Be the one building AI-powered experiences where they matter most.

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

Enterprise Account Executive — New Logo

The opportunity

Genesys is redefining what enterprise customer experience looks like, and we're looking for a hunter who wants to be on the front line of that mission. This is a greenfield new business role: you'll own your territory, build pipeline from scratch, and close net-new logos in accounts where Genesys has no footprint today. If you get more energy from opening a blank map than from farming existing relationships, this role was built for you.

What you'll do

• Prospect and break into net-new enterprise accounts through targeted outreach, executive relationship-building, and creative account-entry strategies — not just inbound leads
• Own the full sales cycle from first contact through contract execution, including navigating complex, multi-stakeholder buying processes
• Develop and execute territory and account plans that prioritize high-value, high-probability targets and build a healthy pipeline 3–4x your quota
• Work closely with BDRs, sales managers, and respond to RFPs, while maintaining a proactive outbound motion as your primary growth lever
• Build, enable, and grow a regional partner ecosystem — identifying the right channel partners, co-developing joint pipeline, and holding partners accountable to mutual commitments
• Collaborate cross-functionally with Sales Engineering, Professional Services, and Marketing to craft compelling, technically credible solutions for prospective customers
• Accurately forecast opportunity pipeline and stage progression in Salesforce, giving leadership clear line-of-sight into your business

What we're looking for

• 5-7+ years of enterprise software sales experience with a consistent track record of opening and closing net-new accounts (not just expanding existing ones)
• Demonstrable history of meeting or exceeding quota in a hunter or new business capacity — bring the numbers
• Experience selling complex, multi-product SaaS solutions (CCaaS, UCaaS, CX platform, or adjacent enterprise software strongly preferred)
• Skilled at navigating large enterprise organizations — comfortable engaging at the C-suite while also building champions two or three levels down
• Experience developing and managing channel/partner relationships as part of your go-to-market motion
• Strong discovery, qualification, and consultative selling skills — you understand the difference between a prospect's stated problem and their actual business need
• Proficiency with modern sales tools: Salesforce, LinkedIn Sales Navigator, Outreach/Salesloft, or equivalent
• Self-directed, resilient, and comfortable with the ambiguity of greenfield territory — you build structure where none exists

Why this role

• Sell a market-leading platform with strong brand recognition and a compelling roadmap — you'll have a real story to tell
• Greenfield territory means your upside is yours to define — no inherited accounts, no cap on what you can build
• Be part of a sales organization that invests in your development: dedicated SE support, BDR coverage, and strong marketing alignment
• Competitive base + uncapped commission with accelerators for over-quota performance

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.  

Benefits:

• Medical, Dental, and Vision Insurance. 

• Telehealth coverage

• Flexible work schedules and work from home opportunities

• Development and career growth opportunities

• Open Time Off in addition to 10 paid holidays

• 401(k) matching program

• Adoption Assistance

• Fertility treatments

Click here to view a summary overview of our Benefits.

Working at Genesys

• AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.
• A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
• Growth in the AI era – Build future-ready skills through mentorship, learning programs, leadership development and education support.
• Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.
• Recognized globally – Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.

Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.

What Happens After You Apply

After you apply, here's what you can typically expect:

• Our Talent Acquisition team reviews your application with the hiring team.

• A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.


• Next, you'll meet the hiring manager and other members of the interview team.

• We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.

• After interviews are complete, our team will follow up with the final steps.

Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.

Stay Connected

Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.

Get notified about relevant opportunities.

Be the one building what's next - where AI, experience and impact come together.

Employee Referral

If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.

About Genesys:

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.

You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.

This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.