Business Intelligence Business Analyst

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! 

THE ROLE

The Business Analyst is a key member of the Concerts Business Systems BI team within Live Nation. This role is responsible for identifying, documenting, and implementing new data sets into business reporting and analytics platforms. The ideal candidate is highly analytical, detail-oriented, and proactive, with strong problem-solving abilities and a proven track record of delivering high-quality results.

This individual will collaborate closely with business stakeholders to gather and define requirements, translate business needs into functional specifications, and partner with development teams to deliver scalable business intelligence solutions. Additionally, the Business Analyst will support testing, validation, and deployment activities to ensure final solutions meet business and customer expectations

WHAT THIS ROLE WILL DO

• Develop clear, detailed, and complete user stories and business requirements for a variety of business and technical stakeholders.
• Partner with SQL-literate stakeholders to interpret, validate, and refine data and reporting requirements to ensure accuracy and usability.
• Research and analyze data across multiple business systems; map requirements to available data sources and collaborate with BI developers to ingest data into Databricks and enterprise analytics platforms.
• Work cross-functionally with stakeholders, data services, and BI development teams to understand business impacts and support solution delivery.
• Analyze data to identify key business questions, trends, dependencies, and actionable insights.
• Evaluate and manage cross-functional and cross-system dependencies related to reporting and analytics initiatives.
• Create and maintain functional specifications, grooming documentation, and detailed technical requirements to support development and implementation efforts.
• Collaborate with functional architects and development teams to deliver high-quality BI and data solutions.
• Advise business users on alternative approaches or recommended solutions to address operational and reporting needs.
• Perform system configuration and administrative support activities within SAP BusinessObjects and Tableau environments.
• Troubleshoot and identify root causes of data quality issues and system defects across development and production environments.
• Leverage business and technical expertise to identify opportunities for process improvements and operational efficiencies.
• Serve as a trusted advisor to business users regarding reporting capabilities, analytics solutions, and data best practices.
• Maintain a high level of familiarity with upstream IT systems and business applications that provide data to the BI platform.
• Coordinate and execute system testing activities, including User Acceptance Testing (UAT), ensuring issues are tracked through resolution and business sign-off is achieved

WHAT THIS PERSON WILL BRING

• Bachelor’s degree or equivalent combination of education and relevant work experience.
• Hands-on experience with SAP BusinessObjects, Tableau, Databricks, or comparable and data analytics platforms.
• Strong technical proficiency in developing and executing complex SQL queries.
• Experience with Python scripting and automation preferred.
• Advanced Microsoft Excel skills, including complex formulas, pivot tables, and data modeling/analysis.
• 2–3 years of experience working within Agile development methodologies preferred.
• Experience using collaboration and project management tools such as Asana, Jira, and Confluence.
• Exceptional analytical and problem-solving skills with the ability to translate findings into actionable business recommendations and well-defined product requirements.
• Strong communication and presentation skills, with the ability to engage effectively with technical, non-technical, and executive stakeholders.
• Ability to interpret ambiguous business requirements and convert them into clear, actionable specifications.
• Highly detail-oriented with strong organizational and time management skills.
• Proven ability to solve complex problems and think critically in fast-paced environments.
• Adaptable and responsive to changing priorities and evolving business needs.
• Ability to work both independently and collaboratively within cross-functional teams.
• Demonstrated ability to manage multiple priorities with minimal supervision.
• Comfortable experimenting with new approaches and refining solutions based on data-driven insights and results.
• Proactive, hands-on mindset with a willingness to take ownership and drive initiatives forward.
• Strong presentation, facilitation, and negotiation skills.
• Able to work quickly, able to experiment and amend approach based on data analysis and results.
• Innate willingness to roll up your sleeves.
• Superior presentation and negotiation skills

BENEFITS & PERKS

Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:

• HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
• YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
• WEALTH: 401(k) program with company match, stock reimbursement program
• FAMILY: New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support
• CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
• OTHERS: Volunteer time off, crowdfunding match

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. 

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. 

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.  Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

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The expected compensation for this position is:

** Pay is based on a number of factors including market location, qualifications, skills, and experience.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.