At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.
Reporting to the Chief Technology Officer & working remotely or in Austin, TX, this executive will be a key team member in shaping and scaling TTEC Digital's Azure practice, with a primary focus on data modernization, AI enablement, Microsoft partnership development, and go-to-market enablement & strategy. The ideal candidate combines deep Azure expertise, strong executive leadership capabilities, and an established network within the Microsoft ecosystem.
The foundation is already in place—including an established delivery organization, existing client base, Microsoft partnership, and proven offerings. The successful leader will accelerate growth, expand market presence, and help define the next stage of the Azure business.
What You'll Be Doing
Practice Leadership & Growth
- Lead the strategic growth and evolution of TTEC Digital's Azure practice.
- Develop and execute the Azure go-to-market strategy in partnership with sales, delivery, alliances, and executive leadership.
- Build, mentor, and scale a high-performing team of Solution Architects and technical leaders.
- Drive revenue growth, pipeline development, bookings attainment, and market expansion.
- Create repeatable sales motions, offerings, and industry-specific solutions that accelerate growth.
Microsoft Partnership Leadership
- Develop and strengthen executive relationships across Microsoft.
- Partner closely with Microsoft field teams, partner organizations, solution specialists, and alliance leaders to generate opportunities and drive joint success.
- Position TTEC Digital as a strategic Microsoft Azure, Data, and AI partner.
- Collaborate with Microsoft on co-sell motions, funding opportunities, and strategic client pursuits.
Data Modernization & AI Strategy
- Guide clients through enterprise data modernization initiatives that prepare organizations for AI adoption.
- Help clients transform disparate and legacy environments into modern, cloud-based data estates.
- Lead conversations around: Data modernization, Data governance and architecture, Azure Data Platforms, Data Lakes and Analytics, Azure AI Foundry, Agentic AI solutions, Business intelligence and Power BI
Client & Solution Leadership
- Serve as a trusted advisor to C-suite and senior executive stakeholders.
- Lead executive-level discussions regarding Azure transformation, data strategy, and AI enablement.
- Shape solution strategy for complex client opportunities and oversee architecture direction across major engagements.
- Partner with delivery leadership to ensure successful execution and client outcomes.
- Support strategic pursuits, proposal development, and client presentations.
Business Development
- Partner with sales leadership to build and advance Azure opportunities.
- Leverage existing client relationships to drive land-and-expand growth strategies.
- Help identify opportunities across TTEC's established customer base and Microsoft ecosystem.
- Contribute to pipeline generation, deal strategy, and executive relationship management.
What You'll Bring
- 10+ years leading consulting, solution architecture, cloud, or data organizations for Microsoft services partner.
- Proven success building and scaling high-performing technical teams.
- Strong executive presence with the ability to influence clients, partners, and senior leaders.
- Deep Microsoft Azure expertise and established relationships within the Microsoft ecosystem.
- Experience leading initiatives involving: Data modernization and cloud transformation, Modern data estates and data lake architectures, Azure Data & AI platforms, Data governance and analytics, Azure AI Foundry, Agentic AI, and Power BI solutions
- Demonstrated success growing revenue, pipeline, and consulting practices.
- Experience developing go-to-market strategies and scalable service offerings.
- Strong commercial acumen and understanding of professional services businesses.
- Exceptional ability to engage executive stakeholders and lead complex transformation initiatives.
This position is eligible to participate in an annual incentive program. Actual compensation offered to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
Benefits available to eligible employees include the following:
- Medical, dental, vision
- tax-advantaged health care accounts
- financial and income protection benefits
- paid time off (PTO) and wellness time off.
This job posting will remain open until we have identified an adequate applicant pool. Applicants are strongly encouraged to apply early.
About Us
TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.
We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.
TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.
Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.
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