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TCL Housing Supervisor

Role overview

Qualifications

  • Bachelor’s degree in a Human Services field and five (5) years of experience in care management, case management or care coordination with the MH/SU/BH population
  • Master’s degree in a Human Services field and three (3) years of experience in care management, case management or care coordination with the MH/SU/BH population
  • Must have a valid driver’s license
  • Must reside within Trillium’s catchment area of North Carolina

Responsibilities

  • Oversee a team of Housing Specialists providing care coordination activities related to supportive housing
  • Ensure appropriate completion of Housing Assistance Payment contracts and monthly invoice reviews
  • Monitor housing data in the North Carolina Housing and Finance Agency platform
  • Provide technical assistance to Housing Specialists and landlords regarding member needs

Key facts

Other skills

  • Supervision
  • Communication
  • Teamwork
  • Problem Solving
  • Time Management

About the company

Trillium Health Resources logo

Trillium Health Resources

Health Insurance (Payers)

Trillium Health Resources manages specialty behavioral health care for eastern North Carolinians across 28 counties. Trillium is committed to transforming lives and building community well-being through partnership, access to services and proven solutions designed to help those we serve reach their fullest potential. Everyone on Trillium’s staff--our care managers, call center, claims agents, project managers, and IT staff--all contribute to this mission. We offer a challenging, engaging work environment where staff take home more than a paycheck. Our performance management plan includes regular check-ins to examine individual employee goals and professional development plan. Our departments work on cross-functional, short-term projects and long ranging initiatives. Every day we see the results of our dedication, in the smiles of children on our accessible playgrounds and pride on the face of an adult cooking a meal for the first time. By joining Trillium, you are doing more than going to work…you are transforming lives. We help those with mental health conditions, intellectual and developmental disabilities, traumatic brain injury, and substance use disorders (Medicaid members and state-funded recipients) get the services they need to improve well-being and live fulfilling lives. We are dedicated to carrying out our mission by investing in the health and well-being of the communities we serve and empowering individuals with access to services, tools and resources to live a fulfilling life. Trillium reserves the right to hide material (comments, images and/or links to other sites) that contains anything vulgar or sexually explicit; is spam; advocates or depicts illegal activity; targets or disparages any ethnic, racial, other type of group; contains personal attacks of any kind; promotes private business ventures, services, or products; campaigns for public office or promotes a political organization; infringes on copyrights or trademarks; or is off topic.

Company details

Company typeSME
IndustryHealth Insurance (Payers)
Company size501 - 1000

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Job description

Pay Plan Title: Supervisor I

Working Title: TCL Housing Supervisor

FLSA Status: Exempt

Posting Salary Range: $64,711 - $86,549

Office Location: Remote within Trillium’s catchment area of North Carolina (See requirements section for included counties).


POSTING DETAILS:


Make an Impact


Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.


Why Work for Us


Trillium believes that empowering others begins with supporting our team. We offer our employees:


  • A collaborative, mission-driven work environment
  • Competitive benefits and work-from-home options for most positions
  • Opportunities for professional growth in a diverse inclusive culture


Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities.


If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today!


What We’re Looking For


Trillium Health Resources has a career opening for a Transition to Community Living (TCL) Housing Supervisor to join our team! The TCL Housing Supervisor is responsible for overseeing a team of Housing Specialists who provide care coordination activities related to acquiring supportive housing such as treatment planning, assessment, monitoring, educating and referral/linking to members who are transitioning to supportive housing or who are at risk of eviction, or who are being evicted from their tenancies procured through TCL. The TCL Housing Supervisor ensures members receive whole person care that helps to establish positive outcomes. 


On a typical day, you might:


  • Provide direct supervision and oversight for assigned team.
  • Ensure the appropriate completion of Housing Assistance Payment (HAP) contracts to include monthly review of invoices. 
  • Monitor and reconcile housing data in the North Carolina Housing and Finance Agency (NCHFA) platform on an ongoing basis and ensures outstanding tenancy issues are addressed timely. 
  • Oversee the housing inspection referral process with 3rd party inspection vendor and leads meetings to provide updates on outstanding inspection referrals.
  • Provide technical assistance to Housing Specialists and landlords regarding specific member needs.


Employee Benefits:


Trillium knows that work/life balance is essential. That’s why we offer:


  • Typical working hours: 8:30 am – 5:00 pm; flexible work schedules available for some positions with management approval.
  • Work-from-home options available for most positions
  • Health Insurance with no premium for employee coverage
  • Flexible Spending Accounts
  • 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
  • NC Local Government Retirement Pension (defined-benefit plan) https://www.myncretirement.gov/systems-funds/local-governmental-employees-retirement-system-lgers/lgers-handbook
  • 401k with 5% employer match and immediate vesting
  • Public Service Loan Forgiveness (PSLF) qualifying employer
  • Quarterly stipend for remote work supplies


Qualifications


Required:

  • Bachelor’s degree in a Human Services field and five (5) years of experience working in care management, case management or care coordination with the MH/SU/BH population including experience working with individuals and the housing system serving this population to obtain and maintain permanent supportive housing; OR
  • Master’s degree in a Human Services field and three (3) years of experience working in care management, case management or care coordination with the MH/SU/BH population including experience working with individuals and the housing system serving this population to obtain and maintain permanent supportive housing.
  • Must have a valid driver’s license.
  • Must reside within Trillium’s catchment area of North Carolina, which includes the following counties: Anson, Bertie, Beaufort, Bladen, Brunswick, Camden, Chowan, Carteret, Columbus, Craven, Currituck, Dare, Duplin, Edgecombe, Gates, Greene, Guilford, Halifax, Hertford, Hoke, Hyde, Jones, Lee, Lenoir, Martin, Montgomery, Moore, Nash, New Hanover, Northampton, Onslow, Pamlico, Pasquotank, Pender, Perquimans, Pitt, Randolph, Richmond, Robeson, Sampson, Scotland, Tyrrell, Warren, Washington, Wayne, Wilson.
  • Must be able to travel within catchment as required.


Preferred:

  • Experience working with Transition to Community Living population and supporting individuals to apply for Targeting/Key, Section 8 and other housing subsidies.


Deadline for Application: Wednesday July 29, 2026, at 11:59PM


How to Apply


To be considered, submit your application and resume through our ADP Career Center. Your resume must include:


  • Employer name, dates of service (month/year), average hours worked per week, and essential job duties
  • Education details (degree type, date awarded, institution, field of study)
  • Licensure/certification information, if applicable


After submission, your resume will be reviewed to ensure it meets the essential criteria for the position. You’ll be notified by HR regarding your application status as appropriate. All applicants will receive a final update once the recruitment cycle closes.


Join our Talent Community through ADP to stay informed about future opportunities. Be sure to keep your resume updated in your profile.


Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as a condition of employment.


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