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Key Account Manager

Role overview

Qualifications

  • Experience in enterprise sales, account management or strategic customer growth roles
  • A strong track record of building and developing customer relationships
  • Confidence engaging with senior decision-makers and executive stakeholders
  • Excellent communication, presentation and influencing skills

Responsibilities

  • Developing and delivering strategic account plans that support customer and business objectives
  • Building strong, trusted relationships with stakeholders across multiple functions and seniority levels
  • Identifying opportunities to grow existing accounts and create new commercial opportunities
  • Managing the full sales cycle, from solution discussions through to contract renewal and expansion

About the company

Expana logo

Expana

Information Services & Data Providers

At Expana, we provide the critical market insights, so our clients can make informed decisions with confidence. We bring clarity to the world’s data. Our intelligence spans over 28,000 price series and 600+ price forecasts, so our clients have full visibility of the whole supply chain. This enables businesses to manage volatility and improve margins. For more than 200 years, we have built trust and credibility in the market through our deep specialist knowledge and constant innovation. We are industry experts. And we are part of the bigger picture. We feed the world with the data it needs. Our intelligence is integral to our clients’ businesses and the entire supply chain. Our clients play a vital role in the world. Their decisions have a huge impact on people, communities and industries. And our data enables this. Every single day. We are Expana, and our market intelligence delivers a more resilient, a more transparent and a more sustainable supply chain. Visit our website today: www.expanamarkets.com.

Company details

Company typeScaleup
IndustryInformation Services & Data Providers
Company size51 - 200

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Job description

Expana is the world’s leading agrifood-focused Price Reporting Agency (PRA) and global commodity intelligence provider. Formed through the combination of Mintec, Urner Barry, and associated brands, Expana brings together over 200 years of accumulated expertise in global commodity markets, serving more than 3,000 customers across 50 countries.

The Expana platform delivers 36,000+ proprietary price series across 900+ commodities, 70 million+ data points, and 1,400+ price forecasts, all underpinned by IOSCO-assured data integrity. Clients across retail, food manufacturing, agriculture, financial services, and industrial production rely on Expana to optimise procurement, manage commodity risk, and improve profitability across their supply chains.


Key Account Manager

Drive Growth. Build Partnerships. Make an Impact.

Are you a commercially minded relationship builder who enjoys working with global organisations and helping customers achieve meaningful results?

We're looking for a Key Account Manager to join our growing Commercial team. In this role, you'll partner with some of our most valued enterprise customers, developing strategic relationships, identifying growth opportunities, and helping organisations unlock the full value of our data solutions.
This is an exciting opportunity for someone who thrives in a consultative sales environment, enjoys engaging with senior stakeholders, and is motivated by delivering exceptional customer outcomes.

What You'll Be Doing

As a Key Account Manager, you'll take ownership of a portfolio of high-value enterprise customers, working collaboratively across the business to drive long-term success and sustainable growth.


You'll be responsible for:

  • Developing and delivering strategic account plans that support customer and business objectives.
  • Building strong, trusted relationships with stakeholders across multiple functions and seniority levels.
  • Identifying opportunities to grow existing accounts and create new commercial opportunities.
  • Managing the full sales cycle, from solution discussions through to contract renewal and expansion.
  • Leading commercial conversations and negotiations that deliver value for both customers and the business.
  • Demonstrating the value of our products and services through engaging customer discussions and presentations.
  • Working closely with Customer Success, Product and Marketing teams to create a seamless customer experience.
  • Maintaining accurate opportunity, pipeline and forecasting information within Salesforce.

  • What We're Looking For

    We're keen to hear from people who bring:

  • Experience in enterprise sales, account management or strategic customer growth roles.
  • A strong track record of building and developing customer relationships.
  • Confidence engaging with senior decision-makers and executive stakeholders.
  • Excellent communication, presentation and influencing skills.
  • Commercial awareness and the ability to identify growth opportunities.
  • A consultative and customer-focused approach.
  • Experience within technology, data, analytics or SaaS environments would be beneficial.
  • Degree-level education or equivalent professional experience.
  • Why Join Us?
    You'll be joining a collaborative and ambitious team where your success is recognised, your ideas are valued and your development is actively supported.


    We offer:

    The opportunity to work with global and enterprise-level customers.
    A supportive, high-performing commercial environment.
    Career development and progression opportunities.
    Exposure to innovative data and analytics solutions.
    The ability to make a genuine impact on customer success and business growth.

    Our Commitment to Inclusion
    We know that great talent comes from many different backgrounds and experiences. We welcome applications from everyone and encourage candidates to apply even if they don't meet every requirement listed. Skills can be developed, and diverse perspectives help us build stronger teams and better solutions.
    Ready to help shape the future of enterprise customer partnerships?
    Apply today and join us in delivering meaningful value, building lasting relationships, and driving growth on a global scale


    Our Core Values at Expana
    At Expana, we take great pride in our core values, which guide our actions and shape our culture:
    Brilliance: We strive for excellence in everything we do, pushing the boundaries of creativity and innovation to deliver outstanding results.
    Connected: We believe in the power of collaboration and communication. By fostering strong relationships within our teams and with our partners, we create a supportive environment that drives success.
    Make a Difference: We are committed to making a positive impact in our industry and community. Our actions reflect our dedication to sustainability, social responsibility, and delivering value to our stakeholders.
     
    Other values such as trust, transparency, creativity, and ownership define our brand and company culture. These qualities are what we seek in our teams as well. Your unique communication style and optimistic vision will inspire harmony with colleagues, customers, and business partners. Your commitment to excellence and strong relationship skills are also valued. Positive energy and strategic skills are key to succeeding at Expana. We value both individual success and collaboration, seeking dynamic team players who think outside the box. Everyone's development is integral to our collective success, so we foster and support each person's strengths and talents.
     
    In return for your hard work and dedication, we offer fantastic rewards. Please note that we operate with an agile working model, allowing for remote work and occasional travel to our offices.
     
    It is important to mention that we cannot sponsor or provide any work visas to any candidate in our locations and we will be conducting Right to Work checks during our hiring practices to ensure compliance with employment laws.
     

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    MR

    Marcus Rivera

    Chief Revenue Officer

    m.rivera@company.com
    linkedin.com/in/marcusrivera
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