Senior Account Solution Engineer

Responsibilities:

• Manage enterprise organisations across a range of industries to understand their challenges and goals through focused discovery sessions and workshops in both Thai and English.

• Work closely with current customers and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals

• Build trusted relationship with senior executives and key decision makers across Business and Technology

• Able to create the first level of Business Architecture and engage Business/ IT on it.

• To develop and deliver innovative custom solutions, including solution concepts to key decision makers to address their business issues and needs aligned to business value

• Coordinate and lead the entire solution cycle through close collaboration with a broad range of supporting technical and business resources

• To fully understand and clearly articulate the unique benefits of Salesforce to a wide range of customer stakeholders from front line staff right up to C-level executives

• Present compelling Salesforce & partner solutions while supporting relationships with customers and partners

• Display initiative, self motivation and deliver high quality results along with meeting all expectations for both internal and external customers.

• Have a strong interest in growing your career and participating in our internal training programs and mentorship initiatives.

• Must have a proven track record in the development and delivery of differentiated custom solutions and presentations, including technical concepts, to key decision makers to address their business issues and needs.

• Ability to orchestrate a sales cycle which requires involvement of multiple internal and external resources.

Skills/Experience Required:

• B.S. Computer Science, Software Engineering, MIS or equivalent work experience

• Exposure to Design Thinking, Consulting methodologies and Enterprise Architecture would be an added advantage

• A broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service & Support, Marketing and Mobile solutions.

• Business case/value engineering experience to drive compelling points of view

• Knowledge of related applications, relational database and web technology

• Solid oral, written, presentation, collaboration and interpersonal communication skills and relationship skills

• Ability to work as part of a team to solve technical problems in a varied environment

• Translate these needs into a compelling vision and roadmap for our customers

• Translating/Presenting/Understanding the unique business requirements of customers within multiple industries

• Track record of solution engineering, consultancy, delivery or training success for a software solution organisation. We are open to a variety of backgrounds for the role

• Proven time management skills in a dynamic team environment.

• Ability to work as part of a team to solve problems in varied, fast paced environments

• Inquisitive, practical and passionate about technology and sharing knowledge

• Good at searching out information and experimenting, likes to concentrate on a particular topic and to solve puzzles

• Good at explaining ideas and finding ways to keep people’s attention.

• Knowledge of Salesforce will be an added advantage.

• Fluency in Thai and English is a must to communicate with customers