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Assistant Manager

Role overview

Qualifications

  • Passionate about delivering amazing experiences for customers
  • Great communication and leadership skills
  • Ability to think on your feet and adapt to challenges
  • Keen eye for detail and desire to uphold high standards

Responsibilities

  • Support the General Manager in day-to-day running of the business
  • Lead the team in delivering amazing experiences for customers
  • Act as a role model for the team and support with training and development
  • Ensure customer and team safety at all times

Key facts

Hard skills

Other skills

  • Leadership
  • Customer Service
  • Team Management
  • Detail Oriented
  • Communication
  • Training And Development
  • Adaptability
  • Problem Solving
  • Time Management

About the company

Greene King logo

Greene King

Hospitality (Hotels & Restaurants)

Greene King is a leading pub and brewing company with a proud heritage. We started as a small brewing business in 1799, based in the Suffolk market- town of Bury St Edmunds and have been brewing award-winning ales ever since. We brew some of the best-known and best-loved beers in the UK, including Greene King IPA, Old Speckled Hen and Abbot Ale. Over the last 200+ years we have continued to develop and expand significantly and have successfully acquired other brands and companies such as Old English Inns, Belhaven, Loch Fyne and most recently Spirit. Greene King now runs over 2,600 managed, tenanted, leased and franchised pubs, restaurants and hotels. You will find us in cities, towns and villages across England, Scotland and Wales. We operate three main business sectors: • Retail (Managed Pubs), including Hungry Horse, Farmhouse Inns, Chef & Brewer, Flaming Grill, Old English Inns, Belhaven and Local Pubs. • Pub Partners (Tenanted and Leased Pubs) • Brewing & Brands (Cask Ale & Premium Ale Brewing) We are focussed on delivering exceptional value, genuine service and consistent quality to all of our customers and this drives everything we do. Essentially, we want them to experience authentic hospitality and come away thinking that their time with us has been well spent.

Company details

Company typeXLarge
IndustryHospitality (Hotels & Restaurants)
Company size10001

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Job description

Company Description

Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament – there’s always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers. 

Job Description

As Assistant Manager, you’ll be at the heart of our management team, helping to ensure the smooth running of a busy pub. From the moment you step through the door, you lead by example making sure our Customers, and teams, have a great time. 

Qualifications

What you'll do as an Assistant Manager...

  • Support the General Manager in the day to day running of the business and leading the business in their absence. 
  • Bring our brand to life by leading the team in delivering amazing experiences for our customers.
  • Act as a role model for the team and support with training and development.
  • Be a champion of brand standards & ensure customer & team safety at all times.

What you'll bring...

  • You'll be passionate about delivering amazing experiences for customers.
  • You’ll be great with people, and as a result, have great communication and leadership skills making sure you get the best out of people.
  • An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
  • A keen eye for every small detail and a desire to uphold high standards in all that you do.
  • Sufficient spoken and written English to perform the role safely and understand allergen controls.
  • Sufficient spoken and written English to perform the role safely and understand allergen controls.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

  • The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
  • Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
  • Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
  • Enhanced, family-friendly maternity and paternity policies
  • Menopause Friendly Employer
  • Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
  • Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
  • Wagestream – access your wage before payday for when life happens.
  • Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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