Acquire BPO
Customer Experience & Contact Centers
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We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
At Acquire Intelligence, our mission is to help business work smarter.
We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence.
Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe.
If you’re passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career.
Come for a career, stay for the fun!
· HMO coverage for you and your family**
· Yearly Kick Off Parties with major giveaways (like the car in 2023)
· Get recognized through our ‘Value Awards’
· Grow your career - yes, we love to promote internally
· Do meaningful work and collaborate with the best
· 900 promotions given each year
· 2,700+ leadership training courses
In Scope
Assist day to day operations for the members (OEP’s customers)
Mostly back office work and data entry
Covers data entry Xero (accounting software work)
Statement reconciliation
Inbox clearing and manages the work traffic coming in generic inboxes
Collections for customers/businesses
Job and quote creation
Quote follow up
Generic follow up – (Calling the members of a missing requirement, checking to confirm booking of a job & other clarifications)
Invoicing
Preparing all completed jobs to invoicing stage
Auditing technician’s compliance
Generating KPI reports
One off report requested by members
Receives after hours and/or regular calls depending on the member requirement
Makes outbound calls as needed (B2B calls)
Skill Requirement
Excellent written and verbal communication skills
Excellent multi-tasking skills
At least 1 year back office experience
Experience in customer service is favourable
Immediate to advanced computer skills
Attention to detail
Excellent Multi—tasking skills
Join the A-Team and experience the A-Life!
After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.
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