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Senior Brokerage Representative

Role overview

Qualifications

  • Minimum 5 years customs brokerage experience
  • Certified Customs Specialist (CCS) required
  • Strong CBSA and U.S. customs knowledge
  • Advanced Excel skills

Responsibilities

  • Audit daily brokerage files under CBSA D1-4-1 requirements
  • Verify permits, licenses, certificates, and import documentation
  • Validate tariff classifications using GROI and Explanatory Notes
  • Perform country-of-origin verification with suppliers

Key facts

  • Remote from: Canada
  • Full time
  • Senior (5-10 years)
  • English, French

Other skills

  • Microsoft Excel
  • Analytical Skills
  • Problem Solving
  • Time Management
  • Communication

About the company

UPS logo

UPS

Transportation, Logistics & Supply Chain

Operating in more than 220 countries and territories, UPS is committed to moving our world forward by delivering what matters. Beginning as a small messenger service started by enterprising teenagers and a $100 loan, UPS and its more than 500,000 UPSers around the globe are a transportation and logistics leader, offering innovative solutions to customers, big and small. UPS understands and appreciates its responsibility to help build safer, stronger and more resilient communities founded on justice and economic opportunity for all, supported by a healthy, sustainable global environment. Headquartered in Atlanta, UPS can be found on the web at UPS.com and at about.ups.com. The company is also active among other social media channels including Facebook, Instagram, Twitter, and YouTube. For customer service inquiries, please visit us on Facebook and Twitter. Facebook: www.facebook.com/ups Instagram: www.instagram.com/ups/ Twitter: www.twitter.com/ups TikTok: UPS YouTube: www.youtube.com/ups

Company details

Company typeLarge
IndustryTransportation, Logistics & Supply Chain
Company size10001

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Job description

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Job Summary

This position is responsible for auditing customs brokerage files (CAD files) to ensure compliance with Canadian import/export regulations, including CARM, SIMA, and surtax requirements.

The role involves auditing both specific and randomly selected customer accounts, ensuring accuracy of documentation, tariff classification, and regulatory compliance.

Work Arrangement

Fully remote position (candidates must reside in Canada; proximity to Quebec or Ontario operations is considered an asset for occasional in-person meetings or training).

Job Details

Job Type: Full-Time | Permanent | Remote

Workdays: Monday to Friday (must work all 5 days)

Shift Hours: 8:00 AM – 5:00 PM

Weekly Hours: 40 hours (Flexibility required for start and finish times)

Compensation:

Quebec: $20.48 per hour

Ontario: $ 21.42 per hour

Work Location

Operational hubs located in:

- Lachine, Quebec

- Mississauga, Ontario

Key Responsibilities

- Audit daily brokerage files under CBSA D1-4-1 requirements

- Verify permits, licenses, certificates, and import documentation

- Validate tariff classifications using GROI and Explanatory Notes

- Perform country-of-origin verification with suppliers

- Maintain classification databases (Excel, Access)

- Enter classifications into internal systems

- Communicate compliance requirements to customers

Requirements

- Minimum 5 years customs brokerage experience

- Certified Customs Specialist (CCS) required

- Strong CBSA and U.S. customs knowledge

- Advanced Excel skills

- French (advanced)*, English (intermediate)

*Bilingualism required: French and English (written and spoken). Strong verbal and written communication skills in French are essential. The role involves regular interactions with clients outside of Quebec (20%). - Required

- Strong analytical, problem-solving, and time management skills

Preferred Qualifications

- International trade or logistics experience

- Classification and FTA experience

- Bachelor’s degree or equivalent

Benefits

- 2 weeks paid vacation

- Health, dental, vision benefits

- Overtime eligibility

- Weekly direct deposit

- Employee discounts

- Paid training

- Pension plan

- Career advancement opportunities

Additional Information:   

  • Applications must include an updated resume.


Employee Type:
 

Permanent


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Marcus Rivera

Chief Revenue Officer

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