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Business Operation Analyst II

Role overview

Qualifications

  • Bachelor’s degree in relevant field preferred
  • Typically requires 2+ years of related work experience
  • Experience with Title Production Systems (TPS) or closing platforms preferred
  • Solid understanding of the title insurance industry and title/escrow workflows

Responsibilities

  • Administering Title Production Systems (TPS) or similar title industry applications
  • Analyzes operational needs and identifies system enhancements
  • Troubleshoots application issues and implements solutions
  • Acts as a subject matter expert on title and escrow workflows

About the company

Informative Research logo

Informative Research

Information Services & Data Providers

Informative Research, a Stewart company, is a premier technology provider delivering data-driven credit and verification solutions to the lending community. The solutions provider currently serves mortgage companies, banks, and lenders throughout the United States. The company is recognized for streamlining the loan process with its straightforward service model, progressive solutions, and cutting-edge technology. For more information, visit www.informativeresearch.com.

Company details

IndustryInformation Services & Data Providers
Company size51 - 200

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Job description

At Stewart, we know that success begins with great people. As a Stewart employee, you’ll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth – by attaining the best people, investing in tools and resources that enable success, and creating a better home for all.

You will be part of an inclusive work environment that reflects the customers we serve. You’ll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company.

Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about

More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle

Job Description

Job Summary

Responsible for supporting, administering, and optimizing Title Production Systems (TPS) used across title and escrow operations. Partners with business stakeholders to analyze operational needs, identify system enhancements, troubleshoot application issues, and implement solutions that improve efficiency, data integrity, and overall user experience. Serves as a subject matter expert on title and escrow workflows while supporting system configuration, testing, training, and continuous process improvement initiatives.

Job Responsibilities

  • Administering Title Production Systems (TPS) or similar title industry applications.

  • Strong application administration/background on the technical side of title operations.

  • Previous experience as an Escrow Officer or in a title operations role is highly preferred.

  • Solid understanding of the title insurance industry and title/escrow workflows.

  • Solves moderately complex to complex problems and analyzes possible solutions using technical experience, judgement and precedents

  • Ability to independently learn, troubleshoot, and understand how applications function.

  • Acts as a resource for colleagues, provides guidance to less experienced team members

  • Individual contributor working with limited oversight

  • Performs all other duties as assigned by management

Education

  • Bachelor’s degree in relevant field preferred

Experience

  • Typically requires 2+ years of related work experience

  • Experience with one or more Title Production Systems (TPS) or closing platforms preferred, including: Resware, AIM, Qualia, SoftPro / SoftPro 360, RamQuest

Equal Employment Opportunity Employer

Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at careers@stewart.com.

Benefits

Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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