Product Manager

#WeAreONEOK – Fortune 500 company. 100+ years in business. Leading midstream service provider. Safety first. Sustainable operations. Environmentally responsible. Employee focused.

JOB SUMMARY

This position is eligible for remote work in one of the following states: Arkansas, Colorado, Georgia, Illinois, Iowa, Kansas, Louisiana, Minnesota, Missouri, Montana, Nebraska, New Mexico, North Dakota, Oklahoma, South Dakota, Texas, Wisconsin, or Wyoming. This position will require some travel for office meetings, as needed, to our corporate office in Tulsa, OK.

Job Profile Summary
The Product Manager leads the discovery, strategy, and delivery of digital solutions that create measurable business value. This role partners across business, operations, and technology teams to identify opportunities, define problems worth solving, align priorities, and deliver solutions that improve customer experience, operational performance, and scalability.

Key Responsibilities

Product Strategy & Value

• Define product vision, strategy, roadmap, outcomes, and success metrics aligned to business goals.

• Build business cases and recommendations using customer insights, market analysis, operational data, and financial information.

• Monitor product adoption, performance, and business outcomes to guide ongoing strategy.

Discovery & Customer Insights

• Partner with stakeholders to identify opportunities, pain points, root causes, and business challenges.

• Conduct customer, user, and stakeholder research to understand needs, workflows, and motivations.

• Translate insights into clear problem statements, priorities, and product opportunities.

Systems Thinking & Analysis

• Evaluate business processes, data flows, technology, and organizational impacts as connected systems.

• Identify dependencies, risks, bottlenecks, and trade-offs across business domains.

• Assess solution options, including build-versus-buy considerations, to support long-term value creation.

Product Delivery & Outcomes

• Partner with Product Owners, analysts, designers, developers, operations, accounting and business teams to move solutions from discovery through delivery.

• Ensure solutions address business objectives and deliver measurable outcomes.

• Support launch, adoption, continuous improvement, and value realization.

Stakeholder Leadership

• Build alignment across cross-functional teams and stakeholder groups.

• Communicate complex topics clearly for different audiences.

• Influence decisions through data, structured analysis, and compelling business recommendations.

• Support change management, adoption, and organizational readiness.

Education

• Bachelor's Degree Business Administration (BBA or MBA), Information Technology, Computer Science or related field with specific job related experience

• Master's Degree M.S. or MBA

Work Experience

• 10+ years job related experience with degree; 12+ years directly related experience without degree

• 5+ years of experience in product management, strategic planning and product innovation roles in software products and services, of which 3+ years of experience as an agile Product Owner or Product Manager in software development scrum teams, is required

• Broad IT domain experience in three or more of the following areas: Product Management, Applications Development, Enterprise Architecture, Project Management, Vendor Management, Quality Assurance, Infrastructure and Maintenance and Support

• Experience in large scale Agile Software Product Development processes (e.g. SAFe) is preferred

• Experience with automated data mining/formatting/coding preferred

• Oil & gas experience preferred but not required

• Experience in converting business requirements and functional requirements to use cases, epics, and user stories with acceptance criteria

• Previous experience working in a Product Line operational model.

• Technical background with experience in software development or web technologies.

• Hands-on experience in technologies including Atlassian Suite, Microsoft Office Products, Microsoft Dynamics, Figma, and/or InVision.

• Previous experience as a Product Manager of digital products or in Agile Scrum roles such as Product Owner

Knowledge, Skills and Abilities

• Knowledge of: product management principles, practices, and processes

• Knowledge of: of the market, competition, and customer needs

• Knowledge of: agile development methodologies and tools

• Knowledge of: technology trends and how they impact product development

• Knowledge of: financial and business metrics to make data-driven decisions

• Ability to: think strategically and plan

• Ability to: make decisions with incomplete information and navigate ambiguity

• Ability to: understand how people, processes, technology, data, and organizational dynamics interact within a larger ecosystem

• Ability to: influence outcomes without formal authority across multiple business functions.

• Ability to: have excellent communication and collaboration skills to work effectively with cross-functional teams.

• Ability to: define ambiguous business challenges, separate symptoms from root causes, and establish clear, actionable problem statements.

• Ability to: evaluate competing perspectives, challenge assumptions, identify risks, and make informed recommendations.

• Ability to: have strong project management and organizational skills

• Ability to: drive innovation and new product development

• Ability to: define and articulate product vision and strategy

• Ability to: analyze market trends and customer needs to identify new opportunities

• Ability to: create and maintain a product roadmap that aligns with business objectives

• Ability to: build and manage relationships with internal and external stakeholders

• Ability to: adapt to changing market conditions and adjust product strategy accordingly

• Ability to: lead organization adoption of new processes, tools, and ways of working

Licenses and Certifications

• None required

Strength Factor Rating - Physical Demands/Requirements

• Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Strength Factor Description - Physical Demands/Requirements

• Standing: Remaining on one's feet in an upright position at a work station without moving about (Occasionally)

• Walking: Moving about on foot (Frequently)

• Sitting: Remaining in a seated position (Constantly)

• Lifting: Raising or lowering an object from one level to another (includes upward pulling) (Occasionally)

• Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder (Occasionally)

• Pushing: Exerting force upon an object so that the object moves away from the force (Occasionally)

• Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) (Occasionally)

• Climbing: Ladders, Stairs (Occasionally)

• Balancing: Maintaining body equilibrium to prevent falling (Occasionally)

• Stooping: Bending the body downward and forward by bending the spine at the waist (Occasionally)

• Kneeling: Bending the legs at the knees to come to rest on the knee or knees (Occasionally)

• Crouching: Bending the body downward and forward by bending the legs and spine (Occasionally)

• Crawling: Moving about on the hands and arms in any direction (Occasionally)

• Reaching: Extending hands and arms in any direction (Constantly)

• Handling: Seizing, holding, grasping, turning or otherwise working with the hand or hands (Manual Dexterity) (Constantly)

• Fingering: Picking, pinching or otherwise working with the fingers primarily (Finger Dexterity) (Constantly)

• Feeling: Perceiving such attributes of objects/materials as size, shape, temperature, texture, movement or pulsation by receptors in the skin, particularly those of the finger tips (Constantly)

• Talking: Expressing or exchanging ideas/information by means of the spoken word (Frequently)

• Hearing: Perceiving the nature of sound by the ear (Frequently)

• Tasting/Smelling: (Occasionally)

• Near Vision: Clarity of vision at 20 inches or less (Constantly)

• Far Vision: Clarity of vision at 20 feet for more (Frequently)

• Depth Perception: Three-dimensional vision; ability to judge distances and spatial relationships so as to see objects where and as they actually are (Frequently)

• Vision: Color - The ability to identify and distinguish colors (Constantly)

Working Conditions/Environment

• Employee is subject to inside environmental conditions

Working Conditions

• Well lighted, climate controlled areas (Constantly)

• Frequent repetitive motion (Constantly)

• CRT (Computer Monitor(s)) (Constantly)

Travel

• Some travel will be required

Driving

• Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license

ONEOK is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law.

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ONEOK.

ONEOK is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation email HRSolutions@ONEOK.com or call 1-855-663-6547​.

Expected Salary Range