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Operations Crewmember, Airports

Role overview

Qualifications

  • High school diploma, GED, or equivalent work experience
  • 3+ years of related work experience in Project Management and/or facilities maintenance
  • Competent in Microsoft software applications (i.e., Word, Excel, Outlook, and PowerPoint)
  • Bachelor’s degree preferred

Responsibilities

  • Inspect and maintain displays daily for cleanliness and functionality
  • Assist with installations and material management for signage
  • Communicate airport issues and report any complaints
  • Perform daily cleaning and maintenance of all static units

Key facts

  • Remote from: Georgia (USA)
  • Full time
  • Expert & Leadership (>10 years)
  • English

Other skills

  • Microsoft Office
  • Communication
  • Time Management
  • Adaptability
  • Action Oriented
  • Business Acumen

About the company

Clear Channel Outdoor logo

Clear Channel Outdoor

AdTech & Programmatic Advertising

Clear Channel Outdoor is at the forefront of driving innovation in the out-of-home advertising industry. Our dynamic advertising platform is broadening the pool of advertisers using our medium through the expansion of digital billboards and displays and the integration of data analytics and programmatic capabilities that deliver measurable campaigns that are simpler to buy. By leveraging the scale, reach and flexibility of our diverse portfolio of assets, we connect advertisers with millions of consumers every month across more than 500,000 print and digital displays in 22 countries. Clear Channel Airports (CCA) is the leading airport advertising, sponsorship specialist and innovator in the U.S. CCA, the Americas-based airports business of Clear Channel Outdoor Holdings, Inc. (NYSE: CCO), one of the world's largest outdoor advertising companies, operates more than 260 airport media programs across the globe and has a presence in 28 of the top 50 U.S. markets with major airports.

Company details

Company typeLarge
IndustryAdTech & Programmatic Advertising
Company size1001 - 5000

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Job description

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Clear Channel Outdoor

                                                                                                     

Job Summary:

The Operations Crewmember will support all functions of the airport advertising program on-site at Hartsfield-Jackson International Airport (ATL). This role involves maintaining signage condition and operations, ensuring all advertisements are in excellent condition, and assisting with installations and material management activities. The ideal candidate will be detail-oriented, proactive, and capable of managing multiple tasks within a fast-paced airport environment.

                                                                                                    

  • Inspects and maintains displays:
    • Inspect all display locations daily, including illuminated printed, direct application, free charge stations, digital, and specialty assets to ensure they are clean and in good working order.
    • Maintain all signage conditions and operations, including daily function, installations, and material management activities.

  • Installations and Material Management:
    • Safely hang client or airport copy (display creative) or assist with installs as needed.
    • Receive and prep copy/creative for illuminated signs for posting.
    • Maintain proper receiving records and post copy using proper safety equipment and tools provided.
    • Distribute and display client brochures and magazines, ensuring they are presentable.

  • Exhibit Management:
    • Oversee/assist with delivery, installation, daily operations, and load out of exhibits within the airport.
    • Work with installers of non-traditional products on receiving, storing, and installations.
    • Maintain all facets of inventory to support sales efforts.
    • Measure new inventory to provide product specifications to independent contractors and sales team.

  • Communication and Reporting:
    • Communicate all airport issues, including changes to terminals, to Operations Manager and Market Manager.
    • Notify Operations Manager of any new products or signage found at the airport.
    • Report any issues or complaints.
    • Provide escort or access for vendors or client tours as required.

  • Administrative and Compliance:
    • Manage operational administrative requests.
    • Maintain good working relationships with airport and terminal managers.
    • Manage and maintain service centers at airports within the market area (if applicable).
    • Perform daily airport walks via a set plan to identify, track, and resolve issues.
    • Perform daily cleaning and maintenance of all static units.
    • Support all static installs/removals to campaign start/end.

  • Digital Operations:
    • Assist Operations Manager in identifying and troubleshooting digital issues.
    • Perform overnight work and/or CCA representation when necessary.
    • Share ”Best Practices” with other market ops teams on bi-weekly operations calls.
    • Perform daily/weekly photo and video capture of passenger traffic and/or posted campaigns through the Market Manager’s request and/or the POP process.

  • Meetings and Initiatives:
    • Attend airport operations meetings, testing, evaluations, etc., related to CCA inventory and/or changes required by the airport or new inventory installs.
    • Contribute sales-related ideas and participate in brainstorming exercises targeted for sales initiatives.
    • Aid in the distribution and maintenance of TSA bins and carts as needed.
    • Perform other duties as assigned or requested.

Job Qualifications

Education and Certifications

  • High school diploma, GED, or equivalent work experience.
  • Bachelor’s degree preferred, or equivalent combination of education, training, experience, or military experience.

Work Experience 3+ years of related work experience, preferably in the field of Project Management and/or facilities maintenance.

Skills

  • Ability to read, analyze and interpret verbal and written requests and directions 
  • Must have ability to learn and use company and customer system(s)
  • Ability to understand and troubleshoot basic digital components
  • Competent in Microsoft software applications (i.e., Word, Excel, Outlook, and PowerPoint).

Competencies

  • Action Orientation – Operates at a rapid pace; maintains poise and composure in times of stress; demonstrates high tolerance for ambiguity and change; manages multiple assignments and projects at the same time; takes the lead on projects and in work groups.
  • Adaptation - Adapts to changing business needs, conditions, and work responsibilities. Diligently attends to details and pursues quality in accomplishing tasks. Builds and maintains customer satisfaction with the products and services offered by the organization. Displays an ongoing commitment to learning and self-improvement.
  • Business Acumen ­– Knowledge of general business practices as well as knowledge of the organization’s functioning; an understanding of organizational culture and the ability to function effectively within its social structure.
  • Exemplifying Integrity:  Treating others fairly, honestly, and respectfully, furthering the integrity of the organization and its relationships of trust with the broader community.
  • Getting Organized – Is well organized and resourceful; effective and efficient at marshalling multiple resources to get things done; foresees and plans around obstacles.
  • Time Management - Manages time effectively to complete required tasks. Follows schedules as needed prioritizing important tasks. Makes time for developing plans and schedules.

Physical Demands

The demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to lift, pull, push and position ladders, material and equipment, occasionally more than 50 pounds. Employee is required to climb ladders and/or stairs and walk long distances within the airport daily. Specific vision abilities required by this job include close vision and the ability to adjust focus.
  • This job is generally performed in a temperature-controlled airport environment.  The requirements of the job include occasional exposure to dust and fumes.  Duties are occasionally performed evening or late-night hours. 

Other Requirements

  • 10-year FBI Background check required for airport security badging process 
  • Access to a reliable vehicle.
  • Possess a valid driver’s license.

                                                                                                     

Location

VIRTUAL, GA

                                                                                                     

Position Type                                                                                             

Regular

                                                                                                    

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

 

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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