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Commercial Officer

Role overview

Qualifications

  • An aptitude for contracting
  • Good communication skills (both verbal and written)
  • A desire and willingness to learn
  • Excellent computer literacy skills

Responsibilities

  • Assisting the sales team to secure profitable and deliverable new business
  • Providing commercial support in deal shaping, negotiations, and contracting
  • Reviewing pricing of existing and new business proposals
  • Ensuring all customer and supplier bids/contracts are approved and reviewed in line with deal approval governance

Key facts

Hard skills

Other skills

  • Mathematics
  • Communication
  • Problem Solving
  • Time Management
  • Teamwork
  • Resilience
  • Self-Motivation

About the company

Capita logo

Capita

Outsourcing & Offshoring

Capita is a leading provider of business process services, driven by data, technology and people. We are a purpose-led, responsible organisation¬. Every day our 50,000 colleagues help millions of people, by delivering innovative, digitally enabled solutions to transform and simplify the connections between government and citizens, businesses and customers. We partner with our clients and provide the insight and technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate across three divisions – Capita Public Service, Capita Experience and Capita Portfolio – in the UK, Europe, India and South Africa. Capita is quoted on the London Stock Exchange (CPI.L). Further information can be found at: http://www.capita.com

Company details

Company typeLarge
IndustryOutsourcing & Offshoring
Company size10001

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Job description

Purpose of the role:

The Commercial Advisor role is entry level into an evolving, dynamic and progressive Commercial function allowing for career progression. Therefore, there is no requirement to have pre-existing experience in a Commercial role, but candidates must be able to demonstrate the Key Behaviours and Competencies below.

Job title:

Commercial Officer

Job Description:

What you'll be doing:

  • Specifically in relation to the Commercial Advisor role within Capita area of responsibility, provide assistance and support to your Commercial line management where directed in relation to:

  • Assisting the sales team to secure profitable and deliverable new business

  • Providing commercial support in deal shaping, negotiations & contracting

  • Reviewing pricing of existing and new business proposals to ensure they are aligned with company margin, risk and contingency provisions

  • Ensuring all customer and supplier bids/contracts are approved and reviewed in line with deal approval governance and policy prior to submission/signature

  • Identifying, managing and reporting on key commercial / legal risks (legal risks to be communicated to Legal function and ongoing appropriate support / liaison to be maintained)

  • Reviewing, interpreting, and advising on existing contract rights and obligations (with escalation to your Commercial line management where applicable)

  • Supporting change management of contracts including production of contract variations

  • Supporting production of regular contract reporting in line with governance and contract requirements

  • Ensuring that contract records are maintained and accessible as directed

  • Recording, ratifying and circulating commercial / negotiation meeting minutes when required

  • Supporting the business by owning and performing the ongoing admin of contracts (including providing required support to your commercial line management in relation to the provision of contractual templates / tool kits, and delivering notices)

  • Supporting of sub-contractor relationship management.

  • Supporting of due diligence and MI / audit data request activities

What we're looking for:

  • An aptitude for contracting (being aware of the importance of a contract, aware of how offer and acceptance works, able to read legal documents and assess them)

  • Good communication skills (both verbal and written)

  • A desire and willingness to learn and develop

  • How to work effectively both independently and as part of a wider team

  • A problem solver mentality

  • An aptitude for maths

  • Excellent computer literacy skills

  • Being a Starter – Finisher: seeing activities through to successful completion

  • Resilience and self-motivation

  • The ability to prioritise, meet deadlines and work under pressure

  • Have confidence in seeking support, input, guidance appropriately and when required

How this aligns to our Capita's values:

  • 🤝 Customer First, Always – Supports the delivery of commercially sound, compliant contracts that enable successful customer outcomes.

  • 🧑‍💻 Fearless Innovation – Identifies risks and applies analytical problem-solving to develop effective commercial solutions.

  • Achieve Together – Works collaboratively with Sales, Legal, Commercial and Operational teams to achieve shared objectives.

  • 💙 Everyone is Valued – Builds positive relationships through effective communication, respect for diverse perspectives and a willingness to learn from others.

Join Capita – Where Innovation Meets Opportunity

Capita is a dynamic leader in consulting and digital services, helping some of the UK’s most recognized organizations transform and thrive. We use cutting-edge technology and fearless innovation to create smarter, more efficient solutions that make a real difference.     Our work spans diverse sectors—government, healthcare, education, and finance—offering you the chance to contribute to projects that impact millions of lives. At Capita, you’ll be part of a collaborative, forward-thinking team that values creativity, growth, and inclusion.

We’re committed to your development and success, providing opportunities to learn, progress, and shape better outcomes for customers and communities. If you’re ready to make an impact and grow your career, Capita is the place for you.     Check out our website www.capita.com

What's in it for you?

  • A competitive basic salary

  • 23 days’ holiday (rising to 27) with the opportunity to buy extra leave

  • The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice

  • Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more

  • Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

We are committed to building a workforce that reflects the diversity of the communities we serve. As part of our strategic goals, we are focused on accelerating gender and ethnic representation in leadership roles. We warmly encourage applications from women and individuals from Black, Asian, and other ethnic minority backgrounds.

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email reasonableadjustments@capita.com and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

Location:

Home-Based - GBR

,

United Kingdom

Time Type:

Full time

Contract Type:

Permanent

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Marcus Rivera

Chief Revenue Officer

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