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Employee Engagement Lead Specialist - Work From Home United Kingdom (remote)

Role overview

Qualifications

  • Significant experience in employee engagement, employee experience, or culture-focused roles
  • Proven ability to deliver programmes that drive engagement and improve outcomes
  • Highly data-literate — able to interpret insights and communicate clearly
  • Strong communicator and collaborator

Responsibilities

  • Own and evolve Convera’s employee recognition programme
  • Bring Convera’s values to life across the organisation
  • Deliver Convera’s employee listening strategy
  • Identify opportunities to improve the employee experience and implement practical solutions

Key facts

Other skills

  • Program Management
  • Problem Solving
  • Collaboration
  • Communication
  • Innovation
  • Teamwork

About the company

Convera logo

Convera

Digital Payments & Money Transfer

Convera is a global commercial fintech that powers international business by moving money with ease. We provide tech-led payment solutions to help more than 25,000 customers globally grow with confidence, from small businesses, to CFOs and treasurers. As experts in foreign exchange, risk and compliance, with an unrivaled regulatory footprint, Convera’s financial network spans more than 140 currencies and 200 countries and territories.

Company details

IndustryDigital Payments & Money Transfer
Company size1001 - 5000

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Job description

Employee Engagement Lead Specialist – Work From Home United Kingdom (remote)

 

This is an exciting opportunity to shape how engagement comes to life at Convera.

 

As an Employee Engagement Lead Specialist, you’ll sit within the Employee Engagement team as part of the wider Employee Experience function — because we believe a great employee experience drives performance, retention, and business success.

 

You’ll partner closely with the Employee Engagement Lead to build an environment where people feel heard, valued, and motivated — where they understand how their work matters, feel enabled by their managers, and believe in where the business is going.

 

This role blends ownership, insight, and delivery — turning ideas into impactful, scalable engagement initiatives across the organisation.

 

What You’ll Do:

 

Lead Recognition & Engagement Initiatives

  • Own and evolve Convera’s employee recognition programme, ensuring it is meaningful, consistent, and widely adopted.
  • Drive awareness and participation, enabling moments that reinforce our culture and celebrate impact.
  • Continuously improve the programme to maximise engagement and relevance.

 

Activate Our Values & Culture

  • Bring Convera’s values to life across the organisation, helping employees understand and apply them every day.
  • Partner with managers to embed values-led behaviours that support a high-performing, winning culture.
  • Ensure our cultural narrative is clear, consistent, and actionable.

 

Deliver Insight-Led Listening Programmes

  • Play a key role in delivering Convera’s employee listening strategy.
  • Analyse Employee Pulse data to identify trends, risks, and opportunities.
  • Translate data into clear, actionable insights and influence senior leaders to improve engagement and performance.

 

Partner & Deliver at Pace

  • Collaborate with HRBPs and stakeholders to deliver engagement initiatives and projects end-to-end.
  • Take ownership of delivery, managing priorities in a fast-moving environment.
  • Build scalable solutions that empower teams and managers to take action locally.

 

Drive Continuous Improvement

  • Identify opportunities to improve the employee experience and implement practical solutions.
  • Bring a mindset of innovation, experimentation, and continuous learning.
  • Simplify and streamline processes to make engagement easier to embed.

 

What You’ll Bring

 

Experience

  • Significant experience in employee engagement, employee experience, or culture-focused roles.
  • Proven ability to deliver programmes that drive engagement and improve outcomes.

 

Approach

  • Passionate about creating meaningful employee experiences.
  • Strong problem solver, comfortable working in a fast-changing environment.
  • Customer champion mindset, always considering the employee perspective.
  • Highly data-literate — able to interpret insights and communicate clearly.
  • Confident influencing stakeholders and presenting recommendations.
  • Self-starter with a startup mentality, willing to innovate and challenge the status quo.
  • Strong communicator and collaborator.
  • Comfortable working in a small team, balancing strategy with delivery.

 

Nice to Have

  • Experience in fintech, financial services, or a regulated global business.
  • Familiarity with People Insight or Denison Culture Assessments.

 

About Convera

Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.

 

Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.

 

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

 

We offer an abundance of competitive perks and benefits including:

  • Market competitive monthly gross salary.
  • Opportunity to earn an annual bonus.
  • Great career growth and development opportunities in a global organization.
  • A flexible approach to work / hybrid home & office. This role is fully remote.
  • Generous employee benefits including insurance (health, disability, life) and retirement programs.
  • Paid holidays, time-off and leave policies for life events (maternity, paternity, adoption, bereavement, military).
  • Paid leave for volunteering opportunities.

 

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments.

 

Apply now!

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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