionally with the client and other matrix partners.

• Understand and own a variety of clinical targets and outcome measurements. Develop action plans that drive clinical value for the customers and clients. 

• Proven administrative abilities, with strong computer and software application skills.

• Must reside within 50 miles from downtown Orlando FL

Bonus points for:

• NBHWC (National Board Certified Health & Wellness Coach)

• Motivational interview training/experience.

• Smoking cessation and diabetes experience.

This position is a remote role but must reside within 50 miles of downtown Orlando FL for regular on-site health and wellness event support.


If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 67,100 - 111,800 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.


At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.





About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance.  Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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