Role overview

Qualifications

Bachelor's degree in human resources, Business Administration, or related field (or equivalent experience)
5+ years of progressive Human Resources experience
Experience supporting a government contractor preferred
Strong knowledge of federal and state employment laws

Responsibilities

Manage the complete employee lifecycle including recruiting support, onboarding, employment changes, and offboarding
Ensure compliance with all federal, state, and local employment laws including FLSA, DOL, EEOC, USCIS, E-Verify, and I-9 regulations
Develop, maintain, and update HR policies, employee handbooks, telework policies, and training policies
Administer employee benefit programs including medical, dental, vision, HSA, FSA, COBRA, life insurance, and retirement plans

Key facts

Remote from: Virginia (USA)
Full time
Senior (5-10 years)
People Operations Manager
English

Hard skills

HR Operations Benefits Administration Employee Relations Employment and Labor Laws Enrollment Management Human Resources Information System (HRIS) Employee Engagement Government Contracting Organizational Structure

Other skills

Microsoft Office
Communication
Problem Solving
Client Confidentiality

About the company

Johnson Technology Systems Inc

IT Services & IT Consulting

Driving Digital Transformation with Cutting-Edge IT & Engineering Solutions Established in 2003, JTSi (Johnson Technology Systems Inc.) is a trusted IT and Engineering Services provider with a strong track record of delivering mission-critical solutions to both the Public and Private Sectors. We specialize in Digital Transformation, Cloud Migration, SAP RISE implementation, S/4HANA upgrades, SAP BTP solutions (Concur, SuccessFactors), SAP AI (Joule) strategy, and Managed Services (MSP)—helping businesses and government agencies optimize operations and achieve success. With a customer-first approach, we don’t just offer services; we build long-term partnerships that drive innovation and efficiency. Our solutions are backed by an experienced team of cleared professionals, including PMI, ITIL & Black Belt-certified managers, ensuring secure, scalable, and high-performing IT environments. Why JTSi? ✔ Trusted by the U.S. Department of Defense since 2003 ✔ Proven success in Government & Commercial Sectors ✔ ISO 20000-1 & CMMI-L3 Certified | ITAR Registered ✔ Highly successful Cooperative R&D Agreement with the U.S. Army ✔ 97% rating in D&B/Open-Ratings Supplier Performance Evaluation ✔ Expertise in SAP, AI, Cloud, and Managed Services ✔ Cleared Facilities with Dedicated Security Officers Onsite ✔ University Innovation Center Partnerships From SAP RISE implementation to Cloud Migrations and AI-driven automation, JTSi is at the forefront of innovation. Our E2E cloud-based processes and MSP solutions enable organizations to scale efficiently while staying compliant with DoD, FedRAMP, CMMC, and ITAR standards. At JTSi, "Customer is Always First." We do what we say—ensuring reliability, security, and unmatched excellence in IT services. Explore the future with JTSi. Connect with us today!

Company details

IndustryIT Services & IT Consulting

Company size51 - 200

Links

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Job description

"WE DO WHAT WE SAY "

JTSi is a federal government consulting firm, providing technical services to the Federal Government, i.e., DoD, Client and various Civilian Agencies. We are proud to have earned the reputation of honesty, integrity and the ability to build long-term professional relationships with our employees and clients. Please visit our website at www.JTSUSA.com to learn more about who we are and what we do.

Company Name: - JTSi (Johnson Technology Systems, Inc.)
Title: Human Resources Operations Manager
Location: Remote
Salary : $80K

DESCRIPTION OF PROJECT AND TASKS:

Key Responsibilities

HR Operations
• Manage the complete employee lifecycle including recruiting support, onboarding, employment changes, and offboarding.
• Maintain employee personnel files, HR documentation, and records in accordance with legal and company requirements.
• Administer and maintain the HRIS (ADP), ensuring employee records remain accurate and up to date.
• Process employee status changes, salary adjustments, incentives, referrals, and employment documentation.
• Maintain HR shared drives, employee folders, onboarding records, and HR documentation.

Compliance & Employment Law
• Ensure compliance with all federal, state, and local employment laws including FLSA, DOL, EEOC, USCIS, E-Verify, and I-9 regulations.
• Partner with legal counsel on employment matters, investigations, policies, restrictive covenant agreements, and compliance issues.
• Manage employee document retention in accordance with legal requirements.
• Ensure proper classification of employees and independent contractors (W-2 vs. 1099).

Policies & Standard Operating Procedures
• Develop, maintain, and update HR policies, employee handbooks, telework policies, equipment policies, training policies, and employee manuals.
• Maintain onboarding, offboarding, and HR operational SOPs.
• Coordinate annual handbook reviews with legal counsel and HR vendors.

Benefits Administration
• Administer employee benefit programs including medical, dental, vision, HSA, FSA, COBRA, life insurance, and retirement plans.
• Coordinate annual Open Enrollment including employee meetings, communications, and enrollment processing.
• Serve as liaison with benefit providers including Hub International, Client, HealthEquity, Brokerage, and ADP.
• Process benefit enrollments, qualifying life events, terminations, and payroll deduction audits.
• Maintain employee benefit communications and educational materials.
Employee Relations & Performance Management
• Support managers with employee relations matters, coaching, and performance concerns.
• Assist with performance improvement plans (PIPs), disciplinary actions, and employee documentation.
• Coordinate and administer the annual performance review process.
• Conduct employee check-ins and support employee engagement initiatives.

Subcontractor Administration
• Manage onboarding and documentation for independent contractors and subcontractors.
• Prepare subcontract agreements, consulting agreements, amendments, and modifications.
• Coordinate background investigations and required compliance documentation.
• Maintain subcontractor records and period-of-performance tracking

Required Qualifications
• Bachelor's degree in human resources, Business Administration, or related field (or equivalent experience).
• 5+ years of progressive Human Resources experience.
• Experience supporting a government contractor preferred.
• Strong knowledge of federal and state employment laws.
• Experience administering ADP Workforce Now or similar HRIS.
• Experience managing employee benefits and Open Enrollment.
• Knowledge of I-9, E-Verify, FLSA, EEOC, COBRA, ACA, and DOL regulations.
• Excellent organizational, communication, and problem-solving skills.
• Ability to manage confidential information with professionalism and discretion.
• Proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook.

We recruit, employ, train, compensate and promote without regard to race, religion, color, citizenship, national origin, age, sex, gender, gender identity/expression, sexual orientation, marital status, disability, genetic information, veteran status or any other characteristic protected by federal, state, or local law.

Disclaimer: Nothing in this job description/posting shall constitute an offer or promise of employment. If you are not reviewing this job posting on our Careers' site http://jtsusa.com/careers or one of our approved job boards we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at http://jtsusa.com/careers