Volunteer Development Specialist

Are you passionate about building strong communities and supporting volunteers who make a real impact? We're seeking a Volunteer Development Specialist who will play a key role in shaping the future of newly established Girl Scout Troops. This is a full-time non-exempt position.

In this role, you’ll be responsible for identifying, onboarding, and developing dedicated adult volunteers, providing them with the tools, guidance, and ongoing support they need to thrive.

As part of the Reach & Grow – Extended Troop Development Program, you'll ensure consistent program delivery while recruiting, mentoring, and offering outstanding customer service to foster lasting volunteer engagement. This position reports to the Regional Director of Membership and is vital to increasing volunteer retention and success.

This is a hybrid role, NOT a fully remote position. The selected candidate must reside in North Carolina and will be expected to travel regularly, approximately 4–5 times per week across New Hanover County. Must have evening and weekend availability.

 This is a full-time, non-exempt position with a 35-hour workweek. The hourly rate of pay for this position is $19.00.

Day In the Life:

• Deliver engaging, hands-on programming to new adult volunteers, helping them bring the Girl Scout Leadership Experience to life in newly formed troops.
• Build strong community connections by partnering with schools and local organizations, attending events, and identifying opportunities to grow volunteer engagement.
• Mentor and support new volunteer leaders through consistent communication, problem-solving, and exceptional customer service throughout their first 8 months.
• Ensure new troops are successfully launched and actively participating in all aspects of the Girl Scout experience, including membership and product programs.
• Collaborate with your team and supervisor to share updates, track progress, and help ensure a smooth transition for each troop.

• High school diploma required; some college preferred
• 1+ year of experience in sales, volunteer recruitment, teaching, or similar roles.
• Strong organizational, communication, and classroom management skills.
• Experience working with volunteers and diverse communities preferred.
• Comfortable leading engaging, curriculum-based activities for children.
• Background in training or experiential learning is a plus.
• Able to handle conflict professionally with both adults and youth.
• Familiarity with or ability to quickly learn Girl Scout GSLE / Journey program preferred.
• Flexible schedule, including availability for evenings and weekends.
• Valid driver’s license, reliable vehicle, and proof of insurance required.
• Willing and able to travel up to 150 miles from a GSCI office and work in varying weather conditions.
• Must have or be willing to obtain Girl Scout membership and pass a background check.

Diversity, Equity, Inclusion & Belonging:

Girl Scouts - North Carolina Coastal Pines supports employees and volunteers who deliver the Girl Scouts Leadership Experience (GSLE) for girls in troops and at camp, serving approximately 20,000 girls every year. Girl Scouts - North Carolina Coastal recognizes its responsibility to nurture diversity, equity, inclusion, and belonging for girls, families, volunteers, and staff. To make the world a better place, we must commit to working together to build an inclusive society. Girl Scouts is a nonpolitical, nonpartisan organization.

Girl Scouts - North Carolina Coastal is an Equal Opportunity Employer:

Girl Scouts – North Carolina Coastal Pines provides equal employment opportunities to all qualified persons and prohibits discrimination and harassment of any type without regard to race, sex (including pregnancy, sexual orientation, transgender status, or gender identity), color, religion, national origin, disability, genetic information, age, marital status, veteran status, or other characteristics protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals to perform the essential functions of the position. If you require reasonable accommodation, please contact Human Resources at (919) 600-6332 or hr@nccoastalpines.org.